CICAR Reviews 30,708

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We booked a car 2 months in advance. Arrived at the airport, immediately got our car (clean-inside & outside) within 5-10min. Service was super fast & friendly, handed over the key without long paper... See more

Rated 5 out of 5 stars

Simply great! We are very satisfied with the service provided. The vehicles were in excellent condition and the entire process was handled in a professional and straightforward manner.

Rated 4 out of 5 stars

I had to return to car to a more remote parking place. It would have been advantageous to know this before, e.g. by mail notification. I could have dropped off my wife with all our luggage before retu... See more

Rated 5 out of 5 stars

Extremely good experience. Luckily no waiting time at pick up at LPA airport (although I am aware that could be different too) and return. Good car provided at reasonable price.

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4.8

Excellent

TrustScore 5 out of 5

31K reviews

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Rated 5 out of 5 stars

Experience of our car rental

Even the arrival time at the airport sud Tenefiffa at 00:50 due to unusual circumstances, the cicar team where still there and they were very helpful and friendly.
The rented car was in a good condition. We could take the car with us to different islands.
Also the return of the car was without any problems even some scratches were visible.

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, good prices and no problems at all. I hope to be able to embark on another journey with one of your cars soon.

Todo muy bien, gracias!

March 23, 2020
Unprompted review
Rated 5 out of 5 stars

Good cars - too many cruise ship geuests

We made reservations on three different Islands Tenerife, Ferteventura and Lanzarote.
Everywhere the cars were tidy, quite new, in very good technical state, well equipped. Top! In respect to the good Prices - Excellent!
The Service personal was very friendly and did their best.
With the Knowledge, that a lot of customers arrive from a cruise ship nearly at the same time in the morning, the staff and counters should have been there in higher numbers, to secure a faster Service - not in the responsibility of the working members in the Office - they have been great

March 8, 2020
Unprompted review
Rated 4 out of 5 stars

The Booking and the pick up of the Car…

The Booking and the pick up of the Car was
every time perfect, same as on other Canary Islands. Thank's for that. This time we had a bit Problems with the shape of the "coupling/ Cludge " ( hard to push, same as the Gear) not because of normal Car shape. ( Drove this Car before)
But, really satysfied with Cicar... Greetings...
Ps.: Changing the Onboard Digital speak from
Hungarian Language into German was a bit tricky
, changed into English when gave back the Car...

February 23, 2020
Unprompted review
Rated 5 out of 5 stars

Rented 20 times => no problems

Rented 20 times a car => no problems
uncomplicated
honest:
once i forgot an ipad in the car. The Ipad was quickly brought to the counter so that I could get my plane in time
always friendly

February 23, 2020
Unprompted review
Rated 5 out of 5 stars

Quick, uncomplicated procedure, good car.

Access to pick up office very close and easy to find within terminal, no long walks or extra rides. Car pick up was easy and respectful. Briefing efficient and short. Car was in good condition and fuel as briefed. No complications. Return uncomplicated. Recommended.

February 22, 2020
Unprompted review

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