I used it several times and everything was fine for two weeks. After that, every time I tried to pay by bank card, it said "declined." I contacted support, and their response was that they don't accep... See more
Location
Switch locationBritannia Road West 2275, Unit 3, L5M 2G6 Mississauga, Ontario, CA
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See what reviewers are saying
I recently had a bit of a snag with a crypto order, and I honestly can’t thank Percy enough for the help. Not only did he stay patient while walking me through the resolution of my order, but he... See more
Company replied
Ive done multiple transactions with ChicksX ranging from small to large (5000+) and they went smooth and fast every time. Would highly recommend them to anyone trying to sell crypto or just swap any c... See more
Company replied
Been using ChicksX for buying bitcoin for couple of months now, this platform is easy, not complicated like others and with good exchange rate. Their customer service is great too, they are quick , o... See more
Company replied
Company details
- #2 of 6 best companies in Cryptocurrency Service
- #4 of 4 best companies in Currency Exchange Service
About ChicksX - Mississauga
Written by the company
Our cryptocurrency exchange platform allows our customers to buy and sell digital currencies globally. We offer 24/7 live service so that you may send, receive or exchange without limits or borders.
Our team of specialists is ready to happily assist you every step of the way to a safe and secure transfer, whenever, wherever.
Check Our Services
Buy Crypto
Sell Crypto
Exchange
Contact info
Britannia Road West 2275, Unit 3, L5M 2G6, Mississauga, Ontario, Canada
- (416) 244-2579
You should know
4.4
Excellent
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
April 4, 2026
Unprompted review
Reply from ChicksX - Mississauga
Hi Рома Ткач,
Thank you for being a ChicksX customer and for taking the time to write a review. We are thrilled to hear about your good experience and are excited about your future purchases with us.
Best regards,
Stephen
Gabriella reveiera is reoosible and…
Gabriella reveiera is reoosible and stellar 1300 from my td Canada trust
April 2, 2026
Reply from ChicksX - Mississauga
Hello Patrick,
I'm sorry to hear about the situation you've experienced. We take issues involving alleged unauthorized transactions very seriously. Please email us at support@chicksx.com so we can investigate your account further. We aim to resolve this as swiftly as possible, and we recommend you also reach out to your bank to secure your account and report this incident.
Regards,
Stephen
Reply from ChicksX - Mississauga
Thank you, Deepit, for being a ChicksX customer and for writing such a positive review. We're thrilled to hear that you found our service helpful! We're excited about your future purchases and are here to assist you whenever needed.
Had Arish from Mississauga Britannia Rd…
Had Arish from Mississauga Britannia Rd location for Client Service. Wonderful, exceptional guy. Cooperative and wants to help in anyway. Finds ways to provide best exchange rates. Would definitely work again.
March 30, 2026
Reply from ChicksX - Mississauga
Thank you for being a ChicksX customer and for taking the time to write such a positive review. We're thrilled to hear about your wonderful experience with Arish and his exceptional client service. We look forward to assisting you again with your future purchases!
Reply from ChicksX - Mississauga
Thank you, Muhammad, for being a ChicksX customer and for sharing your great experience with us! We're thrilled to hear you enjoyed our good rates, and we're excited about your future purchases.
Reply from ChicksX - Mississauga
Thank you, Suleman, for being a ChicksX customer and for taking the time to write a review. We're thrilled to hear about your positive experience and look forward to assisting you with your future purchases.
I when to this location once before and…
I when to this location once before and that short small Indian guy who as glasses, he's rude as hell! So I went back today hoping to see the tall Indian guy, that tall guy is filled with manners! But today I tried to collect money... he sent out a young lady, she asked me what I wanted to do I said collecting money she said ok. But the that guy in the glasses came out he was attending to another person the young lady picked up something looking like a camera, and pointed it at me I asked her what's that she couldn't explain to me so he started looking over! He jumped in while he was cashing the other person... screaming at me saying are you gonna do it are not? I said what?what are you asking me? I asked! He started getting loud so I started getting loud, because he was being so rude jumping in while I was trying to understand why she's pointing a camera at me? without explaining whats happening! So he told he go to the back and don't help me he grabbed my ID and dash it through the window and said am not helping you go somewhere else. So I said what... he told me he's training he and she won't help me so I asked if that's how your training her you don't need to be working here or train anyone because if that's how you training her that's bad he said well I train how I want then he threatened to call the cops on me because I was telling him the truth of his actions. Then after he told me the reason she was going to take my picture she thought I was trying to get a loan 🫤 really? And you knew that she made a mistake and treated me like crap and rejected my service to get my money to go take care of important business? Am telling you that short Indian guy needs to go! He shouldn't be working in any establishment that as anything to do with customer service or people he's ignorant and full of himself!
March 6, 2026
Unprompted review
Reply from ChicksX - Mississauga
I am sorry to hear about your frustrating experience. This is not the kind of service we aim to provide at ChicksX. We sincerely apologize for the interaction you had at our location. To make things right, we need to investigate this incident further. Please email us at support@chicksx.com with your login email and any additional details you can provide, so we can address the situation appropriately. Your satisfaction is important to us, and we hope to resolve this matter quickly.
wajid Guy is awesome
March 26, 2026
Unprompted review
Reply from ChicksX - Mississauga
Thank you, Niraj, for being a ChicksX customer and for taking the time to write a review. We're thrilled to hear that you had a great experience with Wajid. We look forward to serving you again in your future purchases!
bad company bad experience never agin
March 24, 2026
Unprompted review
Reply from ChicksX - Mississauga
Hi Damon,
I'm sorry to hear about your negative experience with ChicksX. It sounds like we fell short, and I apologize for any inconvenience caused. Please email us at support@chicksx.com with your ChicksX login email so we can investigate the issue further and work to make things right for you.
Best regards,
Stephen
We agreed on a deal then they changed…
We agreed on a deal then they changed it after taking my money and scammed me thousands
March 21, 2026
Unprompted review
Reply from ChicksX - Mississauga
Hello Pieeo Hallol,
I'm sorry to hear about your negative experience with ChicksX. We assure you that we are not a scam, and we strive for complete transparency in all our transactions. It's concerning to hear that the terms of your deal were altered after payment. Please email us at support@chicksx.com with your ChicksX login email so we can investigate and rectify the situation for you. We're committed to resolving this issue and ensuring your satisfaction.
Best regards,
Stephen
Not impressed with the process
January 27, 2026
Reply from ChicksX - Mississauga
Hi Dave,
I'm sorry to hear that you were not impressed with the process. We strive to ensure a seamless experience, but sometimes issues can occur. Please email us at support@chicksx.com with your ChicksX login email included so we can investigate the matter and make it right for you.
Thank you for your patience.
Best regards,
Stephen
Btc and eth chicksx
March 21, 2026
Unprompted review
Reply from ChicksX - Mississauga
Thank you, Ujjal, for being a ChicksX customer and for taking the time to share your positive experience. We are thrilled to have met your expectations and are excited about your future purchases with us! If you have any questions or need assistance, feel free to reach out.
honestly great fees and im in canada…
honestly great fees and im in canada and yall are close to me in sauga
March 20, 2026
Unprompted review
Reply from ChicksX - Mississauga
Thank you, tecta sir, for being a ChicksX customer and for sharing your positive experience! We're thrilled to hear you're satisfied with our fees and proximity. We look forward to serving you again in the future.
WORST CUSTOMER SERVICE CALLED ME A LIAR
I went to sell my last SOL in order to pay some bills like I usually do with these guys, and for some reason they sent the e-transfer to the last email they had on file, not the one I inputted. Unable to access that bank account so I lost the money and customer service called me a liar and said I didn't input a new email. Now I can't pay my bills and I'm called a liar. That was a glitch. Another one was when I actually inputted that email, they didn't auto deposit to that account they sent an email to my main account attached to my chicksx and made me manually deposit it. That was another glitch. Yet their customer support says their system is perfect with zero complaints or glitches. From my perspective because of the second glitch I mentioned it wouldn't matter if I did put that email because their system made me manually deposit anyway. But I didn't put that email, I changed it with very much real intent and I have a clear memory of it so the system glitched and they robbed me and refused to pay me. I'll change this review if I get my money and customer service prevails. I even said, if I were to rob you I'd of done it with 100 SOL not 0.99 for 115$ Canadian. I've got bills that I can't pay now, I'm even going to lose a custom 2 letter domain with immense value to me now because the system I trusted failed and the customer support I trusted doubly failed and called me a liar to my face. I'm livid.
March 13, 2026
Unprompted review
Reply from ChicksX - Mississauga
Hi Ken,
I apologize for the frustrating experience you've had with us and for any miscommunication that occurred during your recent transaction with ChicksX. We understand the critical importance of these transactions, especially when bills and valuable assets are on the line. It appears there may have been a system error regarding the email address and automatic deposit process.
Please reach out to us at support@chicksx.com with your ChicksX login email and transaction details. We are committed to investigating this issue thoroughly and resolving it for you as soon as possible.
Thank you for bringing this to our attention, and we hope to earn back your trust.
Best regards,
Stephen
Document every transactions
Document every transactions, keep following up regarding issues(deposits handling), all employees are very respectful to clients. The only request as a customer is to make the transaction faster to be less than an hour all the time! No much follow-up needed, again there is always room for improvement. Good job chicks-X.
March 2, 2026
Reply from ChicksX - Mississauga
Thank you, Conrad, for being a ChicksX customer and for taking the time to write a review. We appreciate your feedback. To ensure we continuously improve our service, please email us at support@chicksx.com with any specific suggestions or areas we could have done better. We look forward to your future purchases and ensuring an even better experience!
Great customer service and rate
March 8, 2026
Unprompted review
Reply from ChicksX - Mississauga
Thank you, Sriram, for being a valued ChicksX customer and for taking the time to write this review. We are thrilled to hear about your positive experience with our customer service and rates. We look forward to serving you again in the future!
Reply from ChicksX - Mississauga
Thank you, Allan, for being a ChicksX customer and for taking the time to write this review. We're thrilled to hear about your nice experience, and we're excited about assisting you with your future purchases!
Reply from ChicksX - Mississauga
Hello Sumit,
Thank you for being a ChicksX customer and for taking the time to write this review! We're thrilled to hear that you found our rates great and had a timely currency transaction. We look forward to serving your future needs!
Best regards,
Stephen
So fast and efficient
So fast and efficient
Very impressed
Thank you for a wonderful service
March 4, 2026
Reply from ChicksX - Mississauga
Thank you, ChicksX User, for being a ChicksX customer and for taking the time to write a review. We're delighted to hear you found our service fast and efficient. We're excited about assisting you with any future purchases!
Really quick service.Trusted exchange…
Really quick service.Trusted exchange with minimum commission.These guys are doing great when it comes for currency exchanges.
February 26, 2026
Unprompted review
Reply from ChicksX - Mississauga
Hi Deepak,
Thank you for being a ChicksX customer and for taking the time to write such a wonderful review. We're thrilled to hear that you found our service quick and trustworthy. We are excited about your future purchases with us!
Best regards,
Stephen
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