Chuckling GoatReviews 

8,702
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 460 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, with many noting significant health improvements. The service is frequently described as first-class, with people highlighting the helpfulness and politeness of the staff, and the prompt, efficient responses from customer service. Reviewers also appreciate the excellent delivery service, noting that orders arrive quickly and are handled with care. However, some people were dissatisfied with the taste of certain products, describing it as strong or unpleasant. A few other people also felt that the product advice could be clearer, especially regarding potential strong reactions and appropriate dosages for sensitive individuals. Additionally, some customers experienced issues with courier delivery, where parcels were not received or were mismanaged.

What people talk about most

Product

Customers generally report positive experiences with the products, with many describing them as "miracle... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt and quick delivery,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as "first-class" and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so thankful I came across chuckling goat years ago, the company is always so helpful giving advise when needed any problems or anything you don’t understand and quickly solved with a friendly c... See more

Rated 5 out of 5 stars

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuc... See more

Rated 5 out of 5 stars

An excellent product that I used on a regular basis, and have recently started using again as I found d that my psoriasis was flaring up on a more regular basis. Sure enough after taking Goats Milk... See more

Rated 5 out of 5 stars

I have been using Chuckling Goat for many, many years. Their products are second to none and I always make sure I order a batch of their Original Kefir, specifically after a course of antibiotics or i... See more


Company details

  1. Health Food Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store
  4. Food Manufacturer
  5. Nutritionist
  6. Skin Care Clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(8,702)

431 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Goats r us .

First class product with a lot of great information and advice on the benefits of taking the Kefir.
With excellent communication and delivery service.

May 27, 2026
Rated 5 out of 5 stars

I usually order the Soaps

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuckling Goat) on chat to reply to any questions needed &they're a Fab Team as well:very polite,very helpful &a long etc . I personally would definitely recommend Chuckling Goat to anyone!!!!!

Marisha Bonar

May 5, 2026
Rated 5 out of 5 stars

Genius business

How many other businesses are there where the product and service is faultless combined with literary masterpieces from the owner?
A real gem.

May 26, 2026
Rated 5 out of 5 stars

Excellent Product

An excellent product that I used on a regular basis, and have recently started using again as I found d that my psoriasis was flaring up on a more regular basis. Sure enough after taking Goats Milk Kafir it is once again under control.
Many Thanks

April 30, 2026
Rated 5 out of 5 stars

Thank you Chuckling Goat

I have been buying kefir from CG for the last 5 years and I think it is an excellent product. I also buy the prebiotic and collagen and have tried the lotions and soaps which are also great products.
Customer service is by far the best I have experienced with any company - prompt, friendly, professional and helpful.
The microbiome test is extremely informative and the nutritional support post test results is excellent.
Really a first class company in every way.
Thank you CG

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing results

After trying many many potions , lotions , herbal remedies .. for my psoriasis flare up I bought a sample bottle of kefir and a kefir lotion . I saw a difference in days .. I just wished I’d tried earlier as the guttate psoriasis had covered my lower legs and arms for around 3 months .
The taste is absolutely awful in my opinion, but after trying the semi and regular version i ‘prefer’ the regular. I now have blueberries and strawberries ready to take straight after and that really helps !
I’m currently using the break out kefir lotion .. I’ve also tried the calm down and the soothing . They’re all as good as each other . I use a lot to leave a white layer over my skin , but it does rub in easily too .
Also bought the Complete Prebiotic. . I’m going to keep a healthy gut and hopefully will stop any more flare ups

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Non eco sustainable company sadly- we…

Non eco sustainable company sadly- we live only 2 miles away and they refused to allow us access (somewhere) to pick up products

Insisting that they send products via a delivery company even though we were prepared to collect from them

April 27, 2026
Chuckling Goat logo

Reply from Chuckling Goat

Hi Jill -

Thanks for getting in touch.

We would love to be able to welcome our neighbours onsite to collect their orders. We do offer free tours for WI and Young Farmer groups whenever they request them, donate heavily to Tir Dewi, work closely with Mentera/Farming Connect and are very proud of our connections to the local community.

Unfortunately however, local collection simply is not practical. In terms of administration, all of our orders need to be funnelled through a single packing and shipping process, as we handle hundreds of orders every day.

In order to handle local orders separately, we would have to administratively flag and sift out the (extremely small) number of orders that are local, fulfill them separately, and designate an employee onsite to distribute them, informing the customer about collection details and checking that the right order was being collected by the right person. This process would require a prohibitive amount of admin and effort, compared to the tiny gain it would provide. And the majority of our local customers are quite happy to have their products delivered to their door.

I'm saddened by your review, as we work really hard for our eco credentials. We pay over the odds to work with DPD, who provide carbon neutral delivery, all of our packaging is as eco-responsible as we can make it, we have planted thousands of trees on our site and use solar panels to feed power back into the grid.

We really are doing our best. I'm sorry that's not enough.

Regards,
Shann Jones MBE
Founder/Director Chuckling Goat

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