Childsplay Clothing Reviews 

10,460
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 889 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping times and the beautifully designed packaging that always makes items feel special and gift-ready for birthdays and special occasions. Consumers also truly appreciate the excellent product quality, the helpful staff assistance, and the incredibly easy, straightforward online ordering process. Though some reviewers were not happy with sizing inconsistencies, occasional difficulties with returns, or receiving incorrect items that did not match expectations. A few other people also felt that international deliveries occasionally took much longer than expected due to unexpected shipping delays and transit issues.

What people talk about most

Product

People report positive experiences with product quality, praising the excellent materials, authentic items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast and prompt... See more

Quality

Consumers find quality to be positive, consistently praising the excellent condition of the items and the... See more

Order

Customers had positive experiences with order, highlighting the smooth ordering process, fast delivery times,... See more

Service

Customers consistently note positive experiences with service, highlighting prompt shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more

Company replied

Rated 5 out of 5 stars

Ordered some 2 Nike sets for my nephews, quality was good and price was fantastic. The size didn’t fit on one , so i returned this back and it got lost in transit. I contacted Childsplay the customer... See more

Company replied

Rated 5 out of 5 stars

This website sells versions of children’s clothing from high end designers that I’m unable to get in the US. I was able to purchase colors that I know are unique to the UK for my toddler and they were... See more

Company replied

Rated 5 out of 5 stars

This is my second time purchasing clothing for my son and I love the pricing, quality and consistency of the service provided. The clothing is always packaged so nicely and the shipping is lightening... See more

Company replied


Company details

  1. Children's Clothing Store
  2. Baby Store

Written by the company

Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.

About Childsplay Clothing

Written by the company

Our Guarantee

The World's Favourite Online Kids Designer Store

The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including: Europe (Spain, France, Italy, Germany, Holland) Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan) Asia (Japan, China, India, Korea) African Nations (South Africa, Egypt, Algeria) North America (USA, Canada) South America (Brazil, Argentina, Uruguay) Australian Nations (Australia, New Zealand) Russian Federation (Russia, Ukraine, Lithuania)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(10,460)

873 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Actually was good

Actually was good , the website should be more updated.
The most important thing in my purchase is April, she was a very wonderful person , very professional, and tactful in dealing with people.

May 14, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your feedback Doaa, we really appreciate you taking the time to share it. We’re glad to hear you had a good overall experience, and we also appreciate your comment about the website and will make sure this is passed on to the relevant team for review and improvement.

Most importantly, we’re absolutely delighted to hear your kind words about April. She will be so pleased to know her support made such a positive difference, we’ll make sure your lovely feedback is shared with her.

Thank you again for your support and we really hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Best kids designer clothes offering

Great selection of designer clothes for kids. Some of the sales are really good and you can get a fantastic deal.

February 17, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your great feedback Syed. We’re really pleased to hear you enjoy our selection of designer kids’ clothing and have found some fantastic deals in the sales.

We really appreciate your support and hope to welcome you back again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Amazing service

Amazing service! Ordered a pair of trainers then promptly realised my error in ordering US size vs UK size….cancelled one order and reordered again. Refund issued immediately and new order dispatched within 24hrs. Smooth, effortless and hassle free would not hesitate to recommend or reorder! Thanks for the positive experience x

May 11, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your amazing feedback Nicola! We’re really pleased to hear everything was smooth and hassle-free, and that our team could quickly help with your size correction, refund, and new order.

We really appreciate your recommendation and kind words, and we look forward to seeing you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Package is always 5 stars comes well…

Package is always 5 stars comes well presented and aesthetically pleasing to the eye!!

May 11, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful feedback! 😊 We’re so pleased to hear you always rate the packaging 5 stars and love how well presented and aesthetically pleasing it is.

We really appreciate your support and look forward to seeing you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

love the clothing shipped fast highly…

love the clothing shipped fast highly recommend

May 12, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Fatima. We’re really pleased to hear you love the clothing and that it arrived quickly.

We really appreciate your support and look forward to seeing you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Always my go to!

Always my go to!
Lovely set gift wrapped perfect

May 7, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your great feedback Kate! We’re so pleased to hear we’re your go-to and that you loved the set and gift wrapping.

We really appreciate your support and can't wait to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great quality!!

Great quality!!

May 7, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Shaniece! We’re really pleased to hear you’re happy with the quality.

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great experience!

Great purchase and fast shipping/delivery!

May 7, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Ariel! We’re really pleased to hear you were happy with your purchase and the fast shipping and delivery.

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

KIDS CLOTHES

Items as described quick post

August 28, 2025
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your great feedback Mark! We’re really pleased to hear the items were as described and arrived quickly.

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent customer service

Great service I was able to exchange a item and my new item was received within 5 business days or less

May 6, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to leave your feedback Aramesha! We’re really pleased to hear your exchange was handled smoothly and that your new item arrived within 5 business days.

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Amazing quality 5 stars

Very fast delivery. Amazing quality and loveee the packaging.

May 6, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Jade! We’re really pleased to hear you were happy with the fast delivery, amazing quality, and that you loved the packaging too.

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Item as described good quality true to…

Item as described good quality true to size speedy delivery

May 6, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Tahmina! We’re really pleased to hear the item was as described, good quality, true to size, and arrived with speedy delivery.

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Jelly cat

Came very quickly and package nicely.

May 5, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Heather! We’re really glad to hear your order arrived quickly and was nicely packaged.

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Good communication

Good communication, fast delivery. Product as described

May 5, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your kind feedback Lisa! We’re really pleased to hear you were happy with the communication, fast delivery, and that the product was exactly as described.

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great service as always

Great service as always

May 5, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful feedback Claire! We really appreciate your continued support, it means a lot to us.

We can't wait to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent service

Excellent service, great Website amazing clothing

April 29, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Ahbid. We’re so pleased to hear you were happy with the service, website, and clothing, that really means a lot to us.

We truly appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Love the clothes and especially the…

Love the clothes and especially the packaging

April 29, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thanks so much for your lovely feedback Cherise! We’re really glad you love the clothes and that the packaging stood out too.

We really appreciate your support and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Shipping was immaculate

Shipping was immaculate! And the shoe looks exactly how it does online. These are for my daughter’s 6th birthday. I’m so satisfied!!!

April 30, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

That’s such lovely feedback Tiffany, thank you! We’re so pleased to hear the shipping was immaculate and that the shoes were exactly as expected online.

What a special purchase for your daughter’s 6th birthday too, we hope she absolutely loves them!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery
Good communication when I needed to swap a size and return something
Best price

April 27, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Really appreciate your feedback Sharon, thank you! We’re so pleased to hear you had very fast delivery, good communication when sorting your size swap and return, and that you found the price the best as well.

If you ever need anything again, we’re always here to help!

Best wishes
The Childsplay Clothing team

Rated 1 out of 5 stars

i wasnt told i have to pay for returns…

i wasnt told i have to pay for returns and now when i want to return i have to pay.

April 30, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thanks for taking the time to leave your feedback, Shevi. We’re really sorry to hear of your disappointment and completely understand your frustration regarding return costs.

As an international retailer, return charges can unfortunately vary depending on the destination country and courier rates. We are constantly reviewing these charges to remain as competitive as possible, however with ever-rising fuel and shipping costs, we’re unfortunately unable to subsidise all return fees. Based on your order details, we can see there were several return options available starting from £3.99.

We also understand the importance of transparency, which is why all return costs are outlined within our Help Centre prior to purchase.

We’re genuinely sorry that this impacted your experience with us and really do appreciate you taking the time to share your feedback. If there’s anything further our team can assist with, please do feel free to get in touch directly.

Best wishes
The Childsplay Clothing Team

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