A prompt and reliable service as always. My order was dispatched the same day and arrived a couple of days later. Securely packaged without excessive packaging. I won't buy my cords from anywhere els... See more
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Review summary
Created with AI, based on recent reviews
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Very pleased with lovely product, gorgeous colours and great quality cord. Will definitely be buying from seller again when need more supplies. Good delivery service too.
Really good customer service. Warned that there would be a delay because of Christmas holidays. Offered a discount because of this and honored it when the code wouldn't work. Yarn came very quickly... See more
Great communication, arrived quick. Beautiful yarn , just what I wanted for my latest project. Will definitely be using chunky cottons again. Thank you!
Company details
Information provided by various external sources
Quality recycled cotton macramé cords made in EU
Contact info
65 Stamford Road, BH6 5DT, Bournemouth, United Kingdom
- 07546163690
- info@chunkycottons.co.uk
- chunkycottons.co.uk
4.9
Excellent
658 reviews
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Replied to 100% of negative reviews
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Fantastic service
Fantastic service. Varonika is very quick to help and reply to messages. My go to for cord every time. Thank you 😃
February 4, 2026
Clear communication and swift delivery…
Clear communication and swift delivery product as described
February 1, 2026
Happy customer
Very good quality and quick delivery . Definitely will order again .
January 28, 2026
Unfortunately in my last order I only…
Unfortunately in my last order I only received half the order. Paid for two balls and only received one.
January 18, 2026
Reply from Chunky Cottons
Hi Becky,
I’m really sorry about this, you’re absolutely right to be disappointed, and I apologise for the mistake with your order.
This was a genuine packing error, and as soon as it was brought to my attention I offered to resolve it straight away with a replacement or refund.
Thank you for your feedback, it helps a small business like mine improve and do better.
Veronika
Very good quality and delivery !
The best quality materials I have purchased 🧶 especially the 9mm braided cord !
Also fast delivery on my previous order 3-4 days time. Thank you Chunky Cottons ♥️
January 11, 2026
Not my first order from this company
Not my first order from this company. They are always quick to post out the parcels and communication is clear with separate invoices sent following your order.
I will use again
January 11, 2026
very fast delivery and the quality of…
very fast delivery and the quality of the yarn is very high
January 8, 2026
Beautiful cords and yarns
Beautiful cords and yarns. Very good quality and range of colours to choose from. Friendly service and fast delivery. Have used many times and would recommend.
January 5, 2026
Really good customer service
Really good customer service. Warned that there would be a delay because of Christmas holidays. Offered a discount because of this and honored it when the code wouldn't work. Yarn came very quickly and packaged well.
December 26, 2025
I needed to add to my order
I needed to add to my order, I still got the discount and I got my delivery charge refunded as the extra items made the total above the threshold for free delivery, the lady was lovely and helpful.
December 12, 2025
Great customer service from Veronica…
Great customer service from Veronika when I had to change my house no on the order. Quick delivery and products perfect! Thank you so much 😊
November 26, 2025
Amazing customer service
Amazing customer service. When my order was delayed due to postage delays, the customer service response was excellent-they went above and beyond to mar sure I received my order.
December 4, 2025
I love the quality of this cord
I love the quality of this cord. I bought it for macrame and it's lovely to work with. It arrived really quickly, too. I will definitely be buying more from this company.
November 30, 2025
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