Chicherjewelry Reviews 

385
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and beautiful appearance of the products, often finding them to be first-rate. Many people appreciate the wide selection and good prices offered. The ordering process is consistently described as easy, straightforward, quick, and simple, contributing to a smooth user experience, including ease of website navigation and timely delivery. However, some customers noted difficulties with website navigation or sizing options. A few also felt that received products did not always match online descriptions, with some reporting damaged or poor quality items. Additionally, some reviewers expressed concerns about the company's operations.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful and high-quality... See more

Order

Consumers generally express satisfaction with the ordering process, describing it as quick, simple, easy, and... See more

Quality

People report positive experiences with quality, with many customers praising the beauty and appearance of... See more

Website

Clients share ambiguous opinions on the website, with some reviewers praising its ease of navigation and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a hard time finding the piece of jewelry I was searching for. I should have been able to click on it in Pinterest and it take me to that item on your site. It just took me to your site. I did... See more

Company replied

Rated 3 out of 5 stars

I ordered a beautiful sapphire choker to go with the sapphire ring and bracelet ordered previously. The order was processed and accepted. I used the 20% off that your company advertised could be used... See more

Company replied

Rated 5 out of 5 stars

I chose a ring that I loved and with your sale promotion going on I thought what a great time to order this ring. But in the process of ordering the ring I forgot to put in the size that I wanted. Y... See more

Company replied

Rated 5 out of 5 stars

I found Chicherjewelry a fantastic company to deal with. I bought some earrings from them recently, and was thrilled with the quality and appearance of them. They arrived nicely packaged and without a... See more


Company details

  1. Jewelry Store

Written by the company

Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself. Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you. Our Promise We promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.


Contact info

4.0

Great

TrustScore 4 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(385)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Purchase

It was very easy finding my way through the website and I loved the extra discount I was given. Very happy with my purchase

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Quality and Value for money with Chicherjewelry.

I found Chicherjewelry a fantastic company to deal with. I bought some earrings from them recently, and was thrilled with the quality and appearance of them. They arrived nicely packaged and without any delay. I’ve since returned to purchase more. It is a good and reliable company to deal with, and you get great value for your money.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful selection

I chose a ring that I loved and with your sale promotion going on I thought what a great time to order this ring. But in the process of ordering the ring I forgot to put in the size that I wanted. Your ordering app already has size 4 prefilled in the ring size category and I wish you could check on my order and let get this changed on my order to be correctly sized to 9.25. I ordered this ring on 1/2/2026 under the name Jeffrey Pitzing. Your ordering app doesn't give an order # so this is basically the only information I can give you. I did send a message to your company website with this same information and hoping it can be changed to the correct size of 9.25. I wish your ordering process would red flag this step in making sure the correct ring size is entered before the order is finalized. Thank you for looking into this dilemma.

January 2, 2026
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Hello, customer service will assist you in changing the ring size to your desired 9.25. You will receive an email notification once the modification is completed.

Rated 4 out of 5 stars

It was easy to order mdse

It was easy to order mdse . had all of the necessary info about product . It was easy to check out at checkout but it’s hard to get info about delivery.

December 31, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Hello, after your goods are shipped, you can check your logistics information through the logistics tracking page on our website.
https://chicherjewelry.com/pages/order-tracking

Rated 5 out of 5 stars

Great experience

Great experience. Awesome selection, great prices, and easy order processing. Thank you, my girlfriend will absolutely love it.

December 31, 2025
Unprompted review
Rated 2 out of 5 stars

This site is a scam I just spend the…

This site is a scam I just spend the afternoon with my bank as I was charged 179.00 USD as well as an additional 120.00 plus usd which I did not approve.

Additionally it can not be used in the United States. People have been complaining that this is a scam.

I should have realized it as I was charged before I submitted a photo. Our licences do not have a picture.

December 26, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Thank you for reaching out to us. We have carefully reviewed your feedback and checked our records regarding order CH29949.

According to our system, the total amount charged for this order is USD 88.99 (including shipping). We have not received any payment of $179.00 or an additional $120.00+ as mentioned. You can verify this by checking the order history in your account dashboard, which will show the exact amount you were charged for your purchase.

If you see different charges on your bank statement, they may not be from our store. We recommend reviewing your statement carefully to identify the source of those transactions.

If you have further questions or need assistance, please feel free to contact us directly with your order details. We are here to help.

Rated 1 out of 5 stars

The discount codes you literally sent…

The discount codes you literally sent me that day for 20% off wouldn’t work

To YOUR REPLY: I DID reach out to you’ you apologized and then asked me to ERASE my negative review! You offered me a credit only AFTER I erase my negative HONEST review, to which I replied “I don’t trust you”. Then you left this reply trying to make it look like I never contacted you! it’s sneaky moves like this why I don’t trust you just like the bait and switch promo codes!

December 21, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

We have contacted you regarding the refund of the coupon amount and an additional $10 compensation. While we also suggested removing the inaccurately portrayed review, you declined this solution. If you have any further thoughts, please feel free to contact our customer service team.

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