We received our order quickly and very well wrapped and packaged (so that even though the courier left the box on its side in our porch instead of the right way up, as indicated by the arrows on the p... See more
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Cicero's is the online Italian supermarket. Shop from thousands of authentic Italian products, including regional pastas, healthy olive oils and rich tomato sauces, at great prices sourced from Italy and have them delivered to London and all over UK wit...
Contact info
748 Hertford Road, EN3 6PR, Enfield, United Kingdom
- info@ciceros.co.uk
- ciceros.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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After I placed my order a…
After I placed my order a representative from Cicero contacted me to inform me that due to low stock of my chosen item they could only deliver 3 out of the 5 items in my order. They have a minimum oder value but they still offered to dispatch the items they had in stock for the same delivery fee and I received the items promptly. A swift refund followed soon after. Really good service. Fuss free.
The delivery was unexpectedly quick
The delivery was unexpectedly quick - a couple of days instead of 3-5. Thank you.
I have been dealing with Cicero's for…
I have been dealing with Cicero's for several years. They have been absolutely wonderful. Can not fail them not a single time.
A very good service and quality
Very good experience
Very good experience
Good with service and prices
Good and helpful with costumers
Highly recommend
Always a five star rating!
Always a five star rating!! Always have what I need and it’s always shipped out in a safe packed way
Thank you guys you are awesome
Speedy orders. Great selection
My order was dispatched really quickly and the products were great. Only thing that I would mention is one of the items had quite a short shelf life on it and I would have expected it to have longer left as it was a store cupboard / sweet item. Other than that, great experience and will definitely be shopping again.
Received my very first order and had issue resolved immediately with no fuss.
Received my very first order. One item arrived damaged but as soon as I called I spoke to DENISA ANTONUCCI and she was amazing. Very apologetic and straight away sent a replacement for the very next day. Arrived perfect and on time.
I would highly recommend Cicero’s to all and will 100 percent be ordering again.
I ordered the Taste of Sicily Seafood in Olive oil the 1KG and it was fantastic.
Many many thanks.
John.
Brilliant packaging
Fantastic customer service, all items as expected and packaging was brilliant
Very attentive
Very attentive, professional and punctual. On receiving my order and finding that part of my order contained articles they’d run out of, immediately called me offering alternative or for me to cancel part or whole order which they would refund me for. Having cancelled part of the order they called me straight back stating that one of the employees would give up part of his order which I was very thankful for a this was a gift for someone else. Thank you Cicero for making that person very happy!
Well packed, good selection.
Very nicely packed, quick delivery and good selection. We are an Italian family so we appreciate being able to get some of the favourite things.
Amazing Italian products and quality
Amazing products, arrived very well packed and still fresh.
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