Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.
Written by the company

The World's Favourite Online Kids Designer Store

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m so happy with the service and the delivery was very fast. I have also found the best discount for my daughter’s dress!

Reply from Childsplay Clothing
Always fantastic clothes/shoes and fast delivery

Reply from Childsplay Clothing
Brought items through Rackhams and they sent me men's sizes instead of Boys. It was a nightmare to return them. They tried to argue that XL men's meant 14-16 boys even though the label said mens. It was huge and down to my son's knees. Just a hassle, photos and several emails. No apology for sending me the wrong stuff no offer to send the correct items. Poor service - trying to get out of refund by arguing.
...As of reply. Pics were submitted as usual but despite these my claim was initially rejected with childsplay insisting that the right sizes were sent it took a further 4 emails and re uploading images to get anywhere. As if they were trying to find any reason not send return label. When it's a hassle to return items it just puts you off placing an order.
You don't even get an apology for them sending the wrong items and wasting your time. Let alone the offer of an exchange.
Customer service sure has changed.

Reply from Childsplay Clothing

Reply from Childsplay Clothing
Prompt and efficient service in supplying an item in a very short time frame and sending it to the specified address. The item was well packed in an attractive box which was ideal for a birthday present. Thanks.

Reply from Childsplay Clothing
Easy to order. Came in a few days. Christmas gift for putting away for my granddaughter. She is going to love it.

Reply from Childsplay Clothing
spoke the person who was in the shop a few times and he was very helpful- just what you need when the postman blunders

Reply from Childsplay Clothing

Reply from Childsplay Clothing
I’ve ordered from this website a few times now and they never disappoint. Amazing products, great packaging and fast delivery. Thank you!

Reply from Childsplay Clothing
Loved the packaging everything fit well looks just like the picture

Reply from Childsplay Clothing
Fast and efficient with good price. Their own branded packaging was superb.
I did not like their choice of delivery company but that’s because of local issues so check that

Reply from Childsplay Clothing

Reply from Childsplay Clothing
I love the items they sell for babies and children! The customer service is phenomenal, too!

Reply from Childsplay Clothing
My favourite go to designer branded website. For all 3 of my children. For over a decade now.
They’re packing is elegantly beautiful.

Reply from Childsplay Clothing
Great service and communication. My item came in a lovely boutique like box.
Clothing purchased was value for money and arrived well package.

Reply from Childsplay Clothing

Reply from Childsplay Clothing

Reply from Childsplay Clothing
Excellent service arrived in a beautiful presentation box

Reply from Childsplay Clothing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.