Chicherjewelry Reviews 

Smooth buying process

I think it’s the best thing ever. Excellent. Price. And. Value. Definitely. Kama real person. Not bot

Everything went smoothly hopefully when the product comes,I can give a 5 star review.

Total scam. 30 days later and no ring. Don't buy anything from this company.

Purchased a $135.99 men's saphire engement ring. The edges on the ring are not rounded off and, way to sharp, and cut into my knuckle making it unwearable. Customer support responded quickly but denied a refund claiming the ring was manufactured correctly. I can return the ring but must pay for international shipping costing almost as much as the ring. VERY POOR QUALITY! Something comparable to costume jewelry. UPDATE.. Per Chicerjewelry response, They state that the pic shows the ring fit perfectly but they cannot see any cut on my finger or sharp edges. Of course I am not going to wear the ring long enough to show blood on my finger and of course a pic can never actually show the sharp edges. Again, there reply is useless.

Never received my item. After 21 days, I was told it was being handmade and they don't keep silver on hand because of oxidation which is a bunch of crap, and that my item was finished for me to please be patient yet 5 days after it was "finished", it was still being prepared hadn't been shipped out even though they kept telling me it was going to be shipped out the day after it was finished. I thank God I ordered with PayPal because I just got a refund because of dealing with their nonsense and them telling me lies after lies after shipment date lies I had had enough. This was supposed to be for mother's Day and yet they kept pushing everything off and giving me every excuse in the book. And the cost of the products that you're buying is absolutely outrageous!

AVOID THIS SITE/ COMPANY
If I could give this 0 stars I would.
First of all the items take 4 months to arrive with no real communication from the company. Then when they arrive they look NOTHING like the pictures on the site - so cheap with poor craftsmanship. They claim their jewellery is sterling silver but none of it is stamped 925.

2 of the pieces arrived damaged and while the site claims it has 60 day money back guarantee this is also a scam. It takes ages for them to reply to emails and then they try to negotiate with you - first I was offered a reissue for one of the pieces and 15% refund for the other and if I wanted to return I would have to pay the international shipping and tariffs.

This was ridiculous considering neither piece is wearable - I declined said it wasn’t good enough wanted 100% refund for both pieces and I was happy to return them as I didn’t want them but as per the claims on their website would not be paying the tariffs or shipping as they items were damaged the onus was on the company.

So then they came back with full refund for one and 40% for the other and “If you don't like it, you can sell it on a second-hand platform, which is more cost-effective.Is it okay with you?
This is a second-hand platform” proceeded to send me the link to poshmark.
This was verbatim from their email.

I had to screenshot their own website to show that this is not in line with their own claims to finally get them to refund the items and even then they have not given me a full refund they have short changed me by £12.62. And when I challenged them again re: this they said you got a jewellery box and a silver polishing cloth - for what?! For items I can’t even use. Further challenges were responded to like this: “As I mentioned in my last letter, we have refunded you all the money that should be refunded. If you don't like it, you can sell it on a second-hand platform, which is more cost-effective than customs duties and shipping costs.”

Their customer service has been a disgrace. Avoid like the plague they are such a scam and their 60 day money back guarantee is an empty promise.

UPDATE: the company have gotten in touch and refunded me the remaining £12.62

Haven’t received the order yet but I’m sure it’s gonna be beautiful

So far, fantastic. I will update when I receive the ring. Has been a good experience

I bought a set of two rings. One of them was gold plated, the gold came off within a week. I tested do they say lab grown sapphires- they are some glass and not the sapphires. On the positive note the design is pretty unique.

Don't order from this Company if you expect a refund. Ring arrived and looked tacky and cheap like something out of a Christmas cracker. Nothing like the picture. I asked for a refund and was refused, seller wouldn't provide returns information instead told I must keep the ring. I'm now £100 out of pocket. This Company is based in China not the US. I Could have just bought the ring off temu or shein for £1. Con artists. Beware.

i'm writing here because i'm desperate that they will answer my email and send my remaining order it's been a month now and still haven't received my order.;(;(;(

I love your products however your shipping takes forever.

I have a shipping issue, as I have not received my item, I have reached out via email twice and instant chat once and not received any contact. I am experiencing very poor customer support. The item ordered was over 100 USD.

Love the style of this ring, and I am not a diamond fan particularly. I love to mix gemstones for my wedding set and a matching single ring to complement the choice.

Your product is great but I didn’t receive a link for the FREE GIFT. It would be great if you could offer a few alternatives for the FREE GIFT.

Thank you

Great bracelet top quality.
It arrived excactly as promised.
I live in the netherlands and ordered again some uten on the day my bracelet arrived
Regards jeff

the quality and fit

I ordered a few days back, with wothin a week shipong 3 to 7 days, i recieved an email
About the size and i sent email to know when the delivery will be no reply , i tried the chat no reply, weird is this a scam