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Review summary

Created with AI, based on recent reviews

Evaluating 1,209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making interactions pleasant and productive. The service provided is frequently described as excellent, with many people appreciating the smooth and easy user experience. However, some people were dissatisfied with the response times, mentioning delays in replies or a lack of follow-up on their inquiries. A few other people also felt that customer service was unhelpful or provided conflicting information, leading to frustration.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Response time

Reviewers highlight ambiguous aspects of response times. While many customers praise quick responses, with... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise specific agents for their... See more

User experience

People report positive experiences with the user experience. Many customers describe the process as seamless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had some significant delay due to an issue on my end, but everything went smooth and Fabiana delivered it in a timely manner once the issue was sorted.

Rated 5 out of 5 stars

Fátima was an absolute GEM! the whole process felt seamless thanks to her! ChicksGold 10 times out of 10 when buying any of your wants and needs in the video gaming world. They bring professionalism a... See more

Company replied

Rated 5 out of 5 stars

Fabiana was quick, efficient and super courteous. I will most definitely be using these guys again. I'm always skeptical about stuff like this but the reviews on here made it way to tempting to not gi... See more

Company replied

Rated 5 out of 5 stars

I recommend chicksgold to anyone, they offer multiple methods per transaction, they are pretty damn fast and also reliable when it comes to OSRS Goods. Also whenever you Deal with one of the worker... See more

Company replied


Company details

  1. #5 of 11 best companies in Gaming service Provider

About Chicks Gold

Written by the company

Your trusted source for video game assets and services. With 24/7 live chat, we ensure a seamless and responsive experience for gamers.

Elevate your gaming with confidence!

Elevate your gaming with confidence!

Our offers span across:

    Currency
    Items
    Accounts
    Services

    Contact info

    4.4

    Excellent

    TrustScore 4.5 out of 5

    5K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 98% of negative reviews

    Typically replies within 24 hours

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Fatima's excellent Customer Service work.

    I would like to recognize Fatima for providing truly exceptional customer service. Her attention to my needs, patience, and dedication to resolving my issue were absolutely impeccable. She made the entire experience feel smooth, supportive, and genuinely caring.

    What stood out most was how committed she was to helping me find peace of mind and a full resolution. She was professional, kind, attentive, and incredibly thorough every step of the way. On top of that, we were able to have a very nice and wholesome conversation throughout our interaction, which made the experience even better.

    Fatima is the kind of representative every company hopes to have. She reflects excellence, compassion, and true care for the client. I am very grateful for her help and hope she receives the recognition she deserves.

    April 4, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Hi Main Rider,

    Thank you for being a Chicks Gold customer and for taking the time to share such a wonderful review! We are thrilled to hear about your positive experience with Fatima. Her dedication and exceptional customer service truly reflect our commitment to our customers. We look forward to assisting you with your future purchases!

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    1600M OSRS GP Purchase with Fátima

    Transaction with Fátima was very smooth! It lasted less than 10 minutes :-)

    Thank you! Will purchase again.

    April 4, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Hi Lawrence,

    Thank you so much for being a Chicks Gold customer and for taking the time to leave a review! We're thrilled to hear that your transaction with Fátima was smooth and quick. We're looking forward to your future purchases!

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    Good Experience

    I would like to thank Fabiana for her service. She was quick and friendly.

    April 3, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Hi Diego,

    Thank you for being a Chicks Gold customer and for taking the time to write a review. We’re thrilled to hear about your positive experience with Fabiana's quick and friendly service. We're excited about your future purchases and look forward to serving you again soon!

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    Fatima thanks recived cash rs3

    April 3, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Hi Daniel,

    Thank you for being a Chicks Gold customer and for taking the time to write a review! We're thrilled to hear that Fatima successfully delivered your RS3 cash. We look forward to your future purchases with us.

    Best,
    Stephen

    Rated 5 out of 5 stars

    Fatima Delivered quick and…

    Fatima Delivered quick and professionally. Can only recommend.

    April 3, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you, Tommy, for being a Chicks Gold customer and for taking the time to leave such a positive review. We're thrilled to hear Fatima provided you with quick and professional service. We look forward to serving you in your future purchases!

    Rated 5 out of 5 stars

    Fantastic

    Quick, fast and brilliant! Ordered so much from them. Fátima was smooth and couldn't complain!

    April 3, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Hi Dean Blackman,

    Thank you for being a Chicks Gold customer and for taking the time to write such a fantastic review! We're thrilled to hear about your smooth experience and that you enjoyed the service provided by Fátima. We look forward to serving you again in your future purchases!

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    Fatima handled my situation fast and…

    Fatima handled my situation fast and quick definitely recommend.

    April 3, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you, Dre, for being a Chicks Gold customer and for writing such a positive review! We are thrilled to hear that Fatima was able to assist you promptly. We look forward to your future purchases with us!

    Rated 5 out of 5 stars

    Fatima was amazing

    Fatima was amazing — super fast, professional, and very kind throughout the whole process. She delivered my RS gold smoothly and made everything easy and stress-free. Really appreciated how quick and helpful she was. Great service overall!

    April 3, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you for being a Chicks Gold customer and for taking the time to write this review! We’re thrilled to hear about your positive experience with Fatima. We’re excited about your future purchases and are always here to provide you with great service!

    Rated 1 out of 5 stars

    Account was banned just days after order

    April 2, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Hello Chicks Gold User,

    We sincerely apologize for the inconvenience regarding the account ban. At Chicks Gold, we have essential security measures in place to minimize such incidents, including account rotation, thorough gold testing, and external communication. Please email us at support@chicksgold.com with your order ID, and we'll investigate this issue further to help resolve it.

    Thank you for your understanding and patience.

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    Fabiana was very pleasant and quick…

    Fabiana was very pleasant and quick with my transaction will order again!

    April 2, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Hi TheZombieplayer,

    Thank you for choosing Chicks Gold and for sharing your fantastic review! We're thrilled to hear that Fabiana provided you with a pleasant and quick transaction experience. We're looking forward to your next purchase with us!

    Best regards,
    Stephen

    Rated 1 out of 5 stars

    When I went to withdraw my money

    When I went to withdraw my money, it was never returned to my account, and the staff are not responding to my messages.

    April 1, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Hi Pieter,

    I'm sorry to hear about your difficulties with withdrawing your money and for the lack of response you've experienced. Please know that this is not the typical level of service we strive to provide. The withdrawal process should be smooth, but occasional issues can arise. Could you please email us at support@chicksgold.com with your Chicks Gold login email? This will help us investigate the issue and assist you in resolving it as quickly as possible.

    Best regards,
    Stephen

    Rated 2 out of 5 stars

    Took too long

    3-4 days order turned into two weeks. I’ve ordered a fair amount from them now. This seemed to be a 1 off for them, but I was annoyed.

    April 1, 2026
    Chicks Gold logo

    Reply from Chicks Gold

    Hi Cole,

    We're sorry to hear about the delay in your order this time. At Chicks Gold, we strive for instant delivery, but unforeseen circumstances can sometimes lead to delays. We appreciate your patience and past orders with us. Please email us at support@chicksgold.com with your order ID, so we can investigate this further and make it right for you.

    Best regards,
    Stephen

    Rated 5 out of 5 stars

    They finished DT2 for me and Night at…

    They finished DT2 for me and Night at the Theatre with ease. Communication was great!

    April 2, 2026
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you, Cody, for being a Chicks Gold customer and for taking the time to leave such a positive review! We're thrilled to hear that our team successfully completed DT2 and Night at the Theatre for you with great communication. We look forward to your future purchases and are excited to continue serving you!

    Rated 5 out of 5 stars

    I give them 5 stars!!

    I give them 5 stars!!! Great customer service! Great speed time. Only waited 15 minutes for 100Mill!!

    April 2, 2026
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you for being a Chicks Gold customer and for writing such a positive review! We’re thrilled to hear you enjoyed our customer service and delivery speed. We're excited about your future purchases with us!

    Rated 5 out of 5 stars

    Fátima was fast and had great…

    Fátima was fast and had great communication

    April 1, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you, Vaidotas, for being a Chicks Gold customer and for taking the time to write a review. We're thrilled to hear that Fátima provided fast service and great communication. We look forward to your future purchases!

    Rated 5 out of 5 stars

    Person was professional polite and good…

    Person was professional polite and good at there job

    April 1, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you, Michael, for being a Chicks Gold customer and for taking the time to write such a positive review. We're thrilled to hear about your great experience with our professional team. We're excited about your future purchases with us!

    Rated 5 out of 5 stars

    Good

    Good, slow but good

    April 1, 2026
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you, L M., for being a Chicks Gold customer and for taking the time to leave a review. We're pleased to know you had a positive experience, and we're excited about your future purchases with us. If there's anything we can improve, feel free to reach out.

    Rated 1 out of 5 stars

    Notorious scam website

    shows a consistent behavior of not paying their suppliers out in a timely manner.

    Edit: when talking with the responsible support team regarding multiple 5 digit payouts, it always goes beyond the promised payout term, we know it happens to various other sellers.

    April 1, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Hi John,

    I'm sorry to hear about your experience and the issues you've faced. Chicks Gold strives to maintain reliable and timely payments. If there have been delays, we deeply apologize and want to make things right. Please email us at support@chicksgold.com with your login email and any relevant details so we can investigate further and resolve this matter for you.

    Thank you,
    Stephen

    Rated 5 out of 5 stars

    Fabiana was quick and easy to complete…

    Fabiana was quick and easy to complete the order with!

    March 31, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you, Brandon, for being a Chicks Gold customer and for taking the time to write this review. We're thrilled to hear about your positive experience with Fabiana, and we're excited about your future purchases with us!

    Rated 5 out of 5 stars

    thank you Fabiana,also even threw me a…

    thank you Fabiana,also even threw me a bonus!

    March 31, 2026
    Unprompted review
    Chicks Gold logo

    Reply from Chicks Gold

    Thank you for being a Chicks Gold customer and for taking the time to leave such a wonderful review. We're thrilled to hear about your positive experience with Fabiana, and we're glad you enjoyed the bonus! We look forward to your future purchases with excitement.

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