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Rated 5 out of 5 stars

I am so happy with my requested electronic sparepart.satisfied well.thank you very much for your best service.

Rated 2 out of 5 stars

The currier service they use is completely unprofessional. The product kills the signals received by the antennae. Antennae along woks thousand times better. The booster is not powered as usual.... See more

Rated 4 out of 5 stars

Product was shipped quickly and once it was delivered it turned up to be working as expected. In this sense the experience was great. However the courier used is horrible. They were rude, unrespon... See more

Rated 5 out of 5 stars

Although there was a delay due to local holidays.. after calling the office staff sanjeewa of jinadasa was extremely helpful..since i did not get what I ordered. Under sanjeewa's advise & direction th... See more

Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Electronic spare parts store in sri lanka


Contact info

3.9

Great

TrustScore 4 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor Coordination and delayed delivery

I am writing to express my disappointment regarding the poor service I experienced with my recent order (Order No. 38983) placed through China Hub.lk on 4th September 2025.

Although I received a confirmation email stating that the order was processed, no tracking details were provided. When I called on 8th September to check the status, I was informed that the order had not yet been dispatched but would be delivered the following day.

Your website clearly states delivery within 5 days, which is why I chose your service. Since I had originally mentioned Matale as the delivery address but would not be available there due to the delay, I provided the updated Colombo 12 address via WhatsApp as requested by your staff.

Despite this, I later received an email stating that the parcel was handed over to the delivery team only 4 days after the order, and on 9th September I was contacted by your Panadura outlet, asking about delivery in Panadura – a location I never provided as my address. This created further confusion and unnecessary delay.

To make matters worse, each time I followed up, I was told the delivery would be “the next day,” yet the service kept getting dragged on without resolution. This experience has been extremely frustrating and unprofessional.

For comparison, I placed another order with TSK e-Mart on 4th September, and that parcel was delivered promptly by TransEx on 5th September, despite being a higher-value cash-on-delivery order. This shows that reliable service is possible, but unfortunately not reflected in my experience with your company.

I kindly request you to:

Provide me with a clear and accurate update on the delivery status of my order.

Ensure your service commitments (such as “delivery within 5 days”) are met in future.

Improve communication and tracking transparency to avoid misleading customers.

I hope this matter will be taken seriously and corrective actions implemented to prevent such inconveniences for other customers.

September 8, 2025
Rated 5 out of 5 stars

Although there was a delay due to local…

Although there was a delay due to local holidays.. after calling the office staff sanjeewa of jinadasa was extremely helpful..since i did not get what I ordered. Under sanjeewa's advise & direction the motor was fixed successfully & fully functioning...thank you for the advise & support extended..

May 15, 2025
Rated 4 out of 5 stars

Product Great! Delivery experience bad.

Product was shipped quickly and once it was delivered it turned up to be working as expected. In this sense the experience was great.

However the courier used is horrible. They were rude, unresponsive and had to make more than 20 calls over 4 days to get the product delivered to the right place at the right time.

April 30, 2025
Rated 1 out of 5 stars

Iam order ,STR W6654

Iam order ,STR W6654, site displayed original one, but coming chaep normal ic, it is not working,, 😮‍💨😮‍💨😮‍💨

April 3, 2025
Rated 5 out of 5 stars

Genuine commitment

This is my second order genuine and quality product as same as earlier. Appreciated herewith superb past delivery and safety packing along with their continues commitment for customer satisfaction. Highly recommend seller.

March 5, 2025

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