I needed something nice for a birthday dinner and ended up ordering two items because of the sale. Both pieces fit properly without any weird sizing surprises. The quality feels far above what I'd exp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not really the target customer since I was shopping for my partner, but the process was simple and hassle free. Customer support helped me confirm sizing before ordering and replied the same day. The... See more
This was my first order from Chicago Haven and I was a little cautious at first. The checkout process was smooth and I received confirmation emails right away. The blouse I ordered looks elegant witho... See more
What stood out to me was the communication. Every step of the order was updated and I never had to wonder where my package was. The dress arrived looking just like the photos and fit well through the... See more
4.1
Great
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the Celestia mini dress for a…
I ordered the Celestia mini dress for a rooftop dinner and honestly I felt expensive. The fabric feels structured but soft and the fit was true to size. Shipping took about 6 days with clear tracking. Didn’t expect it to look this polished for that price.
February 13, 2026
Unprompted review
Reply from Chicagohaven
Thank you for this beautiful review 🤍
We love hearing that the Celestia mini dress made you feel expensive. That polished, structured look with a soft feel is exactly what we designed it for.
So happy the fit was perfect and the delivery experience was smooth too. Enjoy every rooftop moment in it ✨
I love that their pieces feel curated…
I love that their pieces feel curated instead of overwhelming. The top I ordered pairs with almost everything in my closet. Delivery was around a week with smooth tracking.
January 21, 2026
Unprompted review
Reply from Chicagohaven
Thank you so much for your kind words 🤍
We’re really happy to hear that you feel the collection is curated and not overwhelming. That’s exactly the experience we want to create.
Love that the top works with so many pieces in your closet. Effortless styling is everything. And great to hear the delivery and tracking went smoothly too ✨
clearance find that looks way more…
clearance find that looks way more premium than expected Didn’t know much about the brand but tried it during the clearance sale. Fit is modern and sharp without being flashy. Shipping updates were clear and it arrived in 6 days.
January 31, 2026
Unprompted review
Reply from Chicagohaven
Thank you for giving us a try 🤍
We love hearing that your clearance find exceeded expectations. Modern, sharp, and premium without being flashy is exactly the balance we aim for.
So glad the shipping updates were clear and everything arrived smoothly within 6 days. Hope this is the first of many pieces you’ll love ✨
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.