Childsplay Clothing Reviews 

10,457
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 889 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping times and the beautifully designed packaging that always makes items feel special and gift-ready for birthdays and special occasions. Consumers also truly appreciate the excellent product quality, the helpful staff assistance, and the incredibly easy, straightforward online ordering process. Though some reviewers were not happy with sizing inconsistencies, occasional difficulties with returns, or receiving incorrect items that did not match expectations. A few other people also felt that international deliveries occasionally took much longer than expected due to unexpected shipping delays and transit issues.

What people talk about most

Product

People report positive experiences with product quality, praising the excellent materials, authentic items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast and prompt... See more

Quality

Consumers find quality to be positive, consistently praising the excellent condition of the items and the... See more

Order

Customers had positive experiences with order, highlighting the smooth ordering process, fast delivery times,... See more

Service

Customers consistently note positive experiences with service, highlighting prompt shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more

Company replied

Rated 5 out of 5 stars

Ordered some 2 Nike sets for my nephews, quality was good and price was fantastic. The size didn’t fit on one , so i returned this back and it got lost in transit. I contacted Childsplay the customer... See more

Company replied

Rated 5 out of 5 stars

This website sells versions of children’s clothing from high end designers that I’m unable to get in the US. I was able to purchase colors that I know are unique to the UK for my toddler and they were... See more

Company replied

Rated 5 out of 5 stars

This is my second time purchasing clothing for my son and I love the pricing, quality and consistency of the service provided. The clothing is always packaged so nicely and the shipping is lightening... See more

Company replied


Company details

  1. Children's Clothing Store
  2. Baby Store

Written by the company

Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.

About Childsplay Clothing

Written by the company

Our Guarantee

The World's Favourite Online Kids Designer Store

The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including: Europe (Spain, France, Italy, Germany, Holland) Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan) Asia (Japan, China, India, Korea) African Nations (South Africa, Egypt, Algeria) North America (USA, Canada) South America (Brazil, Argentina, Uruguay) Australian Nations (Australia, New Zealand) Russian Federation (Russia, Ukraine, Lithuania)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(10,457)

873 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and choice of products

Great service and choice of products. Items were delivered on time and carefully packaged in a lovely box.

June 2, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Alex!

We’re really pleased to hear you were happy with our service and product selection, and that your order arrived on time and beautifully packaged.

We truly appreciate your support and hope to see you again at Childsplay Clothing soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Black crocs

Good service and price

June 5, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your kind feedback Caroline!

We’re really pleased to hear you were happy with both our service and pricing. Your support means a lot to us, and we hope to see you again at Childsplay Clothing soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Every piece I received was authentic…

Every piece I received was authentic and exactly as described. The delivery was prompt and arriving well within the estimated timeframe. Overall I recommend Child play for anyone looking for quality children’s clothing.

June 1, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to leave such wonderful feedback Maria!

We're delighted to hear that you were happy with the authenticity and quality of your items, and that your order arrived promptly within the expected timeframe. Providing genuine designer childrenswear alongside excellent service is something we take great pride in, so it's fantastic to know we delivered on both.

Thank you again for your recommendation – it truly means a lot to us. We look forward to welcoming you back to Childsplay Clothing again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great service

Very easy ordering arrived in a day from ordering came beautifully presented very happy 😊

June 3, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Lynda! We're delighted to hear that you found the ordering process easy and that your order arrived so quickly.

It's wonderful to know you were happy with how beautifully it was presented too.

We really appreciate your kind words and hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Fast delivery

Fast delivery and the package of your order is very good

June 5, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your kind review Damilola! We're really pleased to hear that you were happy with the fast delivery and the packaging of your order.

We truly appreciate your support and hope to see you shopping with us again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

100% recommend

Beautifully packaged and arrived in good time. Can’t thank you enough🤗

June 2, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Mrs Adcock! We're delighted to hear that your order arrived beautifully packaged and in good time.

It means a lot to know you had such a positive experience. We really appreciate your kind words and support, and we hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

The clothing is always good quality and…

The clothing is always good quality and it arrives the nxt day.

I Love this shop

June 4, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review! We're delighted to hear you're happy with the quality of our clothing and the next-day delivery service.

It means a lot to know you love shopping with us, and we really appreciate your support.

We look forward to seeing you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Absolutely fabulous as usual from…

Absolutely fabulous as usual from ordering to delivery to beautiful quality item - Perfect in every way - Thankyou !!

June 1, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Trudy! We're absolutely delighted to hear that everything was perfect, from the ordering process and delivery right through to the quality of your item.

Your kind words mean so much to our team, and we're grateful for your continued support. We hope to welcome you back again soon for another fabulous shopping experience!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great products

Great products

August 28, 2025
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your review Shirin! We're so pleased to hear that you're happy with our products.

We truly appreciate your support and hope to see you shopping with us again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

A beautiful dress!

A beautiful dress!

June 2, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Yasmina! We're delighted to hear that you love the dress. We hope it brings lots of joy and becomes a favourite in your wardrobe.

Thank you for shopping with us, and we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Beautiful presentation box with my…

Beautiful presentation box with my order. Made the item (Jelly cat) look even more lavish that it is!!

June 2, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Nicola! We're delighted to hear that you loved the presentation box.

We believe every order should feel special from the moment it arrives, so it's fantastic to know it made your Jellycat feel even more luxurious.

We really appreciate your feedback and hope you enjoy your new Jellycat!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Always love buying from here

Always love buying from here, great delivery service and quality always excellent

May 29, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Stephanie! We're delighted to hear that you always enjoy shopping with us. It's fantastic to know that both our delivery service and product quality continue to meet your expectations.

We truly appreciate your continued support and look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 1 out of 5 stars

Crap wrapping

June 2, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to leave your valued feedback Sonam. We're sorry to hear that the packaging your order was received in did not meet your expectations.

Upon further investigation, we can see that your order was dispatched in our signature white gift box, which was then packaged inside one of our outer mailing bags for protection during transit. We often receive positive feedback regarding our packaging, so we're disappointed to hear that it did not provide the experience you were expecting.

We also cannot see any previous communication regarding damage to the parcel, and the proof of delivery does not indicate any issues. However, if your parcel did arrive damaged, please accept our sincerest apologies.

Our Customer Care team is always on hand to help, so please don't hesitate to get in touch if there's anything at all we can do to assist further.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent

Excellent
Easy and found what I was looking for

June 1, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your great review Fabiola! We're delighted to hear that you found exactly what you were looking for and that your shopping experience was easy and enjoyable.

We always strive to make finding the perfect items as simple as possible, so it's wonderful to know we achieved that for you.

Thank you for choosing Childsplay Clothing, and we hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 4 out of 5 stars

Quick delivery

Quick delivery

May 28, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your review Saaima! We're delighted to hear that your order arrived quickly. We know how important fast delivery is, so it's great to know we met your expectations.

Thank you for choosing Childsplay Clothing, and we look forward to seeing you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

I am extremely satisfied with a…

I am extremely satisfied with my dress purchase for my daughter’s graduation ceremony! The dress was in excellent condition and I loved how fast I received the shipment! I will continue to purchase from child’s play clothing in the UK. I huge thank you to all the staff for processing my order from Canada very quickly!

May 31, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Renee! We're absolutely delighted to hear that the dress was perfect for your daughter's graduation ceremony and that it arrived with you so quickly.

It's fantastic to know that you were pleased with the condition of the dress and the speed of our international shipping to Canada. Your kind words mean a great deal to our team, who work hard to ensure every order is processed and dispatched as quickly as possible.

We truly appreciate your support and are honoured that you've chosen Childsplay Clothing for such a special occasion. Thank you again for shopping with us, and we really hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

There was a delay in my delivery due to…

Update!
I would like to say thank you for reviewing my order. It was unfortunate the delivery was not handled with due care, and understand this was out of the ordinary. Greatly appreciate your good will gesture and look forward to ordering from you again.

There was a delay in my delivery due to unknown reasons, and when I received my delivery the box was all torn luckily no item was missing however I was really scared of missing items.

May 26, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for taking the time to share your feedback Imrana. We're very sorry to hear about the delay to your delivery and the condition in which your parcel arrived. We completely understand how concerning it must have been to receive a damaged box and worry that items may have been missing.

Upon investigating, it seems that there were unfortunately, there were some isolated delays within DPD's network at the time, and we're truly sorry that your order was affected. While we're pleased that all items arrived safely, this is certainly not the level of service we would ever hope for you to receive.

We can see that your order has since been returned and refunded in full, and as a gesture of goodwill, we have also refunded your delivery costs. We hope this goes some way towards acknowledging the inconvenience caused.

For any future orders, please do not hesitate to get in touch with our Customer Care team. We're always here to help and would be more than happy to investigate any concerns for you as quickly as possible.

Thank you again for your feedback, and we're very sorry that this experience did not meet the high standards we strive to deliver. Should you need anything further, please know we're here to help.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent prices and quick delivery and…

Excellent prices and quick delivery and excellent packaging

May 29, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your fantastic review Claire! We're delighted to hear that you were pleased with our prices, quick delivery, and packaging. We work hard to provide great value and a premium shopping experience, so it's wonderful to know we got it right.

Thank you for choosing Childsplay Clothing, and we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Ordered some 2 Nike sets for my…

Ordered some 2 Nike sets for my nephews, quality was good and price was fantastic. The size didn’t fit on one , so i returned this back and it got lost in transit. I contacted Childsplay the customer service was fast, efficient and fantastic. After taking some details and verifying a refund was issued. There’s so many companies who make the process long but childsplay handled it unbelievably well. Overall a great experience

March 12, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to share your experience Naman. We're delighted to hear that you were pleased with both the quality and value of the Nike sets for your nephews.

We're sorry to hear that your return was lost in transit, but we're pleased our Customer Care team was able to assist quickly and efficiently to get the matter resolved for you. We understand how frustrating situations like this can be, so it's wonderful to know that our team made the process as smooth and straightforward as possible.

Your kind words mean a great deal to us, and we're thrilled that despite the issue, your overall experience was a positive one. Thank you for choosing Childsplay Clothing, and we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great experience

Great experience, excellent item and also delivery was very fast, considering I ordered just before bank holiday. Grateful and would order again.

May 22, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your wonderful review Olesia! We're delighted to hear that you had a great experience with us and that you were pleased with your item. It's also fantastic to know your order arrived so quickly, especially over the bank holiday period.

We truly appreciate your kind words and your support, and we look forward to welcoming you back to Childsplay Clothing again soon!

Best wishes
The Childsplay Clothing team

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