Product was crated well for shipping. Conveyor seems to work well while running. Instructions were a little vague. Perhaps more details could have been provided, such as preferred hydraulic oil t... See more
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Review summary
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Itll be a great garage but there are missing prta in the package However they are quick to send parts (some are not the good ones reordered however but they are willing to reimburse for custom ma... See more
Ordering, shipping and quality of the 40x40 container shelter all are very good. My really only complaint would be the directions for the installation. I would have given 5 stars but found directions... See more
Both shipments had the units positioned on the trailers such that the fork pockets were inaccessible (facing the truck cab) and one truck had a car positioned directly behind it. The units were also... See more
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Company details
Written by the company
Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
OUR PROMISE TO YOU
Written by the company
- Your satisfication is our #1 goal.
- Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.
Contact info
65 Commercial Ave, Garden City, 11530, NY, United States
- 888-589-8148
- Service@cheryindustrial.com
- cheryindustrial.com
Holiday Sales
3.9
Great
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reviews product
Reviews product, made purchase, tracked delivery, installed product.
Just like its supposed to happen.
October 9, 2025
Absolutely worst company to work with
Absolutely worst company to work with. Ordered a discounted tiny home. (In new condition) no damage.. they called and said "that specific item i ordered was already sold to someone else" - verified and ask if it was new and in perfect condition.. they said yes but its sold.. we do have another identical one at another warehouse but its $10,000 more!!? Refused to fill my order with thr exact same item... Wtf are you even talking about. Yall should be put of business yesterday
October 15, 2025
Unprompted review
The machine was delivered as promised
The machine was delivered as promised, however, it came with no title, invoice copy or owner's manual.
October 3, 2025
everything was handled very professionally
Phylicia Donaldson was very good to work with, and
she also handled everything very professional, from the sale to the return of the deposit money when we had to cancel some of the Containers.
October 2, 2025
Missing parts and cheep thin materials. Sent roof washers immediately
One of the base frame parts was missing but a duplicate of another we tried to make work. There were no washers. And no rubber washers for the roof. It's about to rain and I cannot put the roof on without rubber washers. Basic impression is the overall product is a cheep flimsy assemble and is not what I was expecting in terms of quality.
September 28, 2025
Loved the fence
Love the fence. I wish they had some more reasonably priced aluminum fencing to go with it.
September 29, 2025
Our order was shipped without hardware…
Our order was shipped without hardware and when I called to get it they said they couldn’t help me if I didn’t have. Part number.0
September 29, 2025
Customer service was horrible
Customer service was horrible. Company doesn't care if you life near a distributor office or not. You'll still have to find a way to get your 600lb gate to them to correct any issues, even if it's their mistake.
September 24, 2025
Great prices and well packaged
Everything came in good condition and was fairly simple to install. The pricing was great and was packaged really well. Some of the items didn't come with install instructions but it was easy to print off the website.
September 24, 2025
Good product.
August 26, 2025
Product did not arrive on time when it…
Product did not arrive on time when it finally did come after multiple days of being delayed it looked like it had been through the ringer all damage. I paid for two days worth of guys to be here with forklifts and delivery didn’t come for multiple days after that.
September 2, 2025
13×20 Metal Storage Building is…
13×20 Metal Storage Building is Paper-Thin... And Missing Plenry of pieces... That is why they offer no refunds!! DON'T DO BUSINESS WITH CHERY INDUSTRIES
August 20, 2025
Unprompted review
Reply from Chery Industrial
Dear Valued Customer,
We sincerely apologize for the issues you’ve encountered. We’re committed to resolving your concerns promptly. Please share your order number and photos of the product with our support team at Service@cheryindustrial.com so we can investigate and assist you further.
Thank you for giving us the opportunity to make this right.
Sincerely,
Chery Industries Customer Support
there was some confusion at first but…
there was some confusion at first but got resolved
July 29, 2025
delivery not so good
Shipping company keeps moving back delivery so no good to me if I do not have.
July 31, 2025
Reply from Chery Industrial
Dear Valued Customer,
Your product is arriving soon. Please wait patiently. For other questions, email Service@cheryindustrial.com.
They made sure i was able to receive…
They made sure i was able to receive the item before shipping out and worked with me to set a delivery date that worked for my schedule.
July 30, 2025
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