Chitramtv.uk.com Reviews 

691
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I wanted to give zero stars but no option. I very rarely post reviews but had to do this because of the poor customer service from Chitram TV . You go to their website and when you click on subscripti... See more

Rated 5 out of 5 stars

Excellent TV channel network provider, I am using Chitram since 2018 in UK. Good quality HD channels and Movies. Auto recorder for all programs. Please remove "Shakshi" channel from Telugu news channe... See more

Rated 5 out of 5 stars

We have been using Chitram Tv for past 2 years now . Many regional channels to watch and lots of new movies . Can watch recorded programmes for 2 weeks. Big bonus is sports channels where we watched I... See more

Rated 1 out of 5 stars

If anything i would rate them negative. Contacted them to find out information and the customer service was asking for contact details along with address proof. When questioned why they need address... See more

Company details

  1. Media Company

Written by the company

Chitram TV is UK’s leading Indian TV Entertainment Company which provides unlimited live Indian TV channels In HD qulaity. we connect more than 80k indian customers in uk. our innovative Chitram TV Set top boxes packed with great features and high performance which offers you the best indian entertainment experience. to buy chitram tv set top box or the renewals with better discounts, visit our website www.chitramtv.uk.com.


Contact info

2.2

Poor

TrustScore 2 out of 5

691 reviews

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2.2

All reviews

(691)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Faulty boxes and no refund. Not recommended to purchase

I had a very bad experience with Chitram tv. I will not recommend this to anyone as I had placed my order on 31st May and they send the box and after 3 weeks. The TV box was faulty as confirmed by the their own IT team. I had sent the box back to the sales team after informing them of the issue. Later they have sent another tv box after 3 weeks in early July 2023. I have tested the box and it was not working again. Upon the team’s advice I checked the box in my friend’s tv in my building and it was again not working so it was not an issue with my TV but with the box. I had brought this issue to Chitram tv’s sales team and requested them for a refund as I do not want further hassles. However the team informed me to send the box again and they will send another box. I had told them the previous instance to check and send the new box which they have not done and now they want me to send it back. Further they mentioned that they cannot give a refund. This is a bad customer service and experience and I will not recommend anyone to purchase from them

July 24, 2023
Unprompted review
Rated 1 out of 5 stars

Technical team is a disaster combined with the Chitram box, both doesn’t work properly…

I rarely watch TV programs and whenever I wanted to Watch something there’s a problem with the channel, just to quote you some examples - when there was IPL finals there’s some issues and today I wanted to watch yesterday’s super singer it’s not playing up. To add fuel to the fire the technical support is one of the worst I have spoken to in my life. They are being so rude and it the guy talking to me like they were providing me the subscriptions for free. I didn’t ask them for any benefits I was asking them to provide the service which I have paid for. This will be my last year subscription with them and I definitely won’t let anyone buy this useless product.

Please note : there will be channels playing and not every channels have the problem, but you can’t watch what they play and everyone have their own priorities in watching.

June 26, 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience and I won't recommend this to anyone

I really wanted to mark a -1 star and I am sad that is not an option here on Trustpilot. I bought a ChitramTV box and it often gets hung and didn't work as expected. I contacted their support team many times and every time they recommend some settings and it works for another 30 minutes. I have 350 Mbps broadband connection at home and I tried both Ethernet and Wifi connections and it's the same. On the same TV, I have Google Chromecast which works without any buffering. Nowadays, the WhatsApp sales team stopped replying to me whereas earlier they told me, they will have to check with the management team for a replacement. So overall service is bad and I don't recommend it for anyone planning to buy it.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great service with loads of channel

Great service with loads of channel to watch. Stable connections and good content. Recommended to anyone for viewing Asian and Indian channels/content.
Excellent selection of latest movies, serials, OTT content and other media/entertainment, sports etc. to watch out.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Chitram TV

Hi
My experience with Chitram is amazing. I have decided to purchase another subscription because of their nice service and they're amazing selection of entertainment.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Music and News from India!

I have been using Chitram TV for the past 2 years, and it is a great way to stay in touch with news and other programs from back home.

Initially having brought this for elders who were visiting, we use this now to watch TV programs that are otherwise unavailable for viewing here.

Can only speak for Tamil, Malayalam, Kannada and Hindi channels! I have not used other channels offered.

Recommend this for anyone from the S.Asian sub-continent.

May 27, 2023
Unprompted review

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