While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My first time shopping with Chestnut Mill, and it was a great experience, saw what i was looking for at a discount, ordering was easy, purchase arrived on time, packaged well, thank you for a flawless stress free experience, recommend A++++ ty!
Ordered on line as it was the product I want and at a good price.
Couple of days later, received an email with an extra delivery cost put on.
Cancelled order and bought product elsewhere
Ordered a shed. Arrived but did not fit properly.
Contacted company and replacement parts were to be sent but not heard anything. Keep following up via email and still nothing.
Not good service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
