Chic Soul has started sending out clothes without their actual brand tags. Instead, you'll probably get the exact same item but with a generic 'Made in Taiwan' label. This is super frustrating because... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The clothing looks nothing like what it does on the models on their website. DO NOT waste your money here! It’s basically like SHEIN, but severely overpriced. They are just scamming women.
I had high hopes for this dress. Based on the size information provided, I decided to size up- I normally wear an XL no matter the brand or style. This 2X fits like a Large or XL at best. It was not f... See more
I wish I would've read the fine print on returns. They only issue a replacement and no refund. I have returned items TWICE and sadly spent more money sending them back and re-ordering. The quality... See more
Company details
Information provided by various external sources
Your one stop shop for boutique plus size clothing, the latest trends in maxi dresses, rompers, jumpsuits, tops, bottoms & accessories. Curvy. Confident. Chic.
Contact info
Webster Rd 300, 36832, Auburn, United States
- chicsoul.com
1.4
Bad
127 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM company from China
SCAM company from China. Looks so American on FB but definitely from China which means the sizes are way wrong. Then, if you try and return, you are told it was "on sale" and all sale items are final. Then, if you argue enough, they give you a store credit. no thanks. Their FB page is full of fake reviews all saying the same thing. SCAM
July 14, 2020
Unprompted review
HORRIBLE RETURN POLICY
Ordered 3 items from this store. Took FOREVER to receive the items. Didn't realize the RETURN policy was STORE CREDIT ONLY. Bull sh(**. I basically spent over $100 and now I have to constantly look and try to find something that isn't HORRIBLY QUALITY to use that hard earned money. Inexcusable AND I had to PAY TO RETURN IT.
June 28, 2020
Unprompted review
I recently ordered three pieces from…
I recently ordered three pieces from here . One swimming suit and two outfits . I wore the suit a handful of times and washed once hung to dry and the netting started to rather. I emailed them asking how it could be helped and they told me since it wasnt returned in the first 3 days and was worn and washed they couldnt do anything but could have 15% off my next order . I will not be purchasing anything from them again !!!!
June 16, 2020
Unprompted review
Iv ordered several items an so far…
Iv ordered several items an so far loves them an they way they fit
February 2, 2020
Unprompted review
Cheap material
Cheap material. Clothes smell funny.
Terrible customer service and return policy.
Take your money elsewhere!!!
December 24, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.