I have ordered 3 times from this company, and the first 2 times although the cigarettes took a long time to arrive, and no tracking was provided they did arrive as promised. The fake names, product d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a scam site. Ordered and paid. Received email saying that tracking info would be sent and a week later am still awaiting tracking number and get no response when trying to contact them EDIT:... See more
I have been buying from cig spot for over 2 yrs,other than the funky pics on the cig boxes, they were top notch, I would have gave then 5 stars but there shipping sucks now. I dont drive So having to... See more
Company replied
Company details
Written by the company
Buy cigarettes online at http://Cigsspot.com . The brands we have are 100% original. 4.20$ average per pack. Free worldwide shipping.
Contact info
Fountain 5, 2079, Kiev, Ukraine
- +373 600 48 102
- shop@cigsspot.com
- cigsspot.com
3.9
Great
597 reviews
Replied to 84% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best find ever
Always prompt shipping and exactly as ordered. Really a wonderful company to deal with and happy to have found them. Thanks, as always
October 10, 2023
Unprompted review
Caution!
Caution! They asked to send other cigerettes than i ordered and i accepted. But i recieved fake cigarettes! Caution!
September 15, 2023
Unprompted review
Reply from Cigsspot
1. We never ship fake cigarettes - all our cigarettes were and are original.
2. As you said - you agree the change of cigarettes becasue what you asked for was out of stock
3. Your order was about 3 years ago
They sent me the wrong product and then…
They sent me the wrong product (thin cigarettes rather than the King Size that I ordered and they charged me for) and then refused to send a replacement or offer even a partial refund.
Looks like some people have had better experiences and got what they ordered but why risk it when there are several other cigarette sites that are more honest/less risky?
UPDATE: It's Order 60311.
April 16, 2023
Unprompted review
Reply from Cigsspot
It was not the wrong product. You received cigarettes exactly like on the picture of our website.. You just didnt like they were smaller than KingSize - its not wrong product! We offered a refund if you ship them back. Please be complety fair once posting a review!
Great experience!
Great communication with Henry. This company does a great job!
Will recommend definitely!
July 28, 2023
Unprompted review
absolutely the very best
September 26, 2023
Unprompted review
5star service as usual
Second order recieved all ok no problems and quick delivery, these guys really do know what they are doing so don’t risk using anyone else. 5 star service
September 19, 2023
Unprompted review
Great cigarettes at a great price
Great cigarettes at a great price. Just need to make sure that I have enough for a couple of weeks before the next shipment arrives.
September 22, 2023
Unprompted review
Great service
Theu are always there for you if you have any questions, very good service. And the shipping is fast.
September 22, 2023
Unprompted review
The cigs are as good as you get in US
The cigs are as good as you get in US. They are packed incredibly well. Communication with company is easy. Only downside is processing and shipping time. But if you plan ahead, it works out.
August 22, 2023
Unprompted review
Everything arrived in a timely manner
Everything arrived in a timely manner, nicely wrapped! Thank you for excellent service!
September 19, 2023
Unprompted review
Taste Great
I had a couple concerns, but as soon as I asked a question it was answered immediately.They even followed up to make sure I received my order & followed up after, the best communication ever. Received my cigs in about 2 weeks or less. I put half of my marlboro's with half of their marlboro's and couldn't tell the difference. Will keep buying from here & refer all of my friends. Thanks a bunch for saving me some money
August 31, 2023
Unprompted review
Fairly quick ship even from Europe
July 31, 2023
Unprompted review
Reply from Cigsspot
Thank you! Hope to see you again soon!
Quick delivery
Quick delivery. Real close in quality to American marlboro. Quick response to questions. Great savings of course.
August 2, 2023
Unprompted review
Reply from Cigsspot
Thank you! Tll your frineds and get a gift from us))
Experience from beginning to end was amazing
The shopping was quick, all my questions was answered as soon as I asked them. And communication, shopping tracking was all amazing, and prices were amazing as well. Definitely will but again soon! Thank you ☺️
July 1, 2023
Unprompted review
Reply from Cigsspot
Thank you very much! Hope to see you soon and dont forget to tell your friends
Perfect customer service
Perfect customer service
Fast delivery
I will definietly buy again
Thank you so much
August 2, 2023
Unprompted review
The cigarettes are top quality and the…
The cigarettes are top quality and the price was unbeatable. I'll be ordering again and telling my friends about CIGSpot.com
July 7, 2023
Unprompted review
Great experience
Great customer service, products exactly as described and extremely fast shipping. Highly recommended
June 16, 2023
Unprompted review
Customer service is amazing
Customer service is amazing. Communication is almost immediate and very responsive. Very helpful. Fast shipments. Awesome!!!!
June 5, 2023
Unprompted review
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