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ChristowReviews 

12,824
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,076 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their sturdiness, vibrant colors, and overall excellent craftsmanship, often at very competitive prices. Many people appreciate the efficient ordering process and the swift, reliable delivery service, with items often arriving promptly and well-packaged. Reviewers are consistently satisfied with their purchases, finding the products to be exactly as desired and offering great value for money. However, some customers also noted issues with product descriptions not being entirely clear, leading to items not meeting specific needs, such as a parasol base not being heavy enough. There were occasional reports of damaged packaging, missing parts, or incorrect colors upon delivery, and a few instances of customer service being slow to resolve these issues.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality, good value, and ease of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality of items such as garden... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and efficient, with many... See more

Price

Users describe positive interactions with price, with many reviewers expressing satisfaction with the quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased 2 peacock light up bird baths and a peacock butler table to which I am over the moon. The quality of glass is thick and not paper thin like other garden furniture. The baths has suckers fo... See more

Company replied

Rated 5 out of 5 stars

I ordered this in desperation during a hot spell, after a very poor experience with a much more expensive product from a different retailer. This is a quarter of the price, and although its a bit smal... See more

Company replied

Rated 5 out of 5 stars

The product arrived efficiently when it said it would and the whole transaction was handled professionally. It’s a nice parasol base but not heavy enough for my parasol and I don’t think that was cle... See more

Company replied

Rated 5 out of 5 stars

Excellent quality side table which looks lovely in my lounge. Price was very competitive. As a non DIY’er, it took me a couple of hours to make but if I can make a table with a drawer, then... See more

Company replied


Company details

  1. Home Goods Store
  2. Furniture Store
  3. Garden Center
  4. Garden Furniture Shop

Written by the company

Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget. We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.

Why Choose Christow?

Written by the company

Affordable Quality
Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget.
UK Based
We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.

Free UK Delivery

No Minimum Purchase

Purchases completed before 2pm will be dispatched the same day.

Contact info

Promotion box for Christow

Up to 60% Off

Every month we release new deals offering you up to 60% Off.

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(12,824)

1,839 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality side table

Excellent quality side table which looks lovely in my lounge. Price was very competitive.

As a non DIY’er, it took me a couple of hours to make but if I can make a table with a drawer, then anyone can!

Delivered promptly by my usual EVRI delivery driver so it arrived safely with no issues.

June 2, 2026
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Reply from Christow

Thank you for your review! We're glad you're happy with the quality and value of the side table, and that it looks great in your lounge. It's great to hear delivery went smoothly too.

Rated 5 out of 5 stars

Small garden shed

Great service great product arrived very quickly with no problems

June 2, 2026
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Reply from Christow

Thank you for your review! We're glad you're happy with the service, product, and quick delivery.

Rated 5 out of 5 stars

Dead easy to order and super fast…

Dead easy to order and super fast delivery. Really pleased with the garden parasol . I'd definitely use this company again.

June 11, 2026
Unprompted review
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Reply from Christow

Thank you for your review! We're glad you're really pleased with your parasol and found the ordering and delivery process so easy and fast. We appreciate your support and look forward to seeing you again.

Rated 5 out of 5 stars

Great service

Great service, and great packaging. Items we have purchased have been just as advertised.

May 25, 2026
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Reply from Christow

Thank you for your review! We're glad you're happy with the service, packaging, and that your items were as described.

Rated 5 out of 5 stars

Lovely parasol

Lovely parasol, arrived quickly, great value

June 1, 2026
Unprompted review
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Reply from Christow

Thank you for your review! We're glad you're happy with the parasol, value, and quick delivery.

Rated 5 out of 5 stars

East to follow instructions and easy assembly.

Very happy with the quality. Assembly instructions were easy to follow and the assembly itself (it required two people) was a doddle.

June 1, 2026
Unprompted review
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Reply from Christow

Thank you for your review! We're glad you're happy with the quality and found the instructions and assembly process easy to follow.

Rated 5 out of 5 stars

Is the item good value?

Easy to order and delivered safely in a box,well made item and easy to assemble,no problems at all.

June 11, 2026
Unprompted review
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Reply from Christow

Thank you for your review! We're glad you found the item easy to order, well made, and simple to assemble, with safe delivery.

Rated 5 out of 5 stars

Cabinets were as we expected for the…

Cabinets were as we expected for the price but look nice and easy to put together. Ideal for the spare room but would be just as useful in a main bedroom.

May 25, 2026
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Reply from Christow

Thank you for your review! We're glad the cabinets met your expectations and that you found them easy to assemble and versatile for your space.

Rated 5 out of 5 stars

Great parasol and base

Excellent prices and quality products. Speedy delivery too

May 25, 2026
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Reply from Christow

Thank you for your review! We're glad you're happy with the parasol, base, and quick delivery.

Rated 5 out of 5 stars

Parasol quality is fantastic and price…

Parasol quality is fantastic and price was excellent.

Delivery service also great and could even pick a day when was convenient for me which was very handy.

Product was shipped out pretty much the same day.

May 25, 2026
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Reply from Christow

Thank you for your review! We're glad you're happy with the parasol quality, price, and convenient delivery service.

Rated 5 out of 5 stars

I ordered a parasol and base

I ordered a parasol and base. The delivery was in 2 parts but very swift and easy. When I put up the parasol for the first time I noticed the rubber seal at the base of the parasol was split. I took photos and emailed customer service. Within a couple of days another parasol was despatched, no fuss no questions just excellent customer service. Thank you

May 25, 2026
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Reply from Christow

Thank you for your review! We're sorry to hear about the issue with the parasol, but we're really pleased our team could resolve it quickly for you. We appreciate your kind words about our customer service.

Rated 5 out of 5 stars

Well made planters go together well and…

Well made planters go together well and look good. Quick delivery, very pleased with the items.

May 31, 2026
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Reply from Christow

Thank you for your review! We're glad you're happy with the planters and that they were quick to deliver and easy to assemble.

Rated 5 out of 5 stars

Great products at great prices

Great products at great prices. Fast and secure on delivery.

May 31, 2026
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Reply from Christow

Thank you for your review! We're glad you're happy with the products, prices, and fast secure delivery.

Rated 5 out of 5 stars

Easy process ordering

Easy process ordering, early delivery and very pleased with the product.

May 25, 2026
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Reply from Christow

Thank you for your review! We're glad you're pleased with the product and found the ordering and delivery process smooth.

Rated 2 out of 5 stars

Beware if you order via Amazon!

We ordered some bedside tables via Amazon. They arrived and one is perfect, but the other had a big chip on the drawer front. I emailed (as per the paperwork inside) a photo of the damaged part and asked for a replacement. Several days later I got a generic email about not passing GDPR checks so I sent over more information incuding the full order invoice. After several more days, I've just had another invoice saying I need to contact them via Amazon, but there's no way to do that within the app. I also tried calling (initiated from the Amazon app) but the guy on the phone laughed and said I should try Amazon on my desktop. Which doesn't work either. Unbelievably frustrating when we're actually really happy with the bedside tables overall, we just needed the damaged part replaced - it should surely have been easy? Really disappointed with how terrible the service has been given the number of good reviews. Amazon have subsequently refunded. Overall...wouldn't recommend!

June 12, 2026
Unprompted review
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Reply from Christow

Good afternoon

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

Excellent product

Excellent product. Lovely colour. Well made. Fantastic price. Ordered four and only two were delivered. Delivery company’s fault not Christows. Customer services excellent and two replacement parasols delivered very quickly.

June 1, 2026
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Reply from Christow

Thank you for your review! We're glad you're happy with the parasols and appreciate your kind words about our customer service. We're also pleased we could resolve the delivery issue quickly for you.

Rated 1 out of 5 stars

Waiting weeks and weeks for refund.

May 24, 2026
Unprompted review
Christow logo

Reply from Christow

Good morning Kenneth

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team


Good afternoon

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

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