chuchucherry Reviews 236

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Admin for chuchucherry got back to me quickly after I messaged on instagram for help regarding tracking but they were super helpful! I’m happy with the communication and condition it arrived in. I’m h... See more

Rated 5 out of 5 stars

Really lovely company, customer service team was amazing when I was asking some questions. Order arrived promptly and got everything I asked for and more! Definitely will be repurchasing from this com... See more

Rated 5 out of 5 stars

I'm probs gonna review again soon but amazing as always!!! Ordered the no labels X3 set with the preorder cool inclusions, no labels yorts hehe and a bunchhh of ppulbatu keychains, I am in love with t... See more

Company replied

Rated 5 out of 5 stars

Purchase came well packaged and delivered promptly. Always has BTS latest albums on preorder, so never disappointed. I have always received very good service from this company. Highly Recommend.

Company details

  1. CD Store

Written by the company

UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good packaging, Perfect condition

Came fast, wasn't missing anything, included my preorder/weverse benefits and was packaged nicely. many layers of bubble wrap. Was a bit worried because this album is made of cardboard (I don't know why?) but luckily nothing was bent/damaged.

October 25, 2023
Rated 5 out of 5 stars

Received my goods in perfect condition...

Received my goods in perfect condition and also some small freebees which was cute. Packaging even had a sticker on it that was related to the purchase which was a cute detail. Appreciate the thought they put into it.

October 21, 2023
Rated 4 out of 5 stars

I like Chuchucherry

1) Very helpful and responding to my e-mails and quiries on time;
2) My order was delayed, but not a Chuchucherry fault. Nevertheless, the company was very appologetic and kept in touch with me.
3) The goods were delivered in good condition.

September 24, 2023
chuchucherry logo

Reply from chuchucherry

Thank you so much for your feedback. 🥰 Your response has been very helpful in improving our services for our kpop shop.

Rated 4 out of 5 stars

Will shop again!

Everything arrived perfectly and well protected, very good and legit business

September 24, 2023
chuchucherry logo

Reply from chuchucherry

Thank you so much for leaving a review! If there's anything we could do to improve please let us know 🥺 are you looking to return an item?

Rated 5 out of 5 stars

Really good x

Really good x
Delivery was perfectly on time and packaged really well. The free delivery is AMAZING too.

September 25, 2023
Rated 1 out of 5 stars

i preordered in april and it didn’t…

i preordered in april and it didn’t come until august. In that time i could’ve got it from somewhere else cheaper

August 3, 2023
chuchucherry logo

Reply from chuchucherry

Hi there, We are so so sorry about the delay and we would like to apologise. As kpop stans ourselves we know how frustrating it can be when your album doesn't arrive on time. As a gift we sent out discount codes along with multiple email updates to keep our customers informed. ❤️ Huge apologies!

Rated 5 out of 5 stars

amazing!

perfect packaging, fast shipping time, quality k-pop albums and photocards; absolutely would buy from them again :)

March 27, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look