The seller did apologize for the delay. However if I hadn't written to them about my order no one would have contacted me. The mobile no. Doesn't work sometimes. Please arrange in advance as pick up w... See more
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Firstly thank you once again for refreshing our memories by bringing these overseas. For some products the products were crushed or sticky to the packet which could be reason i am giving you 4/5. Ot... See more
Great service. First time trying Indian candy most of them were my husbands favourites and we both loved everyone of them it gave my husband flash backs of his childhood I love that will definitely bu... See more
Product expiry date was removed (bingo) also I couldn't add more than 4 in the cart so that you guys can scam me with shipping fee
Company replied
Company details
Written by the company
Churanwalla.com is a one-stop-shop for all your favorite Indian snacks, puffs, toffies, chewing gums, and chocolates from your childhood. We understand the importance of reliving memories and bring you a vast collection of all the popular and loved snacks from the 90s. Our products include Chatmola, Chand Sitare, Magic Pops, Hajmola, Satmola, Aam Pachan, Churan stick, chocolate Cadbury Silk, Fuse, 5 Star, Munch, Perk, KitKat, Gems, Alpenlibe, Pulse, Kopiko, Coffy Bite, Melody, Mentos, Paan Pasand, and many more. We offer international delivery, and our customers can enjoy free shipping on their purchases. Our aim is to bring a smile to your face and take you back in time with every bite. Our products are of premium quality, and we ensure that each product is packed with care to reach you in the best possible condition. At Churanwalla.com, we understand the importance of nostalgia and aim to provide you with a seamless shopping experience. Whether you are craving for a classic Chatmola or want to relive the taste of 5 Star, we have got you covered. We offer a wide range of products that cater to different tastes and preferences, and we are sure you will find something you love. In conclusion, Churanwalla.com is the perfect destination for all your childhood snack cravings. We bring you the best quality products, at an affordable price, and with international delivery. So, why wait? Browse our website today, and take a trip down memory lane with your favorite snacks!
Contact info
C091/7 Wagener Place, Mount Albert, 1025, Auckland, New Zealand
- hi@churanwalla.com
- churanwalla.com
2.9
Average
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Guruchala was expired and packing was…
Guruchala was expired and packing was open all was out many products were open bad
July 12, 2023
Reply from Churanwalla
Warm greetings to you!
We are grateful for taking the time to share your review with us.
We sincerely apologize for the unpleasant experience you've had. After conducting a thorough check of our records, it appears that we have not received any updates or emails from your end regarding the specific issue. To help us better understand and address your concerns, we kindly request you to send an email outlining your concerns to hi@churanwalla.com. Your feedback is invaluable to us, and we are committed to rectifying any shortcomings in our service.
Thank you once again for bringing this to our attention, and we look forward to resolving the matter promptly.
Best regards,
Team Churanwalla
Great Snacks
The snacks i ordered were really great. The most important thing which was great is delivery. It got delivered very quickly.
June 21, 2023
Amazing
Great service. First time trying Indian candy most of them were my husbands favourites and we both loved everyone of them it gave my husband flash backs of his childhood I love that will definitely buy from yous again 😊
May 29, 2023
Reply from Churanwalla
Dear Mr. Singh,
Thank you for taking the time to provide feedback on your experience. We appreciate your concerns and would like to address them accordingly.
Upon reviewing our records, we found that all your emails were promptly responded to by our team. We understand that there was a delay in the delivery of your order, and we sincerely apologize for any inconvenience caused. The delay was due to circumstances beyond our control, as it was related to the shipping company. Rest assured, we are actively working with them to resolve the issue.
Regarding the delivery timeframe, please note that our standard delivery window is 2-12 working days. Given the recent public holiday, there may have been some additional delays. However, we want to assure you that your order is still within the specified timeframe.
We would also like to highlight that as a genuine company, we value our customers' feedback and take it seriously. By providing a platform for customers to share their experiences and write reviews on our website, we aim to continuously improve our services and address any concerns raised.
Once again, we apologize for the inconvenience caused and appreciate your patience. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team. We are here to help.
Best regards,
Churanwalla Support Team
Received my order a bit late but came…
Received my order a bit late but came out with free candy as gift,Also the customer service was good as I messaged them late and got reply almost in a hour 🙂
April 7, 2023
Unprompted review
Not delivered
March 16, 2023
Reply from Churanwalla
Thank you for reaching out. We have confirmed that your parcel is currently with customs and in transit to its destination. However, we understand that shipping times can be unpredictable and unfortunately beyond our control. We kindly request your patience and understanding as we work to ensure the safe and timely delivery of your package.
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