Received through my Staunton Morphy Series set, and I'm really impressed with the quality and feel of the pieces, not to mention the board and box too. The price is also very competitive - I couldn't... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Chessgammon, as the name suggests, specializes in traditional board games, with a primary focus on chess and backgammon. What started as a modest venture on eBay and Amazon in July 2015 has blossomed into one of the UK’s premier chess companies.
Contact info
Unit 1, Lodge Farm, LE7 9YE, Leicestershire, United Kingdom
- 0116 502 0019
- help@chessgammon.co.uk
- chessgammon.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Chessgammon

Reply from Chessgammon
Excellent service
Excellent service, had the item within a couple of days. The chess set was of excellent quality very happy with my purchase.

Reply from Chessgammon
Chess pieces and board are well made…
Chess pieces and board are well made and nicely finished / weighted. Board is likewise very well finished and a very well sized for the pieces. Delivery was 1 day as promised, and as discussed via the chat, both the delivery and chat were very good. very pleased throughout.

Reply from Chessgammon
I was very impressed overall with this…
I was very impressed overall with this company. As well as providing a very good and high quality product they went out of their way to accommodate me with a couple of small requests. The staff were professional courteous quick and helpful. I would definitely recommend them.

Reply from Chessgammon

Reply from Chessgammon

Reply from Chessgammon
Fantastic craftsmanship the figures are…
Fantastic craftsmanship the figures are suberb

Reply from Chessgammon
The backgammon board arrived promptly…
The backgammon board arrived promptly the next day even though we had the free 3 day service. The set, a 21 inch tournament board, was excellent quality and very good value for money. On the strength of this I will soon be ordering a further 6 boards for my club as we want to set up a Backgammon group.

Reply from Chessgammon
Chess Box
My chess box on receiving was slightly damaged. On contacting Chessgammon Customer Service a replacement item was received undamaged, as ordered. The chess box is just the thing to safely store my wooden Staunton Chess pieces.

Reply from Chessgammon
Valentines gift
My partner has been talking about playing backgammon for a while so I took the opportunity to purchase him a set for a valentines gift.
The choice on the website is fantastic.
I ordered easily and the parcel arrived a few days later.
He is delighted with the set. It is beautiful quality and an attractive item to look at.

Reply from Chessgammon
Good product and service
Easy to order. Chess board good quality and as described. Delivered as promised, well packaged. Very happy with service.

Reply from Chessgammon
An absolutely lovely chess set
This set as listed as an economy range wooden chess set. Well I can't see what's economy about it. It's beautiful and well made with hand carved wooden pieces. It comes with a gorgeous ebonised black felt lined box to hold the pieces and the board is nice and heavy. It's a quality item, especially when I've seen what else is out there in the same price bracket. This will last me years and I love it every time I use it. Well worth the money. 5 out of 5.

Reply from Chessgammon
Great looking backgammon set
Great looking backgammon set, good quality for the price and fast delivery. Can't ask for more

Reply from Chessgammon
Excellent customer service
My dad ordered a chessgammon set for me for Christmas, and there were some pieces missing. The customer service team not only answered my query immediately (I'm pretty sure they were even on holiday at the time), but they sorted the problem and sent the missing pieces out with zero hassle. Really good service, would definitely recommend.

Reply from Chessgammon
Bought a Chess Set and Backgammon Set…
Bought a Chess Set and Backgammon Set for Christmas gifts. Checked some things out with them by email. Superb service and sets turned up very fast. Really nice sets and lovely people to shop with.

Reply from Chessgammon
One very satisfied customer! :)
I ordered the 'Classic range Chess & Backgammon set' with 'Mother of pearl' - 20"..on Thursday 6th january, paid for next day delivery, and received it on the Friday!
It was very well packaged, and when I opened it, I couldn't have been happier! It was beautiful, with a polished finish, which made it look very good quality.
The backgammon pieces and dice etc were in a velvet drawstring bag inside the hinged board..as were the chess pieces, in a separate bag, and I was really pleased with the quality and colour of the chess pieces. Looking forward to using it!
I would definitely recommend this company to anyone looking for a good quality chess or backgammon set.
They have a large selection of sets, for different budgets.
Thank you Chessgammon! :)

Reply from Chessgammon
Lovely item
Lovely item, quick delivery and good quality. Sadly one of the chess pieces (the rook) was slightly damaged but the customer services team offered me a range of options and apologised immediately, which was nice of them. Can’t wait to use them!

Reply from Chessgammon
Nice Chess Clock in wood case.
Chess clock arrived within a couple of days. Look good a works well.

Reply from Chessgammon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







