ChoiceCash Reviews 602

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the professionalism and compassion of the staff. Customers found the customer service to be excellent, with agents being helpful, patient, and clear in explaining terms and processes, making the overall experience smooth and straightforward. Many appreciated the quick funding and easy application process, noting that the company came through when financial assistance was urgently needed. However, some customers also noted issues with communication, mentioning that some representatives had difficulty speaking English or were not knowledgeable. A few other people also felt that the interest rates were high, and there were occasional delays in funding despite promises of same-day service.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as extremely nice, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

User experience

Customers had positive experiences with user experience, finding the process very easy, smooth, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with a ChoiceCash. The ChoiceCash loan is made by Capital Community Bank, a Utah Charted bank, located in Provo, Utah, Member FDIC. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Capital Community Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

602 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Everyone that I spoke to was very…

Everyone that I spoke to was very helpful when I got into not understanding parts that was very helpful to me for that and all I can say is I had one issue which I did not understand someone had asked me for my credit card number and then shortly after I had an alert with my bank about the transaction so like I said with other than that, yeah I had did an excellent job with me and all of the people that I spoke to with the exception of the lady that asked me for my bank card number. I do thank you for assisting me on my funds. It really was important and y’all came through on time. I will let other people know about y’all.

January 24, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.

Rated 4 out of 5 stars

Things went pretty well during the loan…

Things went pretty well during the loan process.

January 17, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Perseverance My experience was positive and…

My experience was positive and constructive as their solution enhanced my success with my financial goals. The interest rate is high, similar to credit card companies at this time. There is hope!!

January 23, 2026
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Reply from ChoiceCash

Thanks for the feedback, Betty. We are excited that we were able to assist you in a prompt manner. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

easy and fast would do it again

easy and fast would do it again

January 23, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Good customer service

Good customer service, easy process thus far .

January 18, 2026
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Reply from ChoiceCash

Thank you for the 5 star review! We have worked hard to establish an outstanding reputation for quality service. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Great team

Great team; they made a way when there was no way!

January 17, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Nam is the best

Nam is the best! Very helpful and professional

January 10, 2026
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Reply from ChoiceCash

Thanks much for the review, Kelleen! We’re glad we were able to assist and happy to hear Nam provided you with the 5-star service we strive for. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Positive feedback

Everybody i talked to was a great help and made it a pleasure doing business with you

January 15, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Easy and fast

Easy and fast. Professional polite staff

January 15, 2026
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Reply from ChoiceCash

Thank you for the 5 star review! We are excited that we were able to assist you in a prompt manner. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Took a little time due to issues on my…

Took a little time due to issues on my end, personnel were friendly and informative throughout the loan process.

January 13, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.

Rated 4 out of 5 stars

They where quick to respond very on…

They where quick to respond very on point and answered all my questions even helped me out getting the funds and stayed on the phone and talked everyone through it. Intrest is just high is all that is bad but I really needed the help so I appreciate them.

January 9, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are thrilled that we were able to help with your financial needs. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Every thing was 100% transparent

Every thing was 100% transparent
No lies like other companies

January 8, 2026
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Reply from ChoiceCash

Thanks much for the review, Anthony! We have worked hard to establish an outstanding reputation for quality service. Thanks again for the positive review!

Rated 5 out of 5 stars

great customer service

great customer service, quick turn around time and Ivan was the best. We would use this service again.

January 6, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Great customer service

Great customer service. Easy process.

January 7, 2026
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Reply from ChoiceCash

Thanks Natasha for taking the time to leave a review. We are excited that we were able to assist you in a prompt manner. We look forward to assisting you again in the future.

Rated 5 out of 5 stars
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Isela and Leslie provided you with excellent service! We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Cesar + Customer Service

Cesar, the loan officer, was great! The customer service team were responsive and thorough too.

January 3, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Cesar provided you with the 5-star service we strive for. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Supe Quick Title Loan

My representative was very communicative and the loan process was extremely fast. I will be using this company again in the future.

January 1, 2026
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Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash, Stephanie. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

The process was very easy and they…

The process was very easy and they helped me with every question that I needed asked.

December 28, 2025
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Reply from ChoiceCash

Thanks Amelia for taking the time to leave a review. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Great Experience!

The borrowing process was expedient and easy. Thanks Choice Cash!

December 20, 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Sui Murphy was very instructive and…

Sui Murphy was very instructive and pleasant to deal with, true professional

December 24, 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We’re glad we were able to assist and happy to hear Sui provided you with the 5-star service we strive for. We look forward to being your financial resource again in the future.

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