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Choppity is a website which turns long landscape videos like YouTube or podcast videos into short videos for social media using AI.
Portland House, DH1 1TW, Durham, United Kingdom
3.3
16 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I love how intuitive the experience is. I’m not very tech-savvy, but navigating and using Choppity has been effortless. It’s made staying focused easier and genuinely helps me avoid procrastinating.
Reply from Choppity
Thank you Bryan!
Appreciate the feedback and we're happy to hear you're enjoying the product.
Michael
I create long-form YouTube videos and a big part of my workflow is turning those into short clips. Choppity has genuinely made that process faster and easier without taking away creative control. The AI does a great job pulling usable moments, but what I really like is that I can still fine tune pacing, captions, framing, and overall style instead of being locked into whatever it generates.
It’s so intuitive and actually feels built for real creators who care about quality. If you make long-form content and need short clips for tiktok, reels, or shorts, this saves a TON of time. My new favorite tool!! Seriously, if you do social media this is a must have.
Reply from Choppity
Thank you Jaclyn!
It's great to see how much you've enjoyed using Choppity. Keep up the great work with your YouTube channel and IG!
Michael
Choppity makes it insanely easy to turn a long podcast/webinar into a batch of short, platform-ready clips. The auto-captions + smart vertical reframing are great, and I love that you can fine-tune edits by working directly off the transcript. Huge time-saver for TikTok, Reels, and YouTube Shorts.
Reply from Choppity
Thank you Simon! It's been a pleasure helping you get started on Choppity.
We love the marketing and growth work you do with major brands around the world.
We're excited to continue building Choppity to meet your needs.
Michael
Chief Choppity
I've been using Choppity for over 4 months now.
Since the recent acquisition, the new management team and owners have done a great job in turning the product and support around.
Michael has been very proactive in getting back to me regarding my previous issues. They are all sorted now.
The team have also been shipping new updates to the product which I am quite happy about. It's getting faster and they are also giving us the features we've been asking for!
I hope this momentum continues! Happy to be a Choppity user.
Reply from Choppity
Hey Amy, thank you so much for your feedback.
We're so happy to hear our efforts are appreciated.
This is only the beginning!
I’ve been very disappointed with my experience using Choppity. I’ve had a few issues with the software, but despite reaching out to the team around four months ago, I’ve received no response at all. The lack of communication is frustrating, especially when projects sometimes corrupt or generate poorly, forcing me to spend extra credits — and ultimately more money — just to fix the errors. Sadly, it feels like a waste of money, and the lack of support has left me with little confidence in the platform. I love the idea and works well for the most part, but the complete lack of customer service is not acceptable.
Reply from Choppity
Hey there,
I’m really sorry this was your experience.
My name’s Michael — I’m the new founder and owner of Choppity.
In October 2025 (shortly after you shared this), we acquired Choppity. It was only weeks later that we discovered a backlog of support tickets that had unfortunately gone unanswered for a very long time (long before we were in the picture). We weren’t aware this had happened at the time, and I completely understand how frustrating that must have been.
Since taking over, fixing this has been a top priority. We’ve rebuilt our support processes and now ensure every ticket is acknowledged and resolved quickly - typically within a couple of hours.
If you ever decide to give Choppity another try, please know that you’ll have our full attention and if you reach out directly to us via Intercom or our site, I'd be more than happy to organise something special for you... as a welcome back gift ✌️
Thanks for taking the time to share your feedback.
Michael
It's such a shame because this is a fantastic idea - and it is good when it works, which is about 50% of the time. Often the audio and video don't sync properly so the clips are unusable, or it just fails to generate clips at all - but still uses up your 'analysing time'. I've submitted multiple support tickets and have had no replies in over a month. I don't think anyone works there. I wouldn't advise paying for this!
Reply from Choppity
Hey Kat,
I’m really sorry this was your experience.
My name’s Michael - I’m the new founder and owner of Choppity.
In October 2025, we acquired Choppity. It was only weeks later that we discovered a backlog of support tickets that had unfortunately gone unanswered for a very long time (long before we were in the picture). We weren’t aware this had happened at the time, and I completely understand how frustrating that must have been.
Since taking over, fixing this has been a top priority. We’ve rebuilt our support processes and now ensure every ticket is acknowledged and resolved quickly - typically within a couple of hours.
If you ever decide to give Choppity another try, please know that you’ll have our full attention and if you reach out directly to us via Intercom or our site, I'd be more than happy to organise something special for you... as a welcome back gift ✌️
Thanks for taking the time to share your feedback.
Michael
Honestly, what an absolute b*llache. Had the potential to be so good, but the functionality is so unintuitive as to make it unworkable. Makes great videos until the second you need to edit anything, then becomes utterly, utterly rubbish. Full stops as punctuation are generally avoided in short form video (for example), and just trying to edit the text is an utter nightmare. It also will not allow you to upload your own subtitles to fix any issues. It then auto saves all of the errors it has made, with no way to undo them, and so you have to upload the video again, which costs you processing credits, in order to attempt to fix it. An absolute waste of time and money. Genuinely almost crying with frustration just trying to get rid of unnecessary punctuation marks to get a video to look *somewhat* professional - which has now cost me nearly five hours.
Reply from Choppity
Hey Elizabeth,
I’m really sorry this was your experience.
My name’s Michael - I’m the new founder and owner of Choppity.
In October 2025, we acquired Choppity. It was only weeks later that we discovered a backlog of support tickets that had unfortunately gone unanswered for a very long time (long before we were in the picture). We weren’t aware this had happened at the time, and I completely understand how frustrating that must have been.
Since taking over, fixing this has been a top priority. We’ve rebuilt our support processes and now ensure every ticket is acknowledged and resolved quickly - typically within a couple of hours.
If you ever decide to give Choppity another try, please know that you’ll have our full attention and if you reach out directly to us via Intercom or our site, I'd be more than happy to organise something special for you... as a welcome back gift ✌️
Thanks for taking the time to share your feedback.
Michael
I have been trying to reach out to the Choppity team, but there has been zero communication. I have had a few issues with the software.
I reached out to the team around two months ago and received no response. It's quite disappointing, and I can't even access the projects from previously. Sadly, a waste of my money.
Reply from Choppity
Hey Li,
I’m really sorry this was your experience.
My name’s Michael - I’m the new founder and owner of Choppity.
In October 2025, we acquired Choppity. It was only weeks later that we discovered a backlog of support tickets that had unfortunately gone unanswered for a very long time (long before we were in the picture). We weren’t aware this had happened at the time, and I completely understand how frustrating that must have been.
Since taking over, fixing this has been a top priority. We’ve rebuilt our support processes and now ensure every ticket is acknowledged and resolved quickly - typically within a couple of hours.
If you ever decide to give Choppity another try, please know that you’ll have our full attention and if you reach out directly to us via Intercom or our site, I'd be more than happy to organise something special for you... as a welcome back gift ✌️
Thanks for taking the time to share your feedback.
Michael
Zero communication. I needed some help as the seemed to be an issue with the audio being aligned with the captions. Messaged numerous times and haven't heard back in over 8 weeks.
Reply from Choppity
Hey Rich,
I’m really sorry this was your experience.
My name’s Michael - I’m the new founder and owner of Choppity.
In October 2025, we acquired Choppity. It was only weeks later that we discovered a backlog of support tickets that had unfortunately gone unanswered for a very long time (long before we were in the picture). We weren’t aware this had happened at the time, and I completely understand how frustrating that must have been.
Since taking over, fixing this has been a top priority. We’ve rebuilt our support processes and now ensure every ticket is acknowledged and resolved quickly - typically within a couple of hours.
If you ever decide to give Choppity another try, please know that you’ll have our full attention and if you reach out directly to us via Intercom or our site, I'd be more than happy to organise something special for you... as a welcome back gift ✌️
Thanks for taking the time to share your feedback.
Michael
Absolute radio silence. I've had a software issue for over a week and have contacted the support team on multiple occasions and have emailed directly, but still no response. I've annoyingly paid for a subscription, so I will continue my efforts to get a response to either rectify or get a refund. Currently, I'm not hopeful on either. Very disappointed, as it could be a great tool.
Reply from Choppity
Hey Dal,
I’m really sorry this was your experience.
My name’s Michael - I’m the new founder and owner of Choppity.
In October 2025, we acquired Choppity. It was only weeks later that we discovered a backlog of support tickets that had unfortunately gone unanswered for a very long time (long before we were in the picture). We weren’t aware this had happened at the time, and I completely understand how frustrating that must have been.
Since taking over, fixing this has been a top priority. We’ve rebuilt our support processes and now ensure every ticket is acknowledged and resolved quickly - typically within a couple of hours.
If you ever decide to give Choppity another try, please know that you’ll have our full attention and if you reach out directly to us via Intercom or our site, I'd be more than happy to organise something special for you... as a welcome back gift ✌️
Thanks for taking the time to share your feedback.
Michael
I'm absolutely unable to get the software to provide the service demo's on Dragons Den.
The support function does not respond, nor to e-mails, or facebook or any contact.
I have cancelled and will look elsewhere, this looked so promising but did not live up to the promises made.
Reply from Choppity
Hey there,
I’m really sorry this was your experience.
My name’s Michael - I’m the new founder and owner of Choppity.
In October 2025, we acquired Choppity. It was only weeks later that we discovered a backlog of support tickets that had unfortunately gone unanswered for a very long time (long before we were in the picture). We weren’t aware this had happened at the time, and I completely understand how frustrating that must have been.
Since taking over, fixing this has been a top priority. We’ve rebuilt our support processes and now ensure every ticket is acknowledged and resolved quickly - typically within a couple of hours.
If you ever decide to give Choppity another try, please know that you’ll have our full attention and if you reach out directly to us via Intercom or our site, I'd be more than happy to organise something special for you... as a welcome back gift ✌️
Thanks for taking the time to share your feedback.
Michael
I've been trying to contact the customer support team for over 10 days and ...crickets. I've tried email and messaging in the platform multiple times. This is crazy...I've never experienced complete non response from a software team.
Reply from Choppity
Hey Josea,
I’m really sorry this was your experience.
My name’s Michael - I’m the new founder and owner of Choppity.
In October 2025, we acquired Choppity. It was only weeks later that we discovered a backlog of support tickets that had unfortunately gone unanswered for a very long time (long before we were in the picture). We weren’t aware this had happened at the time, and I completely understand how frustrating that must have been.
Since taking over, fixing this has been a top priority. We’ve rebuilt our support processes and now ensure every ticket is acknowledged and resolved quickly - typically within a couple of hours.
If you ever decide to give Choppity another try, please know that you’ll have our full attention and if you reach out directly to us via Intercom or our site, I'd be more than happy to organise something special for you... as a welcome back gift ✌️
Thanks for taking the time to share your feedback.
Michael
Growing a podcast following organically is hard, so gaining traction across socials is your best bet!
Choppity has made life a load easier: easy to use, quality word recognition and subtitle technology, a great team that are on-hand to answer any questions and actively seek feedback to constantly iterate and improve the product! Thanks Team Choppity!
Reply from Choppity
Hey Will, thank you so much for the kind comments :) It means a lot to us.
Choppity is a fantastic editing tool! Even as an experienced video editor, editing together & subtitling short form social clips takes ages!!!! With Choppity I’ve been able to save so much time & still deliver professional looking videos. Would highly recommend it to anyone looking to pick out & subtitle social media videos
Reply from Choppity
Thank you so much Joel! We're so pleased Choppity saves you so much time! <3
Choppity is a amazing platform for re-purposing content and distributing it to different social media platforms. Their features allow for adjusting your content according to the social media platform you are planning on using it for while their caption graphics bring a freshness to your videos, making them more engaging and attention grabbing. It is very user friendly. Above all, the people behind Choppity care. Having talked to one of the co-founders, Aaron, he was quick to explain how to use the platform so that I maximize its usage while he was very keen on hearing my thoughts in order to keep on improving the platform and make the experience for users an even better one.
Reply from Choppity
Thank you so much for your kind review Eleni! We're so pleased you recognise our care <3
After a few small technical issues the team really went above and beyond to help. They were fast and efficient and really made all the difference. I don’t think I have had this type of customer service … maybe ever lol - Thank you and recommend
Reply from Choppity
We're really trying to offer the best customer support possible - so we're so happy about this review!! Thank you for your kind words <3
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