After a long wait for the delivery, my order finally arrived today. The products look great quality and very pleased with them. The customer service team did manage expectations well but I would have... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tapis Eco-Latex 100% pure Latex et Chanvre : aussi beaux que parfaits pour mes cours de Yin yoga
It's always fast and the materials they made their products with are high quality. I use them in my shala and they are working very well.
I ordered 12 prune coloured yoga mats non-toxic, and I love them! They are good quality, vibrant colour and a good thickness. I highly recommend them!
Company details
Written by the company
Chin Mudra est une société spécialisée dans la création et la vente en ligne de Tapis, d'accessoires et d'équipements pour le Yoga. Notre équipe est formée par des professeurs, ce qui nous a permis de développer une gamme de produits de haute qualité adaptée à la pratique et que nous améliorons d'année en année grâce à vos conseils. Pour une question d'éthique et dans la mesure du possible nous faisons en sorte de vous proposer des produits issus de l'agriculture biologique.
Written by the company
Contact info
554 rue des 3 Tilleuls, 77000, Vaux le Penil, France
- 01 64 79 99 58
- contact@chin-mudra.com
- chin-mudra.yoga
4.8
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bon service client
August 27, 2023
Conforme à la description
August 16, 2023
Transaction facile
August 5, 2023
Tres bon tapis
July 14, 2023
Lack of Information
The site uses European sizing but 42 and 44 are pretty meaningless these days. What is needed is a chart in centimetres and inches. Trying to return items is difficult. You have to e-mail the firm to find out how to do it. It looks like the system is designed to put people off returns. Postage is very expensive too.
29/06/23
Please note I did mention CENTIMETRES in my initial comments as I do understand this is the system used in France. I have contacted your customer support and I'am waiting for a response. Perhaps you could chase this for me?
June 14, 2023
Reply from Chin Mudra
Thank you for your feedback. I invite you to contact our customer service to return your t-shirt at our expense. We use the european sizing system, it is clearly indicated on the site that XL corresponds to a 44. In France the INCHS system is not used for products distributed in France. Thank you for your understanding.
Excellent tapis pour yoga 🧘♀️ 👍
April 17, 2023
Merci infiniment
March 30, 2023
Parfait !!!!
March 21, 2023
Excellent service client
March 11, 2023
Impeccable super parfait
March 18, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.