Admin for chuchucherry got back to me quickly after I messaged on instagram for help regarding tracking but they were super helpful! I’m happy with the communication and condition it arrived in. I’m h... See more
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Really lovely company, customer service team was amazing when I was asking some questions. Order arrived promptly and got everything I asked for and more! Definitely will be repurchasing from this com... See more
I'm probs gonna review again soon but amazing as always!!! Ordered the no labels X3 set with the preorder cool inclusions, no labels yorts hehe and a bunchhh of ppulbatu keychains, I am in love with t... See more
Company replied
Purchase came well packaged and delivered promptly. Always has BTS latest albums on preorder, so never disappointed. I have always received very good service from this company. Highly Recommend.
Company details
Written by the company
UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans
Contact info
United Kingdom
- chuchucherry0@gmail.com
- chuchucherry.com
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Reliable and great service
Carefully packaged, great communication would definitely buy from them again.

Reply from chuchucherry
Ordered multiple time's and never had…
Ordered multiple time's and never had any issues. Customer service was also good when i had a delay with a package and they gave me a discount for my next order

Reply from chuchucherry
Beomgyu Molang
They had a discount on the txt molangs, so I had to get Beomgyu. I also got a couple of photocards.
They all arrived well packaged, and a day earlier than their dispatch email said.
The plushie was well wrapped in bubble wrap, and the pcs were in a large rigid card sleeve - and taped inside a greetings card for extra protection.
I've ordered from chuchucherry many times and I'll happily continue to do so!
Great store
Amazing packaging as always, everything is in a perfect condition! I always buy my albums from here and it’s always a pleasant experience!!

Reply from chuchucherry
Chikai txt pre order album review
Album was packaged very well and came with a yeonjun lucky draw pc aswell as a yeonjun flyer and an ot5 postcard! I love shopping at chuchucherry and they always package things so well! This is definitely my favourite kpop shop!

Reply from chuchucherry
1000 STARS!!!
absolutely lovely thank you so so so much genuinely came packaged so well and the freebies were such a pleasant surprise .. really made my whole week .. will be the only place i order my albums from from now on

Reply from chuchucherry
Items came in great quality with very…
Items came in great quality with very fast shipping!
Definitely the most reliable place to…
Definitely the most reliable place to buy albums from, they are always delivered in perfect condition as great care is taken to package them, they were also so kind, when sorting out some issues I had made with the shipping address.

Reply from chuchucherry
Everything arrived safely packaged and…
Everything arrived safely packaged and super fast! very happy with my order ☺️☺️☺️☺️

Reply from chuchucherry
everything was perfect !
everything was perfect ! communication, package, etc… i recommend ♡

Reply from chuchucherry
Communication with customers
I received a very nice e-mail from Chuchucherry, when my order was delayed. Your communication with your customers is good and makes all the difference! I received my J-Hope on the Street book, CD etc. last week.
Thank you.

Reply from chuchucherry
Great communication on my pre order…
Great communication on my pre order when it got slightly delayed in customs. Very much appreciated the emails sent to reassure us. Great experience ordering for the first time.

Reply from chuchucherry
fast delivery and everything was well…
fast delivery and everything was well packed!! <3
Always a great experience
Always a great experience. This time there was an issue at customs, but they kept me updated, even offered me a 10% off my next purchase. Just brilliant! 10/10

Reply from chuchucherry
Great
I received my order and I’m BEYOND ecstatic! I got everything plus extras and I’m so happy that I ordered from here. Will order again!

Reply from chuchucherry
soo good !!
website is very clear and easy to use, prices are really good and the service was amazing !! my item was packed well too.. will defo be looking forward to ordering from them again 🥹

Reply from chuchucherry
My favourite kpop shop
My favourite kpop shop !! All Items are always packed very securely and my order arrives very fast 💗

Reply from chuchucherry
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