Chesterton Grant Ltd Reviews 14

TrustScore 4.5 out of 5

4.4

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Company details

  1. Financial Consultant
  2. Financial Planner
  3. Income Protection Insurance Company
  4. Key Man Insurance Company
  5. Mortgage Broker
  6. Term Life Insurance Provider Company

Written by the company

Financial service company providing independent Financial Advice and Mortgage advice


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

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1-star

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Rated 5 out of 5 stars

Chesterton Grant

I’ve been using Chesterton Grant for just over two years . They sorted my mortgage out the first time when I have not a clue. They were outstanding then. Now my mortgage is up for renewal they contacted me. The team chesterton Grant mortgages are outstanding. Nothing is a problem to them which was very, very helpful. Mortgage sorted they exceed in expectations. Dave Rooney Ian Thompson brilliant guys. Look forward to using this company again in the future.

January 13, 2026
Unprompted review
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Reply from Chesterton Grant Ltd

thanks for your continued support of the company trusting us with your financial affairs. We would appreciate you spreading the word as the team at chestertongrant are willing and waiting to assist as many people as they can all for the grand sum of £0 as we don't charge fees.

Rated 5 out of 5 stars

i dealt with haydn from the start of…

i dealt with haydn from the start of the remortgage. He was very helpful and made the process very simple and non stressful. From application to completion was 3 weeks. I would recommend haydn and the team @ Chesterton Grant Mortgages.

November 21, 2025
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks Alan, it’s great to hear how Haydn managed to turn it around so quick in conjunction with the lender…. He must have had to put some extra effort into making sure all the moving parts were going in the same direction. Please spread the word as this will help Haydn’s client base expand and he can impart his knowledge and experience to others whom you know.

Rated 5 out of 5 stars

Jo Farrell from Chesterton Grant-Excellent

We have used Jo Farrell from Chesterton Grant since 2019, She is so “on the ball” and efficient. Very experienced, professional service and turns things around very promptly. We wouldn’t use anyone else now.

November 14, 2025
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks Sian, it’s a common myth that as we don’t charge fees the level of service could be compromised and as you can testify Jo is on the ball and turns things round quickly and professionally…. Thanks for your continued support of both Jo and chestertongrant.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant service from ian unlike everyone else who told no and no again its not possible but Ian made it possible and got me my mortgage right away and sorted everything the mortgage company throw at me due to being self employed and not having a great credit score and 5% deposit despite all that ian sorted it and id definitely recommend to anyone he’s by far the best out there

June 2, 2025
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks Bobby, it’s great to hear that we’ve managed to help while re others have failed, and just goes to show even though we don’t charge a fee the misconception is you get what you pay for isn’t accurate. Thanks for taking the time to Write this review.

Rated 5 out of 5 stars

I can’t recommend enough :)

I can’t recommend Chesterton Grant enough. Ian was so so helpful and made the process so easy. Ian has helped us twice now and we would have been lost without his advice. I’ve passed on contact info to anyone I know that’s looking for a mortgage because I know they’ll get the best help :)

July 1, 2024
Unprompted review
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Reply from Chesterton Grant Ltd

Bethan, thank you so much for this rave review and the support your giving to ian/chestertongrant and the people you pass his number too. Several birds with one stone.

Rated 5 out of 5 stars

Ian has been absolutely brilliant

Ian has been absolutely brilliant. Answered any calls/messages all throughout the day and evening and extremely fast responses.

March 26, 2025
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks Ben, ian tries to lead by example and based on the reviews across all platforms it’s something all our advisers do which is a culture we endorse which our clients benefit from. Thanks for taking the time to write this review and we hope to be able to help
Next time plus anyone else you pass Ian’s way.

Rated 5 out of 5 stars

1 yr books mortgage sealed!

Researching the web, I came across an instagram post from David Rooney concerning 1 yr books for self employed! Exactly what I needed! Face to face meeting with Dave, case passed to Lewis Wright! 12 day turnaround from application to formal offer! The aforementioned were charismatic, amiable people with extensive knowledge in trying times for myself! I’m sure this filters through the company! Additional advice provided! Already put to good use! You can’t beat a company that talks a good game and then backs it up! A pleasure to work with! Will be using again! Thanks, Kieran Graham!

March 1, 2025
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks Kieran, great to hear that we delivered on what was promised, and also it helps when you know where to look, so we are thankful our social media content worked.
Look forward to working with you again in the future.

Rated 5 out of 5 stars

Chesterton Grant 5 star 🌟

Chesterton Grant helped me get my first mortgage over 7 years ago now and I've used them ever since. Absolutely amazing people who work there, they are very informative and helpful throughout. A special mention to Joanne Farrell who delt with my recent mortgage renewal. She was an absolute star, even over the Xmas period she was still in constant communication with me trying to get the best deal and outcome for my mortgage and thanks to her i was able to. I would Highly recomend using Chesterton Grant.

January 6, 2025
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks for taking the time to write this review Jason, we appreciate your continued support over the years and it’s great ti hear how Joanne even during the festive period and spending time with her young family was able to keep you up to date and still was looking out for her clients best interests, this is testament to her commitment to her clients. No doubt Joanne will see you next time and she’ll be more than happy to give the same great service to anyone you know for the same cost….. free.

Rated 5 out of 5 stars

first time buyer

Being a first time buyer, I had no clue what I was doing! I could not of done this without Ian and Harrison's help. They talked me through the whole process and made it simple, Stress free and made sure I understood. I could not recommend them highly enough and will 100% be using them in the future. Thank you both, Melanie Axtell

November 12, 2024
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks Melanie, we’re glad that the process and service continued during Ian’s leave and Harrison was able to fulfill your requirements. We appreciate your kind words and already have received a call based on a recommendation from yourself so we can’t type so you enough our end.

Rated 5 out of 5 stars

Excellent professional advice and service.

I contacted Bev at Chesterton Grant following a recommendation, I am happy to say she's been on the ball and gave exceptional speedy service, she gave us an appointment within a couple of days, helped us through the process of our remortgage, I would absolutely would use the again in the future, no hesitation.

October 8, 2024
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks for taking the time to praise Bev, its great to hear you received her on the ball service being speedy and helping you through your remortgage process. Bev always goes above and beyond and all while not charging a fee and putting her customers first. Thanks for your support.

Rated 1 out of 5 stars

Way below expectations

I came to Chesterton Grant on a very high recommendation from a family member. They have taken their eye off the ball as they are now very un-organised and were unable to provide a professional service.
I would not recommend their services.

June 17, 2024
Unprompted review
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Reply from Chesterton Grant Ltd

Hi Dan B, we are sorry to hear your standards have not been met and that led to you feeling the need to leave this review, we wish you well in your future acquisitions and hope that the application process is smoother for you with these applications due to the nature of the case. We always hope to meet clients expectations and in the majority of cases this happens, I’m sorry we fell short for yourself.

Good luck for the future

Rated 5 out of 5 stars

Ian and the team at ChestertonGrant…

Ian and the team at Chesterton Grant have been exceptionally helpful in supporting my partner and I as first time buyers. As we were new to property and buying our first home, Ian explained everything, no matter the question big or small, and always took the time to ensure we understood and were happy to progress. Ian was happy to offer advice and support no matter the time and has made what others describe as a stressful process, an easy and enjoyable one. My partner and I highly recommend Chesterton Grant if you are looking for reliable, supportive, understanding and informative mortgage brokers.

June 3, 2024
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks Samantha, this praise means a lot and I’m glad we managed to make what can feel a difficult/stressful process easier, I’m glad we could be available no matter the time and glad you actually enjoyed it.

Rated 5 out of 5 stars

Paul Glantz at Chesterton’s is an…

Paul Glantz at Chesterton’s is an exceptional mortgage broker. He has an excellent understanding of the mortgage industry and helped me find the best mortgage options for me. Paul is highly knowledgeable, reliable, and responsive going above and beyond to ensure that I was well-informed and supported throughout what is a really stressful time. His professionalism and attention to detail make him a a go to in this complex area. I highly recommend Paul and Chesterton’s for anyone seeking a reliable mortgage broker.

January 2, 2024
Unprompted review
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Reply from Chesterton Grant Ltd

Thanks Amanda, we love to hear that word professional, and glad Paul was able to deliver to your expectations as is the case with the majority of not all of his clients.

Rated 5 out of 5 stars

Amazing financial service

Amazing financial service! Ian Thompson is extremely professional and highly trustworthy. The ease and efficiency with which he works is second to none. There is a reason why customers stay with you! Highly highly recommended !

May 4, 2024
Unprompted review
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Reply from Chesterton Grant Ltd

Laura, thank you for your kind words and emphasising the word professional and trustworthy. Thanks for your continued support.

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