ChordPay Reviews 

310
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Zach Granger was hands down the best person to help guide me through getting my new biz bank account over to Chord after we had fraudulent activity. He was very personal, actually called me and did... See more

Rated 5 out of 5 stars

I needed to change banks for my credit card deposits. Zachary helped me and walked me through the process. He made it quick and easy. I have always had a positive experience when I contact Clover.... See more

Rated 5 out of 5 stars

I was so amazed with the great customer sevice support from Samit Patel, he was very pation, attentive, helpful, and quickly in answering or calling back to my phone calls. Im very pleased woking... See more

Rated 5 out of 5 stars

Chordpay is always very responsive and quick to answer and help us with any questions or changes that we make to the account. We appreciate the fact that there is such great continuity when working w... See more

Company details

  1. Business Services

Written by the company

ChordPay is progressing the consumer merchant payment relationship. Each consumer has their own idea of what makes processing a transaction simple. Some prefer credit card, others apple pay. ChordPay understands that the way a transaction is processed is important to the sale of an item. Merchants need to accept all types of payments requested and desired by their customers. In order to acquire and maintain their customer base. Which is why ChordPay is committed to staying on the forefront of payment technology.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

310 reviews

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4.6

All reviews

(310)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Changing Bank Information

I needed to change my bank account information with ChordPay. They were able to explain everything to me and we were able to get everything done in no time! Easy and simple. It was a very pleasant experience.

March 13, 2022
Unprompted review
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Reply from ChordPay

We are happy to help! Please feel free to reach out any time, we are here to help your business.

Rated 5 out of 5 stars

Awesome Experience

Our experience with Brilliant POS was nothing short of Amazing. Matt Lupella is out Product Advisor and his attentiveness to our business needs always exceeds our expectations. He is very knowledgeable and he hears what you need. He gives you options and doesn’t try to sell you on something you do not need! Brilliant Matt is definitely a 💎. We love the options that comes with our flex go. We are still learning and Matt is always just a text/ phone call away. I would definitely recommend Brilliant to any small business owner. 10/10

March 13, 2022
Unprompted review
ChordPay logo

Reply from ChordPay

Great to hear you had a positive experience. Thank you for sharing!

Rated 5 out of 5 stars

Chord has been so easy to work with

Chord has been so easy to work with! Responses are quick and the team is very helpful. Thank you.

March 11, 2022
Unprompted review
ChordPay logo

Reply from ChordPay

Great to hear you had timely service. Let us know if we can help with anything!

Rated 5 out of 5 stars

They were great as if I needed anything…

They were great as if I needed anything they were very quick to respond and help me out. Definitely would recommend their system to anyone that is in need of one.

March 4, 2022
Unprompted review
ChordPay logo

Reply from ChordPay

Glad we were able to help your business. Thanks so much!

Rated 5 out of 5 stars

Chord Pay is Great

Chord pay is great, easy to use, communicates frequently, and has been an asset to me.

February 25, 2022
Unprompted review
ChordPay logo

Reply from ChordPay

I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Rated 5 out of 5 stars

Streamlined Partnership

The implementation of our new system was so easy! The team answered all of my questions and I was not having to stress about anything falling through the cracks.

February 9, 2022
Unprompted review
ChordPay logo

Reply from ChordPay

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

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