Chloé-Dubois Reviews 87

Do not buy!!! This company is a bunch of BS!!! I don’t believe a single 5 star review is from a real person either! I spent $70 on a pair of non slip work shoes, never arrived. What a scam!

This company is actually in China. Worst experience ever! I ordered a classic dress for $100 and received a bad joke; inferior material , Looks like a child made it absolutely nothing like the photo. The image depicted a tailored classy dress well made, and what I got was the absolute opposite. I asked for a refund they told me they could give me 10% $9.95 back!!!! I each time I corresponded with them not agreeing to this. They went up another 10% they were not willing to refund my full purchase price or get the item returned in the end, I settled for half of my money back and then they said yes. This company has no integrity and no quality workmanship. I do not recommend this company. I would never purchase from it again. And I suggest you don’t as well. I would’ve left no stars if I could have.

Really love browsing this site tons of variety for both men and women. The sale prices are a steal. Delivery tracking is a nice touch too.

I surprised my cousin with the sweater dress, and she loved its softness and elegant style. They truly offer thoughtful gifting options with beautiful presentation and charm.

The jumper I received is OK, not great, but no labels indicating material, size, or brand. The website is misleading. The product is not as good as in the pictures. You think you are buying a high-class product, but it is a middle of the road chinese knock-off of a brand product. They tease you with the 50% sale, but you are getting something that is barely worth the sale price.

This company is awful to work with! I did not get what I ordered and they refuse to give me a refund after 6 weeks. All they do is email you!!!!!!!

As everyone said it’s a cheap company in china pretending to be European.

Must be illegal to only return items to china.

Very disappointing.

Purchased a dressing gown from the website that stated it was,

"Luxurious Deep-Pile Fabric: Made from an incredibly soft, dense textile that feels gentle on the skin and provides exceptional heat insulation."

The image on the website looks great.

We received it and were extremely disappointed in the thickness of the material as it is lightweight and we have t-shirts that are made of thicker material. There are also no loops for the belt to go through as is shown on their photo.

We wrote to chloe-dubois expressing our disappointment who offered a refund if we returned it to China (about £20 postage for a £40 item) and not to the Netherlands where the web site company is.

After 5 offers from them ,
1st - 10% Refund and Keep the Product or 50% Store Credit.
2nd -20% Refund or 75% Store Credit
3rd - 30% refund and Keep the Product or 100% store credit.
4th - 40% Refund.
5th - 50% Refund.

Total false advertising and we are out of pocket for a very poor quality item 😡

I bought walking sports shoes and I am very satisfied and service and it’s amazing that they were able to deliver it to me on time as well as the return process and they are very flexible and responsive and I will definitely be happy to purchase again and I will recommend to anyone that needs to buy there products.

Thank you!

10%offered instead of returning items. Items must be returned to company in China at buyers expense and within 30 days. Items look nothing like pictures and are poorly constructed. DO NOT Buy from this company. The reply you offered is empty rhetoric. You have committed a fraud. You aren’t willing to fix anything. Again, Buying public, DO NOT BUY from this company.

DO NOT BUY ANYTHING FROM THIS COMPANY. It presents itself as a Dutch based store with quality items, but the truth is it ships out cheap crap from China and then refuses to be responsible for any costs to return it. Avoid!!!!

Ordered a winter coat in a size small and received a medium. Have emailed them several times with no response! Do not order anything for this site/company!

I emailed them again, we will see if they respond.....

I ordered the touchscreen gloves, hat & scarf and was impressed by the soft fabric and neat finish. The touchscreen gloves are very soft, and the full set feels warm and elegant.

DO NOT BUY FROM THIS FRAUDULENT COMPANY!!!! The website and its description of the items are completely false and misleading The items I received were not as described, were of cheap quality without even tags to confirm materials and size. One label quite clearly stated MADE IN CHINA. I have started formal reporting proceedings against them for their breaches of consumer law and failure to provide a 100% refund at no extra cost to myself. They also operate under the ELVORIA London company name and website.

Avoid this supplier. The Women's Orthopedic Ankle Boots are poorly made, have a strong plastic odor, and provide no real support or comfort. They do not match the advertised description, and the quality is unacceptable for the price. Customer service refuses a full refund including shipping costs and only offers a percentage credit. Misleading, defective, and untrustworthy—stay away from all their products.

Learned my lesson. Purchased a dress online and what I received was nothing like the dress pictured and very poor quality. Chloe-Dubois knows exactly what they are doing - advertising high and delivering low with a return policy that most likely covers the entire cost of the cheaply made product.
They will sweetly discuss the situation with you via email, but that is just a veil for the scam like business that lurks underneath. I learned my lesson. I will not be shopping here again.

I gifted a cardigan to my sister, and she barely takes it off. The soft knit and flattering cut won her over instantly. It feels thoughtfully made and quickly became a favorite. Highly recommended!

The bedding exceeded my expectations with its soft, skin friendly feel and elegant look. It fits perfectly and adds a refined touch to the room. The overall quality and service made the experience genuinely positive from start to finish.

If I could, I would give this site a negative star. The store said it was in Netherlands. But want me to ship it back to China! Cheap quality puffer jacket, nothing like the photos. Daughter was very disappointed. Never will purchase from here again. As an experienced customer of the internet, I highly advise not to shop from this fraud company. Stay safe guys

ordered a thick scarf for the winter. The material is soft and not itchy, which i like. The color is slightly darker than the picture, but it still looks good. decent quality for the price.