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2.6
4 reviews
No history of asking for reviews
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Ho ordinato un alberello, è arrivato troppo tardi e non serviva più. Ho attivato la richiesta di reso seguendo le indicazioni, sia tramite form che via mail più volte... NESSUNA RISPOSTA, MAI! E ovviamente niente rimborso. Non ho mai potuto fare il reso. PESSIMO
Servizio clienti pessimo o inesistente. Mi hanno risposto solo fino a quando non era il momento concreto di fare il reso... Quando avevo ricevuto l'articolo ed ero pronta a renderlo senza nemmeno averlo aperto, non ho mai più ricevuto risposta su dove poter rispedire l'articolo (tra l'altro proveniente dalla Cina).
Inoltre lo stesso identico tipo di articolo (albero di natale) si può trovare a prezzi molto più convenienti e concorrenziali... Insomma, nel complesso una fregatura!!
ho tentato di fare il reso in diversi modi ma non mi hanno mai risposto. Ho provato a mandare la mail diverse volte e mai ricevuto una risposta.
Vorrei effettuare reso ma non rispondono alla mail
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