cigadesign.com Reviews 20

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

20 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I found a coupon for CIGA Design Blue…

I found a coupon for CIGA Design Blue Planet 1, the code is Blue35, I have got Blue Planet 1 - 43 mm size looks so sleek. Titanium version , much more cheaper than the BLUE PLANET 2. I really like it.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

I recently pre-ordered a watch from…

I recently pre-ordered a watch from your website and the ordering and delivery process went very smoothly. The item arrived quickly after production and was well packaged, which I genuinely appreciated.

However, after trying the watch for a few days, I found it too heavy and uncomfortable on my wrist, so I returned it within the return window (around 7–10 days). Unfortunately, it has now been almost 20 days since the return, and I still haven’t received my refund. Customer support has repeatedly stated that the refund will be handled as a priority, but there has been no progress so far.

The product quality itself seems good, but the refund process and customer support experience have been disappointing. At this stage, I would only recommend purchasing if you’re able to try the product in-store first to ensure it’s right for you, as the after-sales experience did not meet expectations.

For me not receiving a refund for an item which has been returned in perfect condition is an immediate 1-star, regardless of product quality.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

The skeleton design is stunning

The skeleton design is stunning. I wasn’t sure at first, but this watch is gorgeous in person. You can literally see all the tiny parts moving, which is so cool.
This is my first CIGA Design watch and I’m impressed.

September 17, 2025
Unprompted review
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