i requested for my order to be cancelled and customer service said they will authorize my request promtly update: its all a lie, they went back on their promise, said i gave the review too late(... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have been looking for a new denim jacket for the warmer months & this looks perfect, nice style, choice of colour & a hood. website was easy to use clear description & great price. Sizing may be th... See more
Company replied
Contact with the company was very good. My wife likes the cardigan very much, good colour and fit and design for the price. However, there is no label and therefore washing instructions, and one but... See more
Company replied
Really impressed with the speed of my order being processed by chicandstil.com. I received confirmation straight away with shipping details shortly after. I look forward to receiving the silk shirt,... See more
Company replied
3.6
Average
601 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my first order which i yet have…
This is my first order which i yet have to receive but the reviews on line are good and im hoping my new clothes will be too!
April 13, 2026
Unprompted review
Reply from Chicundstil
Hi Rosalind,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Placed order and never received it. Opened PayPal dispute instead
Placed order and never received it - kept saying they couldn’t find the tracking number then they had located it and apparently the package had been returned and damaged so they said they were resending one a priority when I mentioned I would open a dispute with PayPal. Then they couldn’t locate the tracking of resent item so went through the PayPal refund process. The customer service agents on email were very responsive however I never got my order of what was supposed to take 15 working days took months and had to resort to that. Therefore I would not recommend at all
March 23, 2026
Unprompted review
Reply from Chicundstil
Hi Annie
Thank you for your feedback. We’re sorry to hear about your experience and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
Ordering was quick and efficient but…
Ordering was quick and efficient but that was today and I cannot review my order until it is received.
April 13, 2026
Unprompted review
Reply from Chicundstil
Hi Dorothy,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great website
Showed good details of the Dundee’s I wanted to buy.
Easy to buy and pay for.
April 13, 2026
Unprompted review
Reply from Chicundstil
Hi Julia,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
So looking forward to my lovely fleece…
So looking forward to my lovely fleece coming . Great website will be back thank you .
April 13, 2026
Unprompted review
Reply from Chicundstil
Hi Debbie,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Beautiful dresses can’t wait for them…
Beautiful dresses can’t wait for them to arrive
April 13, 2026
Unprompted review
Reply from Chicundstil
Hi Emma,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great experience and beautiful design!
April 13, 2026
Unprompted review
Reply from Chicundstil
Hi Jemima
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Website straight forward and easy to…
Website straight forward and easy to use, i found what i needed very quickly and checked out even quicker. Can't comment on the product yet as ive only just ordered and it hasn't arrived but hopefully its all in lovely condition
April 13, 2026
Unprompted review
Reply from Chicundstil
Hi Laura,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
The website was really easy to access
The website was really easy to access, and I didn’t get stuck anywhere.
Great pieces of clothing available.
April 13, 2026
Unprompted review
Reply from Chicundstil
Hi Jude,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Maxi dress
The website is easy to navigate. The pictures show the design well and the details of size and material are easy to find.
The material seem of good quality and the colours vibrant.
April 13, 2026
Unprompted review
Reply from Chicundstil
Hi Carla,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great service….. not.
DO NOT DO THE REVIEW! It’s a scam, as is the company - avoid.
April 12, 2026
Unprompted review
Reply from Chicundstil
Hi Joshua
We’re sorry to hear that you feel this way. We take feedback seriously and appreciate you sharing your concerns.
Great brand with high quality and stylish products
Great brand, super stylish and high quality products
April 12, 2026
Unprompted review
Reply from Chicundstil
Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
I accidentally ordered the wrong size…
I accidentally ordered the wrong size as have been recovering from viral meningitis the team were amazing they got it sort with easy and were so kind! I can’t wait to receive it!
April 10, 2026
Unprompted review
Reply from Chicundstil
Hi Tia,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Grate quality amazing deliverly over…
Grate quality amazing deliverly over all no complaints
April 12, 2026
Unprompted review
Reply from Chicundstil
Hi Josh,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
It was easy to search for what I wanted…
It was easy to search for what I wanted abd they have a 50% sale at the moment so good prices
April 12, 2026
Unprompted review
Reply from Chicundstil
Hi Rpsanne,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Reply from Chicundstil
Hallo Kelly,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Reply from Chicundstil
Hallo Joanne
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Reply from Chicundstil
Hi Alexa,
Thank you for bringing this to our attention we take this seriously and will look into it.
Wonderful product truly fabulous great…
Wonderful product truly fabulous great quality. I would definately recommend.
April 12, 2026
Unprompted review
Reply from Chicundstil
Hi Simon,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Cracking product Great quality
Cracking product Great quality
Service amazing
April 12, 2026
Unprompted review
Reply from Chicundstil
Hi Richard,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
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