Chester Cycle Hub Reviews 8

I went to the cycle hub with a few issues and a bike I had completely lost confidence in! With just a few weeks to go before my race season started, it was definitely a panicked time for me. However, the lads at the cycle hub were extremely helpful trying to get me on my bike as soon as possible. From the day I first went to the shop, I had the bike back on the road within 5 days all due to the efforts of the full team at the cycle hub. Since the work has been done the bike feels so much faster and more reliable.

I honestly can’t thank the lads at the cycle hub enough for all the work and advice they have given me these past few weeks. If you have any issues, these lads will help you! Thanks again - to all of the team at the cycle hub.

The lads at Chester Cycle Hub have provided fantastic service from the moment I opened the door.

I asked about a Mondraker demo bike and the guys were refreshingly keen to help and got a demo bike for me in about a week.

The guys were really helpful and patient, it really felt like nothing was too much trouble.

After several months of searching and an amazing demo bike I bought the Mondraker bike.

Great service from start to finish so I will definitely be using them going forward.

I can't recommend the team at Chester Cycle Hub highly enough. My hardtail was due a new chain/tyres and a gear adjustment; fortunately their mechanic Jude spotted a serious problem with my back wheel which I hadn't noticed, that issue was resolved and my bike is back on the road running perfectly. These guys are the best in this area in my opinion, friendly and very helpful; they really know their stuff and are worth a visit, they really go above and beyond expectations!

Paul Best

Communication prior was very good, I received good info and advice before I arrived. As I walked in it was not your usual sales pitch like most places, which was great rather more of a chat about bikes. The lads were eager to help out and fitted a new cassette for me, no charge. Ideal as I needed it for a weekend coaching. Great LBS which I will be using more often. Thanks CCH.

Oh my! This is the ONLY place to buy a bike! Such great, personal service and advice. Nick helped me select the perfect bike for my needs and then delivered it to my home! He fitted a dog carrier for me, brought me a selection of helmets to try. The whole experience has been GREAT!

I recently bought a new BMC Road bike after having had the demo version for a couple of rides. I am very happy with the bike and the 5-star service by the friendly staff. Chester has now got a cycling shop that is a 'community hub' and feels like more than just a place where you buy stuff from. The idea of a coffee bar and group rides is a far cry from Evans, Halfords and others in the area. If you love your bike(s) then this is where to go.

If you are looking for great customer service, Chester Cycle Hub is the place to go. They have exceptional knowledge of the range of bikes & products available. They listened to what I wanted in a bike and personalised my new Mondraker ebike exactly to my needs. They have real enthusiasm for cycling in all its forms and this is evident in how they run their business.

An excellent, fast and reliable service for bike repairs. They have done a couple of jobs for me over the last 18 months or so, ranging from a basic service, to a virtually full rebuild on a favourite old frame. Communication is excellent prior to any spend, and always make time to chat and understand customer’s needs.