My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more
Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more
Company replied
I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more
Company replied
Company details
Written by the company
Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with a ChoiceCash. The ChoiceCash loan is made by Capital Community Bank, a Utah Charted bank, located in Provo, Utah, Member FDIC. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Capital Community Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.
Contact info
P.O. Box 8075, 91409, Van Nuys, United States
- 855-422-7402
- Customersupport@800loanmart.com
- choicecash.com
4.6
Excellent
602 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everyone was very informative as well…
Everyone was very informative as well as helpful throughout the entire process
November 18, 2025
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We’re happy to help whenever you need us again!
It was a pretty easy experience.I like…
It was a pretty easy experience.I like the fact that there was no prepayment penalty.Kiara made the process fast and easy ,Thanks again
November 14, 2025
Reply from ChoiceCash
Thanks Char for taking the time to leave a review. We’re glad we were able to assist and happy to hear Kiara provided you with the 5-star service we strive for. We truly appreciate your business and look forward to serving you again.
They made my loan easy to attain
They made my loan easy to attain. The service was quick and easy very good company to do business with.
November 12, 2025
Reply from ChoiceCash
Thank you for providing feedback on your experience with ChoiceCash, Vincent. We are excited that we were able to assist you in a prompt manner. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.
Reply from ChoiceCash
Thanks much for the review, Michelle! We’re happy to hear we were able to help! We truly appreciate your business and look forward to serving you again.
People were very friendly and the…
People were very friendly and the process went very quickly and I appreciate that
November 11, 2025
Reply from ChoiceCash
Thank you for taking the time to share your experience, John. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again for your business.
Quick and easy process
November 11, 2025
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.
Reply from ChoiceCash
Thanks Arthur for taking the time to leave a review. We are excited that we were able to assist you in a prompt manner. We look forward to assisting you again in the future.
They are quick to help and I highly…
They are quick to help and I highly suggest them
November 4, 2025
Reply from ChoiceCash
Thank you for taking the time to share your experience, Sandra. We’re happy to hear that you had a positive experience with us. Thanks again for sharing your feedback.
Kiara and was very helpful
Kiara and was very helpful, fast and friendly service. Very punctual. Answered all my questions
November 4, 2025
Reply from ChoiceCash
Thanks for the feedback, Kimberly. We’re glad we were able to assist and happy to hear Kiara provided you with excellent service! We look forward to being your financial resource again in the future.
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.
Rick was very helpful
Rick was very helpful. He treated me with dignity and respect. The process was fairly easy. Highly recommend.
October 24, 2025
Reply from ChoiceCash
Thanks Jason for taking the time to leave a review. We’re glad we were able to assist and happy to hear Rick provided you with the 5-star service we strive for. Thanks again for the positive review!
Reply from ChoiceCash
Thank you for taking the time to share your feedback regarding your ChoiceCash Loan experience. We are sorry to hear about your concern and understand how important timely access to loan funds is.
To protect your privacy and the confidentiality of your account information, we are limited in what we can discuss publicly. However, please be assured that we have reviewed your situation in detail and have addressed this matter under separate cover directly with you.
If you have any additional questions or need further assistance, our Customer Service Team is available at (888) 700-2239, Monday–Friday 7:00 a.m.–5:00 p.m. PT and Saturday 7:00 a.m.–4:00 p.m. PT. We appreciate the opportunity to assist you with your ChoiceCash Loan, serviced by LoanMart.
Be smart
I noticed a credit inquiry from another company Loan Mart so I called. The guy I spoke with gave me an additional name WTK Connect LLC and no other names d/b/a. He had information about my call, but as I told him it was not it and I searched the name while on the phone w/him it was not even a title co. He was a fast talker "red flag". I knew the co I had called Choice Cash and provided info. I go back other site reviewed the print under "other website name" notice Loan Mart and also just taking time to notice small print. I also recall missed calls from a number and googled it and it was Loan Mart although I knew I had not inquired services. Just a reminder to all doing pre-research is always good.
On the call with Choice Cash I was told the amounts, admin fee, title fee % and term time. In short there was no way in hell I would pay $700 month for 36 months that's $25,200 on a loan under $7k. I declined and hung up.
October 27, 2025
Unprompted review
Reply from ChoiceCash
Thank you for taking the time to share your feedback regarding your ChoiceCash Loan, serviced by LoanMart experience. We are sorry to hear about your concern.
To protect your privacy and the confidentiality of your account information, we are limited in what we can discuss publicly. However, please be assured that we have reviewed your situation in detail and have addressed this matter under separate cover directly with you.
If you have any additional questions or need further assistance, please reach out to our Compliance Department at compliance@loanmart.com. We appreciate the opportunity to assist you with any further questions or concerns you may have.
Look No More!
The consultant that assisted me was very professional and prompt. He made sure I understood the process. I am pleased this company recognizes their customers with good paying habits.
October 29, 2025
Reply from ChoiceCash
Thanks Pat for taking the time to leave a review. We are happy to have been able to assist you with a ChoiceCash loan! We look forward to being your financial resource again in the future.
Reply from ChoiceCash
Thank you for the 5 star review! We are excited that we were able to assist you in a prompt manner. We truly appreciate your business and look forward to serving you again.
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear that you had a positive experience with us. We look forward to being your financial resource again in the future.
Easy and quick
October 24, 2025
Reply from ChoiceCash
Thank you for the 5 star review! We are excited that we were able to assist you in a prompt manner. We’re happy to help whenever you need us again!
The staff was very professional and…
The staff was very professional and understanding- I enjoyed working with them.
October 24, 2025
Reply from ChoiceCash
Thanks Michael for taking the time to leave a review. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.
Courteous and business
October 21, 2025
Reply from ChoiceCash
Thanks much for the 5 star review…We’re delighted to hear about your positive experience with ChoiceCash.
Prompt and professional
October 14, 2025
Reply from ChoiceCash
We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process.Thanks again for sharing your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.