Well everything is safe and honest help and answers is there when needed it sure fun to order from there many thanks and wish good in business, but still hope if choise is more but what you see is re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Afraid they may be involved in 'selective' scamming now. A real shame, because it's an excellent business. Bank transfer was instantaneous, sent them prove of payment and bank record. receive gen... See more
Very sketchy at first, I had to use zelle bank to bank instant transfer. Emailed customer service after payment, they respond pretty quick, within 30 min, I felt better after that. Recieved my order i... See more
I've ordered from Ciggies World 4 times now. Never had a bad experience. My most recent order got lost by USPS after sitting in a sorting facility for over a month, but thats the fault of USPS. Jeff... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
WATCH OUT IF YOU LIVE IN EUROPE
The ciggiesworld.ch send the cigarettes from indonesia. The quality is good.
When you live inside Europe the bordersecurity wil open each pakkage wich comes from outside of Europe.
Sooooooo........
I placed an order for 20 boxes cigarettes.
They send me 2 pakkages with each 10 boxes. I recieved also 2 trackingnumbers.
One of the two pakkages i already received.
After a few days i get a letter from the borderpolice that they found medication in my pakkage. It is illegal to get them outside from europe. This was just a warning message. They write in the letter that they destroyed the pakkage with my trackingnumber.
Now i payed €10,00 for each box of sigarettes.
I send a copy from that letter to Ciggiesworld and asked my money back. I’ll let you know what they do with my revieuw.
I smoke very slowly now so i can enjoy very long time from each sigarette. 😫
Excellent product
Very happy with the cigarettes. great fresh flavors, shipped quickly , did take time with the international mail About 20 days
Will happily order again
Get serious
Get serious! All these 5-star "reviews" have been written by the same person. The owner, without a doubt. Fake!!!!!!
I feel very uneasy about this website
I feel very uneasy about this website. The domain seems to fluctuate between .com and .ch. I was unable to access the website after I placed the order because it "was down". I received a tracking number that doesn't work. Furthermore, I was sent instructions how to transfer funds online. They emailed me the verification question and the answer. That should be specified by the sender, not the recipient! Buyer beware!
I recieved the best help with my…shipping process
I recieved the best help with my shipping errors (usps errors not ciggiesworld) and they helped me in a very timely manner and I was very pleased to have finally recieved my package filled with all of these different flavors and cigs that I haven’t tried before! I will definitely be ordering again
All 7 packs arrived in perfect…
All 7 packs arrived in perfect condition, tracking was accurate. Took about 2 weeks to get to California. Great service!
I have ordered 4 cartons so far as and…
I have ordered 4 cartons so far as and I have only had to pay excise on 2 of them. It still works out cheaper anyway. Marlboro gold is my favourite and far superior taste to what I can obtain in Australia. Thank you and I recommend your product to anyone. They are honest and explained that this might happen.
Thanks again
Great cigarettes and great service.
This is a great website for buying cigarettes. I have always been a fan of clove and flavoured cigarettes and this company if quick with delivery, helpful with customer service and all round easy to deal with. I have ordered a few times now from them and have always been surprised with quick delivery and cheap prices.
Make sure to check them out. They are a very official site and have excellent products.
Simple & Works with you
The website is simple and they offer a discount if you pay with an electronic transfer. While usually this seems sketchy, I was referred by a friend and she had said she had no problems.
I had also made a mistake when inputting the address and there was a street name missing. However, the company worked with me to update the shipping information even after the label had been created and was shipped out.
The only minor gripe I had was that the website doesn't disclose clearly that any large orders that would require multiple shipments are staggered, which means that the packages arrive about 2 weeks apart from each other.
Why dose it not have an option for…
Why dose it not have an option for Australia as a country when I go to order yet i can see comments people are able too?
Great site, no problems
These people are legit and won't rob…
These people are legit and won't rob you. The packaging is just as it is online and they are authentic smokes. Please be patient with delivery. It takes a long time to clear customs. Just ordered again for the 2nd time
Great company for cigarettes
Great company for cigarettes I`ve ordered many times over the years with very few problems be careful and place small orders if ordering from the UK though. most my orders got through no problem but customs seized 2 of my orders 1 about a year ago and 1 just. I still saved more money than I lost tho so it was still worth it.
good experience.
hi there. in my case it was perfect. just as expected. so no problem to suggest it.
thanks
luca
Items received fast & secure
Items received fast & secure! Am very pleased with order, customer service, communications, ease of purchasing and pricing!! TY!!!!!!!!! Customer forever!
The best place for kretek
The best place for kretek. Period.
I'm buying from them for more than 5 years as I remember and they never failed to deliver the goods. Very fast and reliable.
Package came early than expected and I…
Package came early than expected and I was 100% pleased! Best online smoke shop on the web! Go for the camel purple mints! They are the best! Thank you ciggieworld!
I thought it would be strange to order…
I thought it would be strange to order from them but it turned out so cool. Exactly what I wanted came in an amazing package wrapped in fun paper. With some coffee grounds from that part of the world that I didn’t expect to get. It’s a great service
Excellent customer service
Excellent customer service and fast, reliable shipping! The products arrived well packaged, as described, and in very good condition. Instructions to purchase were very straightforward and clear, with no problems. Received e-mail confirmations and everything, and fast seller responses. Would definitely recommend and buy from again!
Fantastic communication and seller. Will definitely order again. Thank you
Fantastic communication
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








