While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Stacey and the team at Citibase (Birmingham Business Park) are always friendly, professional and ready to help with anything we need. Stacey goes above and beyond to make sure everything runs smoothly... See more

Rated 5 out of 5 stars

Used easy hub co-working space for the first time. Customer service was excellent, especially from Aimee! Check in was super simple, location is good and Aimee went above and beyond to make me feel co... See more

Rated 5 out of 5 stars

It's a great office building. Cath, Thomas and Kevin are super helpful and nothing is ever too much for them. The location is perfect for motorway access (m62 and m6). The building itself is always re... See more

Rated 5 out of 5 stars

Moved into the Easyhub Horsham about a month ago, and couldn't be happier. The office space is light and airy with plenty of room. Everything is very well maintained. The centre staff have been i... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

461 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Citibase Lewisham - Very helpful and nice team

I am really happy with the customer service in the Lewisham Citibase office : Navin and Mayo have been nothing but nice and responsive whenever I needed their help.
I also like the atmosphere in the workplace and its location near Lewisham train station is ideal.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Lewsihyoffice

Navin and Ionut have been very helpful here at levisham.
They have been very helpful for me as I work in the building...
They always have a contingency plan and ready to help.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

First rate at 'Fox Court'…

Relocated to Citibase 'Fox Court' earlier this year - excellent centre team, Dennis, Lillie, Ryan and Steven, who ensure a friendly and professional environment and welcoming to visiting clients - as does John's building management/security team.
David Montgomery
Hecht Montgomery Solicitors.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

We moved in at start of 2023 and although there were a few issues when setting up, the team were really helpful and always tried to find a solution. Friendly team and genuine, which is rare these days.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Team

I have been working in one of the offices at the Lewisham branch for a month and the team have made the start of my employment very nice. They’re always welcoming and a joy to talk to. No task is ever too big for them. The reception team is great and always radiating positivity. Truly a happy and positive vibe.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve been working at Lewisham Citibase…

I’ve been working at Lewisham Citibase for over a year and a half and love the working environment the team create here. They are always extremely attentive and support our needs as both individuals and as a charity. The team at Lewisham go above and beyond to support us and are always on hand to assist. The space itself is amazing; they have established really open, modern and clean communal areas for us to relax, eat and work in and it makes the experience of coming to work extra special. Thanks guys for all you do!

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great all round

the girls (Beth and Paula) have been great since we moved in, nothing has been an issue and they sorted a hiccup with rent the same day! glad we chose Citibase to be the home of our business.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

The staff at Citibase Victoria are excellent

The staff at Citibase are excellent, especially Jade and Michael. Always happy to help and very patient with us as we downsized and relocated in the same building. They are always willing to go the extra yard to make being a tenant easier and happy to help assist in tasks.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Millbank Nights

We very much enjoy the office and like the continued support we have had from Florina and her team (Joe is a brilliant addition to the team!).

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

This is the worst serviced office company I have dealt with

We have an office at Birmingham Quadrant Court. This is the worst serviced office company I have dealt with. Their compliance team are incredibly unhelpful and arrogant and have made us jump through endless hoops unnecessarily. They have no compassion or commercial sense and refuse to speak with you directly to resolve any issues. I would avoid their offices at all costs.

August 31, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look