After years of touring internationally and playing everything from large theaters to arenas, I've tried countless profiles and tone packs. ChopTones consistently delivers the most authentic, mix-rea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As someone who is just getting into guitar, they gave me the impression my Amp would be compatible. As someone who is new to playing guitar, and having very limited knowledge on the Hardware/Software... See more
Company replied
Awesome amp captures these Metallica captures were just very accurate and easy to use. Can’t say enough good things about them and the rigs were great just a small input gain adjustment to match my gu... See more
I'm very happy with my first Choptones order for Helix Floor – everything went quite smoothly; you just have to check which patches work well with which IRs. I ordered the Strat Pack 1 and the Rock Pa... See more
4.3
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rocktones 1 for Line6 hd500x
I recently bought the rock 1 patches for hx500. It is clear that these were made with little attention. For example. Double noise gates, too high noise settings, delays that are strongly exaggerated, .... The sound is absolutely not comparable to the promotional film on the website. The settings are not realistic. I had to adjust them myself to be able to use them. I know that settings can differ per guitar and user but these are really unusable. I have my output settings on studio direct and play via frfr speaker. Conclusion, these patches are not worth buying. There are better free settings to be found. I had confidence in shoptones but am very dissatisfied and feel cheated.
January 23, 2025
Unprompted review
Reply from choptones.com
The settings you can find in the presets, are the ones we've used for demonstration. We never postproduce our demos, so what you hear is 100% what you'll get.
Deceiving checkout price
At checkout, the price was displayed with tax which I intended to pay using Paypal credit after 4 months (a minimum of £99). Following confirmation of payment method, the tax suddenly disappeared from the checkout price which brought the amount below the minimum 4 month no interest Paypal credit payment which means that I now need to make the payment by the end of December. I raised a request for cancellation and a refund and was met with a rude response and hardly any explanation as to why this happened. I requested a complaint to be raised and didn't hear back from them. Avoid at all cost! These people know nothing about customer support
November 30, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.