The Cinema Society Club Reviews 174

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its significant discounts on cinema tickets, making movie-going more affordable. Many people highlight the excellent customer service, noting the team's promptness, helpfulness, and efficiency in resolving issues. However, some customers also noted that the discounts were not always substantial, and in a few instances, purchasing tickets directly from the cinema was cheaper. A few other people also felt that the voucher codes sometimes did not work, causing inconvenience and additional costs.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers appreciating the great prices and options that... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their helpfulness and... See more

Service

People report positive experiences with service. Many customers praise the prompt, efficient, and friendly... See more

Discount

Reviewers highlight ambiguous aspects of discount. Many customers appreciate the significant discounts on... See more

Value for money

Users describe positive interactions with value for money. Many customers appreciate the significant savings... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love this website! As a big lover of the cinema, every time I watch a movie Cinema Society is my go to. Prices are much cheaper than what you pay without an codes are sent instantly. Only drawbac... See more

Company replied

Rated 5 out of 5 stars

A great way to “escape” any situations or circumstances outside…leave them outside the front door and enjoy the film. Booking was so easy. But unfortunately my Bank card had been fraudulently used and... See more

Company replied

Rated 5 out of 5 stars

Very easy and quick to book cinema ticket vouchers. Cineworld tickets are about 40% cheaper. Vue and Odeon are not a great deal to purchase from here so should give a 4 star however giving a 5 star ra... See more

Company replied

Rated 5 out of 5 stars

Joined the Cinema Society a few months ago and really pleased with the ease of buying tickets and redeeming them at our local Odeon cinema. Much cheaper than buying direct from the cinema. The emails... See more

Company replied


Company details

  1. Movie Theater
  2. Warehouse store

Written by the company

Discounted cinema tickets for employees and members of organisations. Please email us for details.


Contact info

4.2

Great

TrustScore 4 out of 5

174 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Seamless booking for Vue cinemas

Seamless booking for Vue cinemas, vouchers arrived into my inbox within a few minutes, applied code at vue checkout. Flawless experience, great savings.

April 24, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your excellent review, Yousuf! We're really glad to hear that you're benefiting from our service, and look forward to helping you save even more as we approach blockbuster season!

Rated 5 out of 5 stars

Because THE human touch can beat ANY AI in Customer Service

Having lived and worked in France, the UK even the USA in the Hospitality Industry, private Service, Commerce, Retail, the CAB, Mentoring, Commerce and much more, I am in awe of their Customer Service.

We had to have some tickets replaced because of a small unforeseen health hiccup with my wife and they did!

Yes, human customer service when usually going the extra mile does beat ANY AI!

Thanks

Mr Pascal Gillon
Founder
Gillonium.org

April 21, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your kind words, Pascal. We’ve shared your feedback with our customer service team - they’ll be delighted to hear it. We’re so pleased to have you as part of The Cinema Society and look forward to helping you save on all the exciting releases ahead.

Rated 1 out of 5 stars

Scam!

Scam!! - doesnt work - just states code already locked in with no tickets issued

March 29, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Dave, this doesn't sound right at all and we're sorry to hear you are having issues. If you haven't done so already, please pop us an email to cinemasocietyclub@wearespark.com

We'll get to the bottom of this. Many thanks.

Rated 5 out of 5 stars

Customer service was truly excellent…

Customer service was truly excellent when I had an issue to resolve. Very prompt. Keep up the great work.

March 23, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for taking the time to leave a fantastic review, Kevin! We're glad to hear you had a great experience. We hope you continue to benefit from the service throughout this blockbuster year of cinema.

Rated 1 out of 5 stars

Scan, not saving money but paying more instead

I purchased vouchers for me and my daughter to go to the cinema today, Mother’s Day. I didn’t check previously as in their website it states you are saving money through their vouchers and silly me just went with it. But what’s my surprise when I went to the Odeon site to purchase the tickets and I realised it would have beed cheaper to buy the tickets without the vouchers, just straight from their site. An adult and child ticket on odeon website is £18 but I paid £22.98 instead by using the vouchers. Totally misleading service and very disappointing. Feel totally scammed

March 15, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Maria, thank you for your message. We've been in touch with you via email and as stated, you're covered by our Price Guarantee. So we've refunded the difference, plus 10% so that you are still making a saving. If you have any further questions, please do reach out to us via the existing email chain. Many thanks.

Rated 1 out of 5 stars

Paying £5 more to use a…

Paying £5 more to use a savings voucher rather than going to cinema directly for 2 people after booking fee. I would argue that's a scam and not a saving. Won't be using again.

If this happens to anyone else take a look at the cinemas societies price guarantee but don't expect it to be better than if you book direct or use another method to find a voucher

March 8, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Tom, the booking fee is what the cinema charges you when making any online booking on their website (with or without a discount). If you wish to avoid paying the booking fee, it is advised to go straight to the box office at your chosen cinema. If you have any questions at all, please feel free to email us directly at cinemasocietyclub@wearespark.com

Many thanks.

Rated 1 out of 5 stars

It said "Sorry we do not supply…

It said "Sorry we do not supply vouchers for this venue at this time." For every cinema. Waste of time signing up. Energia Rewards also listed Cineworld but it doesn't look like any cineworld is on the Cinema Society website. Even if it did, it would probably say "Sorry we do not supply vouchers for this venue at this time." anyway.

February 28, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Emile, thank you for your message. Unfortunately it's likely that you are on the UK version of the site, hence the unavailability of your cinema discounts.

As it seems that you're Ireland based, please either click the UK flag in the top right hand corner of the site and click the ROI flag, or visit directly from ie.cinemasocietyclub.com/auth/login and login as usual.

I hope this helps. Please get in touch with us directly if you have any issues accessing - cinemasocietyclub@wearespark.com

Many thanks.

Rated 5 out of 5 stars

Initially the worthwhile reduction in…

Initially the worthwhile reduction in cost to watching a film at Odeon. Then the easy and quick response I needed for a query - wouldn't hesitate to recommend joining this Society - I shall look forward to going more often now to watch a film. Its not often you get an opportunity such as this.

February 26, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Marianne, thank you taking the time to leave a fabulous review! We're really glad that our savings mean that you're able to go more often and with that - support cinema! Look out for some massive releases in the months to come...

Rated 4 out of 5 stars

Voucher didn't work, but issue resolved quickly.

I bought a voucher from The Cinema Society (TCS), but it didn’t work when I tried to use it on the cinema’s website. I contacted TCS by email on a Sunday and received a reply within two hours acknowledging the issue and asking for some time to investigate. Around four hours later, the problem was fully resolved. I was also offered a refund, which I declined. Overall, the issue was handled quickly and professionally.

February 15, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Ben, thank you for your review. We’re sorry the voucher didn’t work initially, but we’re glad we could resolve the issue quickly for you. We really appreciate your patience when the unexpected happens (which is rare!), and hope you continue to enjoy saving at the cinema with us.

Rated 5 out of 5 stars

Great prices and options

Great prices and options. Definitely help to make cinema experiences more affordable. And the customer service team is brilliant, quick and easy to solve all questions. I would definitely recommend using their services

February 12, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking the time to leave us this fantastic review, Indira! Reviews like this help others discover us, so we appreciate that. We're glad to hear that you're benefiting from our service, and we look forward to helping you save on more as we get deeper into 2026!

Rated 5 out of 5 stars

Excellent Society .

Joined the Cinema Society a few months ago and really pleased with the ease of buying tickets and redeeming them at our local Odeon cinema. Much cheaper than buying direct from the cinema. The emails giving details of new films and trailers to watch are very helpful in choosing a film to see.

February 5, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We really appreciate your kind words, Maureen! We're glad to have you on board, it's great to hear that you're taking advantage of our savings and enjoy our weekly emails. Look out for our new and improved site coming soon, which should make getting your cinema savings even easier!

Rated 1 out of 5 stars

Does not offer any discounts

Does not offer any discounts, everytime I go on it says purchasing direct will be cheaper absolutely pointless

February 5, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Shireen, we're sorry that there isn't a discount available for your selected cinema at the moment. We always try to be as transparent as possible by showing this before you complete your purchase. You may find savings available at other cinema chains nearby, so it’s worth checking those too. Many thanks.

Rated 5 out of 5 stars

Treat yourself more often with Cinema Society Club

Easy to use and it’s great getting good seats for a reasonable price 😊

January 14, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking time to leave a positive review, Mrs P! We're glad to hear that you are taking advantage of good seats whilst making a saving with us.

Rated 5 out of 5 stars

Great Discounts

Easy to use, big savings on cinema tickets - have been using for more than a year and it really helps when taking family to cinema.

January 11, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your fantastic review! We’re delighted to hear that our savings have made a real difference for you and your family. With so many great family releases this year, we hope you continue to enjoy making the most of our service.

Rated 5 out of 5 stars

Excellent very helpful and pleased and…

Excellent very helpful and pleased and a very satisfied customer indeed

January 3, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your kind review, Nicola! 2026 is looking like a great year for cinema and we look forward to helping you save money on all your big screen movie choices this year.

Rated 5 out of 5 stars

Love this company

I've been using the club for years through membership of a twins charity. Two days ago my sons came down with a vomiting bug at the very last minute so contacted Cust Services at Cinema Society in the hope they would reissue the vouchers. They could not have been more helpful and understanding - and prompt! Cinema is expensive for families so I hugely appreciate the discounts (its the difference between my kids being able to enjoy or not), and in this case, the flexibility and ease that they showed.

January 2, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your brilliant review, Colette! We're glad we were able to assist when required, and we sincerely hope everything is fine. It’s great to hear we’ve helped cut down the costs of your family cinema visits, and we hope you’ll continue to benefit throughout this blockbuster year ahead.

Rated 5 out of 5 stars

Great savings to be had

Easy to use and useful savings to be had for regular or occasional cinema visitors. Keep the big screen alive at a discount.

December 29, 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your brilliant review, Kevin.. and thank you for supporting cinema, this is what we're all about and it's great to have you on board. 2026 is looking like an even bigger year for cinema and we look forward to helping you save on all your big screen movie choices!

Rated 5 out of 5 stars

A great way to “escape” any situations…

A great way to “escape” any situations or circumstances outside…leave them outside the front door and enjoy the film. Booking was so easy. But unfortunately my Bank card had been fraudulently used and so l asked the friendly staff to assist in paying via another method, until my new card arrived. Much appreciated! 👍

December 10, 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your fantastic review! We agree, there's nothing quite like an escape at the cinema. We're glad we were able to assist in helping you purchase via another method, and we look forward to helping you save on the fantastic lineup of films coming your way this year!

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