Due to circumstances I needed to take the private route for an operation. The medical group offering the treatment provided details of a 2 year interest free payment plan through their partners Chrys... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My transaction with Chrysalis Finance was remarkably straightforward. They were helpful and the contract was very clear, no confusing wording. It was clear from the start how much I would be paying pe... See more
Company replied
I used this company to finance some dental work. Process was very quick and painless (hopefully the dental work will be too). Was straight forward and easy. Would recommend based on this experience... See more
Company replied
I used Chrystal Finance to pay for surgery to my knee. The loan was very quick and easy to apply for online. The company’s communication with me throughout was both efficient and reassuring. The 10... See more
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Company details
Written by the company
Chrysalis Finance are the UK’s largest ethical caring, and responsible lender in healthcare! Need private dental or healthcare treatment? Get the treatment you need, when you need it, with Chrysalis. Our payment options allow you to spread the cost of your treatment, paying in monthly instalments. No waiting list. No lengthy forms. No hassle. We're partnered with over 3,000 clinics. Find a Chrysalis Finance approved clinic by checking the list of partner clinics on our website. We care about you and your treatment. Acceptance is subject to status. Terms and Conditions apply.
Contact info
PO Box 404, Alderley Edge, Cheshire , SK9 0EA, Alderley Edge, United Kingdom
- 0333 32 32 230
- theteam@chrysalisfinance.com
- chrysalisfinance.co.uk
4.9
Excellent
4K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Very straight forward loan application…
Very straight forward loan application and approval.
July 6, 2026
Reply from Chrysalis Finance
Peter, thank you for your kind feedback. We're pleased to hear that your loan application and approval process was straightforward from beginning to end. Thank you for choosing Chrysalis Finance, and we wish you all the best.
Many thanks,
Betty at Chrysalis Finance
Very easy application process
Applying for the loan online was really easy and I knew that the loan was approved within minutes. Chrysalis has kept in contact at each point of the process so I feel reassured that everything is in place.
May 28, 2026
Reply from Chrysalis Finance
Thank you so much for your fantastic review. We're delighted that you found the online application easy and that you received your approval within minutes. It's also wonderful to hear that our updates throughout the process gave you peace of mind. We really appreciate you taking the time to leave us your feedback.
Many thanks,
Betty at Chrysalis Finance
Very simple and speedy process.
July 6, 2026
Reply from Chrysalis Finance
Lorna, thank you for your lovely review. We're so pleased that you found the whole process simple and speedy. We always strive to make arranging finance as easy as possible, and it's wonderful to know that was your experience.
Many thanks,
Betty at Chrysalis Finance
Smooth and efficient process
July 6, 2026
Reply from Chrysalis Finance
Thank you for taking the time to leave us your feedback. We're delighted to hear that you found the process smooth and efficient. We really appreciate your review and hope you have a wonderful day.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Francis, thank you for your wonderful review. We're delighted to hear you had such a positive experience with us. Your kind words mean a great deal to the whole team here at Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
applied for 0%finance through astley…
applied for 0%finance through astley dentist got approval the same day which meant my treatment could start straight away god communication
July 6, 2026
Reply from Chrysalis Finance
Mike, thank you for your lovely review. We're really pleased that your finance was approved so quickly, allowing you to begin your dental treatment without delay. It's also great to hear that our communication kept you informed throughout the process. Thank you for sharing your experience.
Many thanks,
Betty at Chrysalis Finance
Phone etiquette
Very responsive answering the phone with no distorted music in between a recorded message telling you your number 16 in the Que and sitting waiting wasting valuable time in your life that you never get back.
July 6, 2026
Reply from Chrysalis Finance
Andrew, thank you for taking the time to leave us such a fantastic review. We're especially pleased to hear that you were able to speak with our team quickly without long waiting times. We know how valuable your time is, so it's wonderful to know that this made a positive difference to your experience.
Many thanks,
Betty at Chrysalis Finance
Very easy to navigate and apply
Very easy to navigate and apply. Prompt reply and helpful on the phone when contacted to answer any questions.
June 16, 2026
Reply from Chrysalis Finance
Geraldine, thank you for your kind feedback. We're delighted to hear that you found the application easy to complete and that our team was able to answer your questions when you called. Providing clear and helpful support is always important to us. Have a lovely day!
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Christine, thank you for your lovely review. It's wonderful to hear that you found the application simple and straightforward, and that you received your decision so quickly. We really appreciate you choosing Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Roger, thank you so much for your kind words. We're delighted to hear that everything went smoothly from start to finish. We really appreciate your feedback and hope you have a wonderful rest of your week.
Many thanks,
Betty at Chrysalis Finance
Quick, efficient service
Prompt response which enabled me to arrange a prompt operation.
June 22, 2026
Reply from Chrysalis Finance
Jean, thank you for your lovely review. We're pleased that our prompt response helped you arrange your operation quickly. We understand how important timely treatment is, so we're delighted we could support you. Wishing you all the very best.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Nigel, thank you for taking the time to leave us your feedback. We're delighted to hear that your experience was straightforward and stress-free. That's exactly the kind of service we aim to provide every customer. Thank you again for your review.
Many thanks,
Betty at Chrysalis Finance
The service was great from enquiry to…
The service was great from enquiry to conclusion
All staff knew their stuff and was very helpful.
June 29, 2026
Reply from Chrysalis Finance
thank you so much for your lovely feedback! We're delighted to hear that you had such a great experience from your initial enquiry right through to the conclusion of your application. It's wonderful to know our team were helpful and knowledgeable throughout the process. We really appreciate you taking the time to share your experience and hope all goes well with your treatment. Many thanks, Betty at Chrysalis Finance
AS ON A PREVIOUS OCCASION EVERYTHING…
AS ON A PREVIOUS OCCASION EVERYTHING WENT LIKE CLOCKWORK. A SERVICE DELIVERED WITH APLOMB!!!
July 1, 2026
Reply from Chrysalis Finance
William, thank you for your fantastic review! We're so pleased to hear that, once again, everything went like clockwork. Providing a smooth and efficient service every time is exactly what we strive for, so your kind words mean a great deal to us. Thank you for choosing Chrysalis Finance again, and we wish you all the very best. Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your review, Adrian! We're so pleased to hear that your funding transfer for your medical care went smoothly. We aim to make arranging finance as straightforward as possible, so it's great to know we achieved that for you. We appreciate your feedback and hope your treatment goes well. Many thanks, Betty at Chrysalis Finance
It was so easy to arrange finance…
It was so easy to arrange finance online & as I’m not tec savvy it was a relief that it was so easy from start to finish
July 1, 2026
Reply from Chrysalis Finance
Georgina, thank you for taking the time to leave us such lovely feedback! It's fantastic to hear that you found the online application easy to complete, especially as you mentioned you're not particularly tech-savvy. Making the process simple and stress-free for all of our customers is incredibly important to us. We hope everything goes well with your treatment. Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your kind review, Gordon! We're delighted that you found the application simple, the approval quick and our staged payment option helpful. Making healthcare finance accessible and straightforward is what we're here for. Thank you again for your feedback. Many thanks, Betty at Chrysalis Finance
Spinal surgery
Service was extremely quick , clearly explained and all completed with no fuss.
July 1, 2026
Reply from Chrysalis Finance
Alan, thank you for your wonderful review! We're so pleased to hear that you found everything clearly explained and that your application was completed quickly and without any fuss. We hope your spinal surgery goes well and wish you a speedy recovery. Many thanks, Betty at Chrysalis Finance
easy to do the finance agreement.
June 29, 2026
Reply from Chrysalis Finance
Thank you for your review! We're so pleased to hear that you found the finance agreement easy to complete. We always aim to make the process as straightforward as possible so you can focus on what's most important. Thank you for choosing Chrysalis Finance. Many thanks, Betty at Chrysalis Finance
Efficient staff
A real person to talk to with knowledge of product. All made quick & simple. Kept informed.
June 30, 2026
Reply from Chrysalis Finance
Helen, thank you for your lovely feedback! We're delighted to hear that you appreciated speaking with one of our knowledgeable team members and that everything was quick, simple and well communicated throughout. Thank you for choosing Chrysalis Finance, and we wish you all the very best. Many thanks, Betty at Chrysalis Finance
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