Mario A. was great. Needing to complete additional verification, and he guided me through it, and spent the whole time keeping me updated. I was just buying in a dip, so no rush, but he made sure ever... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Been dealing with Chicks for years, never been an issue. Literally 0 issues. Even small ones are ironed out immediately. I usually dont leave reviews but I really never had to go elsewhere for year... See more
Company replied
Updated: Today I made -1- transaction and they are trying to process it twice. I am attempting to see if they will send it back. I am not hopeful Originally wrote: Once you are started, the p... See more
Company replied
Had an issue with a transaction being expired, had a nice lady by the name of Mercy help me, she found issue, and had my funds deposited into my account that same day, thank you very much, great peopl... See more
Company replied
Company details
- #2 of 5 best companies in Cryptocurrency Service
- #4 of 4 best companies in Currency Exchange Service
About ChicksX
Written by the company
Our cryptocurrency exchange platform allows our customers to buy and sell digital currencies globally. We offer 24/7 live service so that you may send, receive or exchange without limits or borders.
Our team of specialists is ready to happily assist you every step of the way to a safe and secure transfer, whenever, wherever.
Check Our Services
Buy Crypto
Sell Crypto
Exchange
Global Cryptocurrency Exchange
Written by the company
- Best Rates and Secure Transactions
- Our cryptocurrency exchange platform enables customers to buy and sell over 200 digital currencies globally at the lowest guaranteed rates in the industry. Choose your preferred digital currency and cashout or payout method with ease and confidence.
Our Commitment To You
Your Trusted Cryptocurrency Exchange
Contact info
2275 Britannia Road West Unit 3, ON L5M 2G6, Mississauga, Canada
- +1 (416)-244-2579
- support@chicksx.com
- chicksx.com
You should know
4.3
Excellent
590 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not impressed with the process
January 27, 2026
Reply from ChicksX
Hi Dave,
I'm sorry to hear that you were not impressed with the process. We strive to ensure a seamless experience, but sometimes issues can occur. Please email us at support@chicksx.com with your ChicksX login email included so we can investigate the matter and make it right for you.
Thank you for your patience.
Best regards,
Stephen
Btc and eth chicksx
March 21, 2026
Unprompted review
Reply from ChicksX
Thank you, Ujjal, for being a ChicksX customer and for taking the time to share your positive experience. We are thrilled to have met your expectations and are excited about your future purchases with us! If you have any questions or need assistance, feel free to reach out.
honestly great fees and im in canada…
honestly great fees and im in canada and yall are close to me in sauga
March 20, 2026
Unprompted review
Reply from ChicksX
Thank you, tecta sir, for being a ChicksX customer and for sharing your positive experience! We're thrilled to hear you're satisfied with our fees and proximity. We look forward to serving you again in the future.
Reply from ChicksX
Thank you, Carline, for being a ChicksX customer and taking the time to write a review. We're thrilled to hear that you're pleased with our service. We look forward to your future purchases with us!
My account was blocked and I was unable to retrieve it money.
Hello, I tried buying cryptocurrency for the first time and it was successful. However, my account was blocked the second time, and the money wasn't sent or returned to my account. Please contact me. Technical support isn't responding. My second attempt with them was a failure. Please explain what happened and where the money is. I have the order number and everything is recorded. I am very disappointed with this service. I hope there will be a quick solution.
March 16, 2026
Unprompted review
Reply from ChicksX
Hi Mohammed,
I'm sorry to hear about the difficulties you encountered with your account. The issue might have occurred due to our security measures that aim to prevent fraudulent activities during transactions. Please email us at support@chicksx.com with your ChicksX login email and your order ID, and we will investigate the matter to provide a swift resolution and ensure your funds are accounted for.
Thank you for your understanding and patience.
Best regards,
Stephen
It took some time
It took some time, but after all it was a very good and efficient experience. I can only say: great!
March 13, 2026
Reply from ChicksX
Hi Frank,
Thank you for being a ChicksX customer and for taking the time to write a review! We're glad to hear you found the experience great, even if it took a bit of time. We're excited about your future purchases with us!
Best regards,
Stephen
Yordy took what money was to be…
Yordy took what money was to be deposited and I sent them photos showing it and they still don’t believe mei would say if you want to keep your money don’t use these people!
March 11, 2026
Reply from ChicksX
Hi Elna,
I'm sorry to hear about your experience with ChicksX. We take these matters seriously, and I apologize for any inconvenience you have faced. Please understand that requesting personal information or photos is a standard security procedure to verify transactions and prevent fraud. However, I assure you we want to resolve this issue. Could you please email us at support@chicksx.com with your order ID and any additional details? We'll investigate this matter promptly and work to make it right for you.
Thank you for bringing this to our attention.
Stephen
First time buyer
I had a large sum of money to buy Crypto, the only way to do that was through an exchange company. ChicksX is close to where I live, so I chose them after I checked out their 4.4/5 business rating. They have a friendly staff who answered all my questions and reassured me through the process. I continue to give them my business and will recommend them to my friends . The ratings are real
March 13, 2026
Reply from ChicksX
Thank you, Denis, for choosing ChicksX and for taking the time to write a review. We are thrilled to hear that our staff provided you with reassuring service and that you plan to recommend us to your friends. We would love to know how we could have earned a 5-star review from you, so please feel free to email us at support@chicksx.com. We look forward to serving you again in the future!
WORST CUSTOMER SERVICE CALLED ME A LIAR
I went to sell my last SOL in order to pay some bills like I usually do with these guys, and for some reason they sent the e-transfer to the last email they had on file, not the one I inputted. Unable to access that bank account so I lost the money and customer service called me a liar and said I didn't input a new email. Now I can't pay my bills and I'm called a liar. That was a glitch. Another one was when I actually inputted that email, they didn't auto deposit to that account they sent an email to my main account attached to my chicksx and made me manually deposit it. That was another glitch. Yet their customer support says their system is perfect with zero complaints or glitches. From my perspective because of the second glitch I mentioned it wouldn't matter if I did put that email because their system made me manually deposit anyway. But I didn't put that email, I changed it with very much real intent and I have a clear memory of it so the system glitched and they robbed me and refused to pay me. I'll change this review if I get my money and customer service prevails. I even said, if I were to rob you I'd of done it with 100 SOL not 0.99 for 115$ Canadian. I've got bills that I can't pay now, I'm even going to lose a custom 2 letter domain with immense value to me now because the system I trusted failed and the customer support I trusted doubly failed and called me a liar to my face. I'm livid.
March 13, 2026
Unprompted review
Reply from ChicksX
Hi Ken,
I apologize for the frustrating experience you've had with us and for any miscommunication that occurred during your recent transaction with ChicksX. We understand the critical importance of these transactions, especially when bills and valuable assets are on the line. It appears there may have been a system error regarding the email address and automatic deposit process.
Please reach out to us at support@chicksx.com with your ChicksX login email and transaction details. We are committed to investigating this issue thoroughly and resolving it for you as soon as possible.
Thank you for bringing this to our attention, and we hope to earn back your trust.
Best regards,
Stephen
Document every transactions
Document every transactions, keep following up regarding issues(deposits handling), all employees are very respectful to clients. The only request as a customer is to make the transaction faster to be less than an hour all the time! No much follow-up needed, again there is always room for improvement. Good job chicks-X.
March 2, 2026
Reply from ChicksX
Thank you, Conrad, for being a ChicksX customer and for taking the time to write a review. We appreciate your feedback. To ensure we continuously improve our service, please email us at support@chicksx.com with any specific suggestions or areas we could have done better. We look forward to your future purchases and ensuring an even better experience!
Reply from ChicksX
Hi John R.,
Thank you for being a ChicksX customer and for taking the time to write a review. We are thrilled to hear that you found our support to be the best. We look forward to assisting you with any future purchases.
Best regards,
Stephen
Easy to use
Easy to use, no wait time. No kyc for less than 1000 dollars. Works like a charm!
March 9, 2026
Reply from ChicksX
Thank you, Nikolaos, for being a ChicksX customer and for sharing your positive experience with us! We're thrilled to hear that you found our service easy to use and efficient. We look forward to serving you again in the future!
Great customer service and rate
March 8, 2026
Unprompted review
Reply from ChicksX
Thank you, Sriram, for being a valued ChicksX customer and for taking the time to write this review. We are thrilled to hear about your positive experience with our customer service and rates. We look forward to serving you again in the future!
Reply from ChicksX
Thank you, Allan, for being a ChicksX customer and for taking the time to write this review. We're thrilled to hear about your nice experience, and we're excited about assisting you with your future purchases!
Reply from ChicksX
Hello Sumit,
Thank you for being a ChicksX customer and for taking the time to write this review! We're thrilled to hear that you found our rates great and had a timely currency transaction. We look forward to serving your future needs!
Best regards,
Stephen
this platform is easy to operate
March 5, 2026
Reply from ChicksX
Hi Yin,
Thank you for being a ChicksX customer and for taking the time to leave such a positive review! We're thrilled to hear that you find our platform easy to operate. We are excited about your future purchases and look forward to serving you again soon.
Best regards,
Stephen
Great rates and fast service
Great rates and fast service! Afif was superb in helping me out
March 5, 2026
Unprompted review
Reply from ChicksX
Hi Ahmed,
Thank you for being a ChicksX customer and for taking the time to write this fantastic review! We're thrilled to hear you enjoyed our great rates and fast service. Afif will be delighted to hear your praise as well. We're excited about your future purchases with us and look forward to serving you again!
Best wishes,
Stephen
Scammed
I was scammed out of 4500.00 from my account from a supposed recovery company. So I guess its not your fault . But not happy
March 5, 2026
Reply from ChicksX
Hi Sandra,
I'm sorry to hear about your experience. It’s deeply concerning and upsetting to learn that an external party scammed you. While this incident didn't directly involve ChicksX, I understand the frustration and inconvenience it has caused you. Please remember that ChicksX warns customers to be cautious of unsolicited contacts and scams.
I urge you to reach out to our support team at support@chicksx.com with any details you might have, so we can assist you and take necessary measures on our end.
Thank you for bringing this to our attention.
Best regards,
Stephen
Refund received
I am updating my previous review. After a rocky start and some communication issues regarding my order, the company reached out and processed a full refund to my account.
I can confirm that ChicksX is not a scam and they are legitimate, but it seems that some situations require public intervention or a review to get a quick response from their support. I appreciate that they eventually solved the problem professionally. If you have issues, don’t give up – they do honor their refund policy.
March 6, 2026
Unprompted review
Reply from ChicksX
Hello Malpa,
I'm sorry to hear about your experience with our service and the issues you've encountered with your order delivery and our live chat support. We aim to deliver all currency and items instantly, but it seems like your order slipped through the cracks. Please send us an email at support@chicksx.com with your Order ID, so we can address this as a priority and work on processing your cancellation and refund right away. Thank you for bringing this to our attention, and I apologize for any inconvenience caused.
Best regards,
Stephen
Have a manager call me i got hacked…
Have a manager call me i got hacked 400$ from your employe I will be checking on theft and what i can do
March 4, 2026
Reply from ChicksX
Hi Shane,
I'm really sorry to hear about your experience. We take such incidents seriously, and I assure you that ChicksX trainers go through a strict verification process. Please email us at support@chicksx.com with your ChicksX login email and order ID so we can promptly assist you and resolve this matter.
Best regards,
Stephen
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