Cherry Tree Preserves Reviews 42

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Went for lunch for 2 adults on 28/2/2026. Never been before. 14th March had parking fine, which I immediately paid, though I was unaware you had to register your number plate. Later rang pub to as... See more

Company replied

Rated 5 out of 5 stars

day in keswick and came across your shop was great being able to try your jams, we did buy the cherry, blackcurrant, lemon & 2 cheeses when we got home we noticed the blackcurrant one the safety butto... See more

Rated 5 out of 5 stars

Amazing flavours,great discounts and lovely packaging. Have bought multiple times and also gave them as gifts. Everyone is always super grateful as they are great presents!! Will keep ordering. Uns... See more

Rated 5 out of 5 stars

I saw an advert for Cherry Tree Preserves on Facebook and the moment I clicked the link I was hooked. The vast selection is curds and jams are amazing; great classic flavours and some innovative ones... See more

Company details

  1. Food Products Supplier

Written by the company

Delicious products made using only the finest ingredients in small, hand-made batches. Explore our Award-Winning range of Chutneys, Jams, Curds and more!


Contact info

3.8

Great

TrustScore 4 out of 5

42 reviews

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Rated 5 out of 5 stars

day in keswick and came across your…

day in keswick and came across your shop was great being able to try your jams, we did buy the cherry, blackcurrant, lemon & 2 cheeses when we got home we noticed the blackcurrant one the safety button on lid was clicking, other jars are fine.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Went for lunch for 2 adults on…

Went for lunch for 2 adults on 28/2/2026. Never been before.
14th March had parking fine, which I immediately paid, though I was unaware you had to register your number plate.
Later rang pub to ask for possible voucher, as fine already paid. Told a solid No.
We shall never go there again. That customer service is absolute rubbish.
I'd encourage everyone else to go elsewhere.

March 14, 2026
Unprompted review
Cherry Tree Preserves logo

Reply from Cherry Tree Preserves

Hi Lynn,

Sorry to hear you’ve had a bad experience somewhere.. but we are The Cherry Tree Preserves in Somerset, a small batch preserves and chutney manufacturer not the pub you are looking to leave a review for?

Kind regards,
Lorna

Rated 5 out of 5 stars

Best chutneys I’ve tasted!

Tried today at Manchester markets for the first time. Got premium vintage and hot chilli cheeses and the spicy tomato with caramelised onion, the Carolina reaper chilli, and the hot garlic chutneys and omg! They are the best chutneys I have ever tasted and I have tried a lot. Finally a chilli jam that actually tastes of chilli and has a kick not just sweet. The other 2 chutneys were amazing and I can’t wait to try them not iust with cheese. I think these will be a constant staple in my house now! Also the men at the stall at the Manchester were so lovely great customer service and a good laugh with them! Seem a fab company and I’m so glad I found them!

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

The quality of these jams are first…

The quality of these jams are first class worth every penny

April 23, 2025
Unprompted review
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Reply from Cherry Tree Preserves

Hi Dawn,
Thanks so much for taking the time to leave us a review.
We love to hear that you love our preserves! Thanks for supporting our small business.
Kind regards,
Lorna

Rated 5 out of 5 stars

I was introduced to the Cherry Tree…

I was introduced to the Cherry Tree products since a very young age ranging from the different jam’s on toast to the different pickles in my sandwiches. You couldn’t get a more quality product. Every product has a different unique flavour my favourite being the hot pickle and the passion fruit curd. Now that they are bringing out more curds I’m excited to try them. Not just on toast but in my yoghurt and fruit as well as going in my Pavlovas ! I love going to the different markets and spotting the Cherry Tree stall - definitely a bargain when I come away with 5 jars each time.

April 23, 2025
Unprompted review
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Reply from Cherry Tree Preserves

Hi Charlotte,
Thanks so much for leaving such a lovely review. The Hot Garlic pickle is a firm favourite, we smother it on everything at home!
Keep your eyes peeled for some new flavours coming out in the summer- chutneys and curds!
Thanks for supporting our small business.
Kind regards,
Lorna

Rated 5 out of 5 stars

Minehead store - A must visit!

We visited the Minehead store and we were greeted outside and offered tasters of cheese, the very friendly man, who I can only assume is the owner, was personable, warm and really keen to talk to us about all the wonderful things they sell and the processes and the awards they have won. We went into the shop to see lots of chutneys, curds, jams etc and they have sticks so you can taste all the products and you could taste their wonderful cheeses. I can honestly say after consuming a lot of different red onion chutneys (this chutney is always my
favourite chutney) that this red onion chutney is the best I have ever tasted, the man said they use less vinegar and the cooking process is longer, it was delicious. I think we tried all of the products, my son loved the bubblegum curd! We made a purchase of lots of products and the decision of what to buy was really hard as everything was so tasty! The staff were so welcoming and friendly! I highly recommend this store and it's products! This is a must for anyone who enjoys cheese and chutneys, curds and jams!

April 20, 2025
Unprompted review
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Reply from Cherry Tree Preserves

Hi Amy,
Thanks so much for taking the time to leave such a lovely review and for visiting our Minehead store. Yes, it was Mark you met, he’s incredibly passionate about what he does! Glad to hear you had a great tasting experience, keep us posted on your creations.
Best regards,
Lorna

Rated 1 out of 5 stars

Gosh if the jars get any smaller they…

Gosh if the jars get any smaller they will be tester pots. Used to be well worth the money. Now they want you to pay insurance if the jars get damaged. Will be going back to my other supplier. They are a rip off. This is the 3rd change in size I see since I first purchased. I have also purchased under a different email address. That would be the batch that was smashed. I purchased the curds for baking but don’t think they will have much filling.

April 18, 2025
Unprompted review
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Reply from Cherry Tree Preserves

Hi Nicola,

Thanks so much for taking the time to leave us a review. We always prefer if you speak to us directly before posting a review as we’re a small family business (so never not working!) and we will come back to you very quickly to try and resolve any dissatisfaction directly.

We changed the jars almost 3 years ago now, which was a difficult decision at the time but we had little choice but to make changes to stay in business. We had the other style of jar for over 20 years, and this is the first and only change we have made to the size and style. Like all individuals and businesses, we have not been immune to rising costs of just about everything over the last few years!

We are passionate about great quality and taste and each jar is hand filled and not mass produced. We always use real ingredients, we don’t take short cuts or fill the jars with artificial ingredients or chemicals.

I’m sorry to hear about a shipment that was damaged in transit, unfortunately this does happen from time to time no matter how well they are packed. I hope you contacted us to let us know as we always send out a quibble free replacement straight away.

I can see you haven’t ordered from us since 2022 during which time we’ve been developing a lot of new exciting flavours. We’ve just launched 15 delicious new curds at the end of last year, there is nothing like them available elsewhere and we’re really proud to say they are already winning awards! The Apple Crumble curd is divine..!

Hope you appreciate the quality and taste of the preserves and chutneys once you open the jars and don’t judge us on the rebrand of the jars alone.

Best regards,

Lorna

Rated 5 out of 5 stars

Visiting Gorey in Wexford

Visiting Gorey in Wexford, Just bought myself Cherry jam made by Kilmurry Jams in Bray Co Wicklow , fabulous product, delicious …. Trying very hard to not eat it by the spoon. Well done Kilmurry Jams 🤗

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Outstandingly tasty chutney

Met the owners of the company while away on holiday and as well as being friendly and genuine people, their products are incredible!

The hot garlic pickle is now my new secret ingredient to cheese on toast, it is out of this world tasty. Phenomenal product and can't recommend it enough. Their preserves are pretty good too, the strawberry, rhubarb and vanilla jam is super tasty but not overly sugary.

Delivery was quick and the website is dead easy to use, overall a really easy ordering system. The only problem is choosing which things to try next!

I know that Nigella Lawson endorses the hot pickle and I can't say it enough, it is excellent. I can't wait to try some more of the products and recipes from the website.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

I don’t often review anything

I don’t often review anything, but I’ve just tasted Cherry Trees Mango and Ginger Chutney which I bought two months ago. It is absolutely fabulous. I will be buying more👍😊

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic Products

Absolutely Fantastic Products! I have been a fan of Cherry Tree for many years. Having tried nearly all their wonderful and delicious flavours. For high quality products and to support a small family business you need to pay a premium price. Its sad to read the other negative reviews regarding the jar size, its only a small difference in size. Again the products are fantastic. And big thank you to Rachel at Head Office, when I need advice on what to try next she never gets it wrong!

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Went to buy my favourite

Went to buy my favourite, hot garlic pickle, only to find a price increase, and on top of that the jars are smaller, talk about shrink inflation, won’t be buying anymore.

September 7, 2024
Unprompted review
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Reply from Cherry Tree Preserves

Hi Nigel,

Thanks for taking the time to leave a review.

Yes, we have reduced and redesigned the size of our jars well over a year ago now.

We are only a small business and food inflation has significantly impacted our business. Cost of ingredients have risen 85% in some cases, along with other increasing costs from wages, to glass and energy to produce.

We try to absorb as much as we can, and we could use cheaper ingredients but we refuse to compromise on quality and taste!

If you subscribe to our newsletter we do send out offers, discount codes etc which you may want to take advantage of.

I’m sorry you felt like you had to leave such a poor review and didn’t speak to us directly first, with a team of only 12 your review hurts real people.

Kind regards,

Lorna

Rated 5 out of 5 stars

Amazing chutneys. A must taste!

My mother in law and i visited the stall yesterday at the Heveningham Hall Fayre. One of the owners, who was completely lovely and very welcoming (and a very good salesman), let us taste a few of the chutneys on offer with a snippet of cheese. Oh my god... i completely fell in love again with chutney, having gone off chutney with my cheese at home! My words were "thats amazing"- when i tasted the spiced chutney! I really would have said it over a loud speaker too!
I purchased 3 amazing chutneys and have opened one this eve, with my doritos as i didnt have any popadoms!
I will certainly be trying the one that was recommended to put on as a pizza base, as i have a pizza business (R&H Pizza Bar), i may well trial a few samples and who knows...

June 29, 2024
Unprompted review
Rated 4 out of 5 stars

Good service

I am very grateful for good communication and the service by Cherry Tree. I ordered a present for Mum and it was delayed because of a change of their delivery company. We received a letter with an apology, and a refund. After a few weeks, Mum received her present and Cherry Tree did not want the money back. Mum had a very good time with her friend, she was happy with the quality of food provided.
Thank you.

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing!! Great product - terrible customer service!!

Couldn’t be more disappointed with this company. I tried their product at the Christmas market and enjoyed it so placed an order on 19th Jan including a few gifts. As of 12th March I still haven’t received this order. Have emailed twice and been assured on both occasions they are dealing with it - really poor customer service and absolutely no explanation of why delayed.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Big fan of Cherry Tree!

Cherry Tree Preserves as a whole is truly amazing. I love the jars, cheeses, the people, the logo, the list goes on. Have been recommending it to everyone and will keep on doing so!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing flavours,great discounts and…

Amazing flavours,great discounts and lovely packaging. Have bought multiple times and also gave them as gifts.
Everyone is always super grateful as they are great presents!!
Will keep ordering.
Unsure why people complain about size and price... This aren't your usual supermarket ones therefore will be a "treat" and a little dearer than usual

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

Oh dear..the huge reduction of jar…

Oh dear..the huge reduction of jar size. I normally buy at least 10 of these for Xmas presents. Sadly I won't be this year..I'm exploring options in Waitrose and Ssinsburys alike.
The jars are just too small now. Not even worth buying.

November 27, 2023
Unprompted review

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