CHÉ Studios Reviews 

Came across this brand on Insta. Bought some pants first and then knitwear. Lovely product and great packaging for the underwear too. Will buy again.

Exactly what I ordered came very quickly.

Really nice clothing. Its a great brand. My previous experience with ordering directly from CHE was poor (ran out of stock) but this time it was on time, well priced and great quality.

Great communication and prompt delivery

Great quality and great customer service, a rare duo these days.

Great trousers, fit is perfect, came really quickly too

Customer Support is not flexible. No means to return or exchange the product, when you are from outside the UK. You have to pay for the shipping fee and thank the pope if you don't need to pay for the customs. Stay away from this brand. Paul Smith has better conditions.

Amazing quality. Recently bought some clothes from Ché. Great quality and really like the design. Originally bought swim shorts from this company but good to see they’ve expanded the range. Always have new colours and designs which are competitively priced.

Great products and excellent customer service. I bought the Ché boxer shorts and am now converted to this brand. The material is way better than the stretch cotton you get in other brands, and the price is much fairer as well. Great fit and really comfortable. Products arrived quickly and communication was very good. Will definitely buy from them again.

Have returned items 23 days ago which they acknowledged but have not received my refund. Have sent 5 emails to them all have been ignored. Have had to open a dispute with my credit card.

I purchased a pair of shorts around the middle of August. Given the length of time that has passed, I believe the item I returned has already been delivered. At this stage, the standard course of action would simply be to issue my refund, as one would reasonably expect from any retailer.

Unfortunately, this has not been the case, and I was left with no choice but to open a dispute through PayPal. The entire process has been frustrating, and I sincerely hope that by escalating the matter, I can finally receive the refund I am owed. It is disappointing when customer service falls short of expectations, especially when all I am seeking is a fair and straightforward resolution.

Ordered a pair of the swim shorts - I do like them but delivery has not been as fast as they claimed.

“Next Day Delivery” isn’t actually next day. And it’s looking like it will be over the Standard’s 2-3 days before I get the shorts..

I have bought clothes here before in Selfridges so I know the clothes are good, it’s just getting them delivered has been very poor - you expect stores to meet the ‘next day delivery’ when you pay £100+…

I ordered a range of pieces from Ché including shirts, trousers, shorts and boxer briefs and was genuinely impressed across the board. My order arrived much faster than I expected. The fit is precise, the materials feel luxurious, and the design is clean and confident without trying too hard. I’ve tried many brands in this space over the years and Ché stands out as the most well executed. Every piece feels like it was made with real intention. Effortless, elevated, and consistently excellent.

Love Che. Have bought loads of their tops and swimming shorts. Top class product and packaging, great delivery service. Would 100% recommend

Placed an order on 13 March for a pair of ivory swim shorts and a matching shirt, and received my order on 19 March. To my disappointment the shorts appeared more pinkish than advertised, with a couple of stains and a loose thread. They were also slightly too large for me.

I immediately contacted their customer service and very quickly got a response from Alison with the promise of a replacement pair (and in a smaller size). She was going to send the request over to their warehouse and get back to me as soon as possible with an update.

A whole month later, on 22 April, she reached out again, explained that there could be a variance in the colours and asked if I still wanted to go ahead with the replacement. I again confirmed but have since then not heard anything more from her or received the replacement I was promised, despite having again contacted them twice after this myself.

I’m now left with a pair of stained swim shorts that are too big for me and don’t match the shirt they’re supposed to be worn with. Very sad about this as their designs are very nice and unique. Do yourself a favour and purchase from another company with better quality products that actually cares about their customers.

Packaging come after ages, I had to email them to chase my order . When I received my order that packages were in cheap plastic bag from china. There wasn’t no boxes to show presentation. I regret spending over £40 on things that i could’ve got from Ali express . Won’t be purchasing again.

I’m a long standing Ché studios customer and they have delivered an excellent range of quality products. With every new launch they keep delivering with new styles that are in keeping with the brand ethos.

I’ve had the Sunseeker swim shorts for a few years and they are a great fit. I wear them once a week and they have kept their shape and colour given an excellent design and the hard wearing yet comfortable fabric. I have a number of jumpers as I really like the various styles that Ché have launched, all have been incredibly warm, well fitted, durable and comfortable.

I would highly recommend the bodywear range, these are superb products, in particular the T-shirt and Trunks. The fit for both are superb and the soft fabric makes them incredibly comfortable. I haven’t come across underwear as well fitting and comfortable from any other brand and at an excellent price.

I’ve only ever had to return one item a couple of years ago due to fit not being quite right for me but and had no issues with a quick refund and customer experience.

Absolute fraud of a company. If you order something and it don't fit, forget ever getting refunded or your item exchanged as they never get back to you one they tell you they've received it. Avoid!!

Same as another poster on here I ordered an item that was out of stock and offered the same solution, however I did have the Oatmeal Linen shirt in return to the Ivory Cardigan and instead of a full refund I recieved back the difference that I paid for the initial order straight away.

I did find Alison great to deal with and she was very helpful with sorting my order very quickly as well as the money back so I have to say on my experience the customer service was very good, efficient and easy to deal with