Ciaoflora Reviews 

12
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Florist
  2. also in
  3. Flower Delivery
  4. Flower Designer
  5. Flower Market
  6. Gift Shop

Written by the company

Ciaoflora is the leading flower delivery service in Vietnam. We are proud to be a member of Interflora (ID 292), the world's largest network of florists. With our commitment to quality and customer satisfaction, Ciaoflora offers a wide range of beautiful and fresh flowers to choose from. *** NAME OF COMPANY: DIEN HOA EXPRESS CORPORATION Head Office: Ciao Bldg 20/4/46 Nguyen Thai Binh, W.12, Tân Bình District, HCMC Company Registration Number: 0 3 1 1 5 0 2 9 4 0, by Department of Planning and Investment Interflora Worldwide Member ID: 292 *** We understand that when you order flowers online, you expect a bouquet that matches your expectations and reflects the beauty you've chosen. We recognize the concerns many customers have about the final product differing from what was ordered, and we want to assure you that your satisfaction is our top priority. At Ciaoflora, we take immense pride in being your trusted florist, and we want to address any concerns you might have about the final product.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(12)

9 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company.

Excellent website. The pictures help you to make your choice easier. Also gives an idea of the size of the bouquet/item is that you have ordered.
Very straightforward process regarding the order and delivery. My order was delivered exceptionally fast.

October 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! They deliver exactly what you order from their website. The quality is top-notch, the service is fast, and they respond very quickly. Highly recommended

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Review

this isnt my first time ordering from Ciaoflora. so far had great experience - constant updates which i appreciates.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have used the Service many times in…

I have used the Service many times in the last two years and every time they deliver on time and they update you every time very accurate and they care about their orders. If you contact the lady on WhatsApp, they always respond.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

They have excellent customer service

They have excellent customer service, with fast response through WhatsApp. A great way to send flowers internationally from the US to Vietnam to your love one and/or family. They have done their best to deliver the flowers on time, and the flowers are of great quality.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ciaoflora is my only place in Vietnam I…

Ciaoflora is my only place in Vietnam I would ever put all my trust into for things that are so important to me.
I live in the US and my fiancé lives in Ho Chị Minh City. Having the distance we have is already very difficult on both of us.
For every occasion and sometimes just because I always use them because they truly care about their customers. They have gone out of the way for me on a few occasions when I know for a fact no other company would have done that.
Ciao has delivered incredible smiles and love to my fiance and has never once disappointed me. I would give them a 100 stars if I could.
Allen Swift

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ciaoflora always offers high quality service…

Ciaoflora always offers prompt service and goes above and beyond to deliver beautiful floral arrangements to my family in Saigon. They are easy to reach via WhatsApp, offer convenient payment options for international cards on their website, and follow all the details included in the arrangement request. I highly recommend them for any special occasions.

June 12, 2026
Unprompted review
Rated 4 out of 5 stars

Ciaoflora is indeed a premium and…

Ciaoflora is indeed a premium and extraordinary florist located in Vietnam. In my opinion, their service is second to none. The design of their flower arrangements are very tasteful and lovely. Their service is what sets them way apart from the rest. I had many many requests to the point of being slightly excessive and their customer support remained efficient, prompt, competent and flawless. Jessica was a Godsend and provided the professional support that I have come to expect in the services I seek. Thank you Ciaoflora!!!

December 24, 2023
Unprompted review
Rated 5 out of 5 stars

Ciaoflora is a wonderful online flower…

Ciaoflora is a wonderful online flower delivery service that I highly recommend. I ordered a bouquet of sunflowers and carnations for my sister’s graduation in Ho Chi Minh City and she was thrilled with them. The flowers were fresh, colorful, and arranged beautifully. The delivery was fast and their service was very friendly. Their website made the whole process easy and convenient. They have a wide selection of flowers and gifts for any occasion.

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

I recently ordered a beautiful bouquet…

I recently ordered a beautiful bouquet from this florist in Vietnam, and I couldn't be happier with the experience. The flowers were fresh and stunning, and the arrangement was exquisite. Very easy to check out and pay with credit card (so surprise). I'll definitely be a returning customer!

November 12, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look