Cherryjackpot Reviews 31

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I've been playing the Slots at Cherry Jackpot for several years now and I can tell you first hand that their Slots are as fair or even better than any land based casino you will go to. The payouts are... See more

Company replied

Rated 1 out of 5 stars

Worst Online Casino platform I've ever played! They will give you 40-70 free spins & your lucky to Win .50 throughout these spins! Just with this alone, I'll never spend my money on this platform. Its... See more

Company replied

Rated 5 out of 5 stars

My wired money came through fine on my bank checking account, and the fee charged by Cherry Jackpot was reasonable. The transaction took much longer than it should have because, for some reason,... See more

Company replied

Rated 5 out of 5 stars

What an experience. I recently switched to this casino a few weeks back and 'WOW' I'm glad I did. After playing a few times in a week, I hit a large win. I was congratulated by the staff, and moving... See more

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3.9

Great

TrustScore 4 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Worst Online Casino platform I've ever…

Worst Online Casino platform I've ever played! They will give you 40-70 free spins & your lucky to Win .50 throughout these spins! Just with this alone, I'll never spend my money on this platform. Its Terrible!

April 12, 2026
Unprompted review
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Reply from Cherryjackpot

Thanks for your feedback, and we’re sorry to hear you feel this way about your free spins experience.

Rated 5 out of 5 stars

I've been playing the Slots at Cherry…

I've been playing the Slots at Cherry Jackpot for several years now and I can tell you first hand that their Slots are as fair or even better than any land based casino you will go to. The payouts are fast as well.

April 2, 2026
Unprompted review
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Reply from Cherryjackpot

Thank you for your kind review Rob!

Rated 3 out of 5 stars

They don't seem to care about their…

They don't seem to care about their members as much as they used to they do have wonderful fantastic customer service though. I love every single one of them. They are great!

January 31, 2026
Unprompted review
Rated 4 out of 5 stars

Pretty good site overall

Pretty good site overall. Confusion with verifying account. Wish payouts were faster.
But you can win here. Staff is friendly and helpful. Am happy with CJ "s care and concern

February 7, 2026
Unprompted review
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Reply from Cherryjackpot

Thanks for your kind review Cookie, have your verification queries been resolved?

Rated 2 out of 5 stars

It took quite a while to verify my ID…

It took quite a while to verify my ID and such. I appreciate the fact that I won enough to withdraw but when I played later I noticed that a lot of the old favorite games just did not pay out at all. Nothing like when they were new.

January 5, 2026
Unprompted review
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Reply from Cherryjackpot

Thank you for your feedback.

We appreciate your patience during the verification process and we’re glad to hear you were able to win and withdraw successfully.

Regarding gameplay, all of our games operate using certified Random Number Generator (RNG) technology and are independently tested to ensure fair and random outcomes. Game performance does not change over time.

If you ever have questions or need assistance, our support team is always happy to help.

Rated 5 out of 5 stars

Good transaction

My wired money came through fine on my bank checking account, and the fee charged by Cherry Jackpot was reasonable.

The transaction took much longer than it should have because, for some reason, the emails from Cherry Jackpot initially were going to my Spam folder. Once I was alerted to that, I flagged them as 'not spam', and everything went smoothly after that.

December 4, 2025
Unprompted review
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Reply from Cherryjackpot

Thank you for your kind words and congratulations on the win!

Rated 5 out of 5 stars

What an experience

What an experience. I recently switched to this casino a few weeks back and 'WOW' I'm glad I did. After playing a few times in a week, I hit a large win. I was congratulated by the staff, and moving forward, I had to verify my account (The part I dread in other casinos, as I feel they look for ways to void or come up with some outrageous excuse not to pay) after one or two emails and a call to verify myself, I received my winnings within 5 days to my bank. I was impressed.

Thank you, Cherry Jackpot and I'll keep on playing with yall

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Low ante higher payouts

I play at Cherry Jackpot and their sister casinos. They have all the games I like, with a lower table game ante than the other casinos I play at and higher payouts on free spin bonuses.

October 9, 2025
Unprompted review
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Reply from Cherryjackpot

Thank you for your kind words Michael

Rated 5 out of 5 stars

Payoff to Playing

Fun games, big payout, withdrawal came through pretty quickly!

September 29, 2025
Unprompted review
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Reply from Cherryjackpot

Thank you for your kind words and a massive congrats on your win!

Rated 5 out of 5 stars

My favorite online casino

Great customer service and frequent wins. They are kind, helpful, and trustworthy. Unlike other sites, I NEVER feel like they are scamming me. I would highly recommend this casino.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

The only casinos to play

As an active player with online casinos I find that Cherryjackpot and their sister casinos are the best. They are quick to respond, no long silences, quick to pay, easy to resolve issues. They act quickly and professionally. Highly recommended, always an enjoyable experience.

May 2, 2025
Unprompted review
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Reply from Cherryjackpot

Thank you for your kind words! We truly appreciate it!

Rated 5 out of 5 stars

I was referred to Cherry Jackpot and…

I was referred to Cherry Jackpot and received a free spins bonus and achieved the withdrawal status. The verification and withdrawal process were handled timely and all communication was congratulatory and pleasant. Through my own personal experience, I trust Cherry Jackpot.

March 28, 2025
Unprompted review
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Reply from Cherryjackpot

Thank you for your feedback Angela and congratulations on your win!

Rated 5 out of 5 stars

Amazing platform 👏

Amazing platform 👏
Staff doing a Amazing job to make sure you're happy.
Bonus are interesting

March 23, 2025
Unprompted review
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Reply from Cherryjackpot

Thank you for your feedback Stephane, we truly appreciate it!

Rated 1 out of 5 stars

Management did something despicable to me!

The management at this casino franchise did something to me that was absolutely despicable. I haven't played here for quite a long time only because of something that this casino (or their processor) did and then turned around and blamed me for it. The type of player that I am I periodically shut down accounts for cool down times. Well, there was one time in which, during one of those cool down periods where I had shut the casino account down that the casino's processor tried to charge my bank a duplicate charge that they had already charged several months prior. Well when I contacted customer service about it I was instructed that there was nothing that they could do about it. And the customer service rep said after he inquired with their cashier and that the instructions were for me to dispute the charge because it was a mistake made by their processor that had affected many hundreds of customers across the real-time gaming footprint. So I did just that as instructed. Well when I went to reopen my account I was told by their manager that I could not reopen my account because I had a charge back ...notwithstanding I had made thousands of dollars of deposits for years across all of their brands without issue and the amount that had the issue due to their processor mistake was roughly only about $35 to $75. When I explained to him that this was a mistake of their processor (THAT THEY WERE AWARE OF) and their customer service agent instructed me to do as I did and that I was only following the casino customer service instructions he simply said the decision was made and disconnected the call. And then did close all of my casino accounts across all of their sister brands. Absolutely despicable behavior and to this day I still cannot log in!
(Note: I do still have the evidence of the instructions from the CSR as stated above as well that was also ignored)
jwoods03

April 30, 2023
Unprompted review
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Reply from Cherryjackpot

Hi there, thank you for your review. I am very sorry to hear about your experience with our casino and the inconvenience this has caused you.

Could you please provide your casino username and I will be more than happy to review your account and get to the bottom of this.

Thanks
Cherry Jackpot

Rated 4 out of 5 stars

Pays out quickly!!

Pays out quickly. Same games as many others and no alt coin deposits. But honestly won thousands and was paid out in 3 days. Great promotions and trustworthy!

January 11, 2024
Unprompted review
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Reply from Cherryjackpot

Hi Eeyan! Thank you for your kind words.

With regards to the Altcoin deposits, I will send a message over to our cashier team and find out if we are in the process of re adding them as a deposit option.

Update *Hi Eeyan!

I have some good news, our Cashier Team is currently working on this and hopefully it won't be too long before we'll be adding the alt coin option. Be sure to keep an eye on your emails and to add us to your safe senders if you haven't already done so yet!

Rated 4 out of 5 stars

Hassle free withdrawl but I do wish…

Hassle free withdrawl but I do wish there were more free spins for depositing players from time to time

January 20, 2024
Unprompted review
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Reply from Cherryjackpot

Thank you for your feedback Christi - We really do appreciate it.

If you wish to reply with your username below I will be more than happy to review the account and see if there is anything that we can add on for you 😊

Rated 5 out of 5 stars

Overall an enjoyable casino experience…

I like the selection of games available. I am not a high limit player but still have been able to win a little here and there. I also have been able to play low and have my money last away so I can enjoy my play time. I also like the introduction of new games.

January 18, 2024
Unprompted review
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Reply from Cherryjackpot

Thank you for your kind words Jean! We really appreciate it

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