CircaGene Reviews 6

After initally being unable to reach support staff to figure out how to submit my Oral Health sample, I was able to contact support through WhatsApp and they explained the delay was due to a holiday weekend with some employees away. They quickly connected me to the Chief Science Officer and other support staff to help me resolve my questions and identified how to submit my sample over a scheduled Zoom call. Everyone involved was courteous, fast, and efficient in resolving issues and answering all of my questions. Despite the initial delay, excellent customer service all around.

Paid for the test back in April. Lot of money and interested to get the results. Unable to access account so have sent 4 emails to info email to try and resolve... no responses still heading into July. Still waiting on any form of results also. Exceptionally poor customer service and no follow through. Thoroughly disappointed and underwhelmed by the experience so far.

Wow - that completely blew away my expectations. I was only expecting to get access to a limited amount of information on a small report, but the level of detail is just vast. The walk through of that information was done in a way that was very understandable and loads of opportunity to ask questions. Completely personalised, of course. Outstanding value for money.

It took a while to get the results, but in these extraordinary Covid times, who cares ?

On the way there, the Circagene people were extremely helpful and constructive about overcoming all shenanigans regarding sample freight, customs, etc...

Ultimately, and even though I'm only at the very beginning of my discovery journey through the Circagene DNA results and insights, I'm really impressed at the minute scrutiny, attention to details and to scientific sourcing of any and all conclusions or recommendations, and the sheer breadth of insights and ideas for mitigation.

Very well done indeed - Way to go, Team !!

I got the test for me and my dad
I find out so many things I can do to prevent some conditions that I share with my dad and my dad didn’t even know about! So was so useful and I am so happy I bought this as a Xmas Present for my dad. My daddy will be many years more with me thanks to this genetic test.

I am very happy with the services of CircaGene. I had a few questions so I contacted customer services and they had been very helpful.
The kit came well packed and it is easy to use. They reason I choose this services is because they use encryption for your data so your privacy is not share with others. Any time I order something only I am worry about where my info goes.
I would definitely recommend this company.