Citizen Café Tel Aviv Reviews 553

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, helpfulness, and engaging teaching methods. Customers highlight the effective and unique learning methodology, which makes the process fun, challenging, and rewarding, leading to significant progress in their language skills. The overall user experience is described as excellent, with many appreciating the well-thought-out materials, such as flashcards and practice sessions, that support continuous learning. Reviewers frequently mention that the classes create a sense of community, making the learning journey even more enjoyable and meaningful. The quality of the product and service consistently exceeds expectations, with many noting that this program is superior to other language learning options they have tried.

What people talk about most

Staff

People report positive experiences with staff, consistently praising the teachers as amazing, enthusiastic,... See more

User experience

Customers report highly positive experiences with the user experience, often highlighting the engaging and... See more

Product

Consumers express high satisfaction with the product, highlighting its original, practical, and effective... See more

Service

Reviewers mention positive feedback about service, with many expressing great satisfaction and even calling... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the fun, high-energy, and incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a wonderful experience with Citizen Café online. I found the experience focused and challenging.. Saar my “guide” was patient but also rigorous…the best part was his smile…which kept the class... See more

Company replied

Rated 5 out of 5 stars

Learning a new language takes time and dedication. Citizens Cafe makes this experience fun, challenging and rewarding. The teachers are energetic, which makes the one on a half hour class time pass ve... See more

Rated 5 out of 5 stars

I would like to express my sincere feelings towards citizen cafe , to say that really it is an amazing successful academy that has very professional teachers ( male & female ) , so kind , well train... See more

Rated 5 out of 5 stars

In my second year now, Citizen Cafe is an excellent source and teaching method for learning Hebrew! I've tried various "programs" over the years but Citizen easily tops them all! Excellent method but... See more

Company replied


Company details

  1. Language School

Written by the company

Citizen Café Tel Aviv is a one-of-a-kind Hebrew Language and Israeli Culture school located in the heart of Tel Aviv. Our mission is to connect Israel lovers from around the world to the modern Israeli experience: pluralistic, creative, open-minded and relevant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

553 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love their strategy of practicing and…

I love their strategy of practicing and breakout rooms, constant repetition, creating flashcards for us to do homework on our own time, everything is already set on the go for us even if we miss a class we can watch a recording. Great and highly recommend!!!

May 21, 2025
Unprompted review
Citizen Café Tel Aviv logo

Reply from Citizen Café Tel Aviv

Thank you Anna-Lisa! 💛 We’re so happy you’re loving the method — your kind words made our day!

Rated 5 out of 5 stars

Citizen Cafe is a treasure

Citizen Cafe is a treasure. The teachers are upbeat, encouraging, and unfailingly supportive. I especially value the emphasis on speaking and listening skills, and the auxiliary materials are exceptional: flashcards with phrases that include a pronunciation component, listening and speaking exercises in "practice-to-go," and additional, optional live study sessions with students of all ages from around the world. I've tried other Hebrew programs but Citizen Cafe is BY FAR the best. I'm still something of a beginner but my knowledge and skill level have improved immensely.

May 20, 2025
Unprompted review
Citizen Café Tel Aviv logo

Reply from Citizen Café Tel Aviv

Wow Janet!
It’s so great to hear about your improvement!!
Thank you for sharing this 💛

Rated 5 out of 5 stars

Expensive but worth every cent

Expensive but worth every cent. Can’t even count the number of compliments I’ve received on my Hebrew. Engaging classes, incredible teachers, and brilliant curriculum. 10/10 would recommend

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

I have an introductory meeting and have…

I have an introductory meeting and have been waiting in a zoom room for over 30 minutes. they are not responding to my email nor WhatsApp messages. it is impossible to get a human. I feel like my potential business isn't important to them. After making the zoom appointment, I received over 4 messages confirming the meeting yet no one responds to me

May 19, 2025
Unprompted review
Citizen Café Tel Aviv logo

Reply from Citizen Café Tel Aviv

Hi Michelle,
I'm Tsafi, Head of the Community Department at Citizen Café.
First of all, I'm truly sorry for the experience you had. This is absolutely not the way we do things, and I completely understand your frustration. I can promise you that your time, interest, and trust are important to us—and I’m personally looking into what went wrong here.

I'll also be reaching out to you directly so we can sort this out and make sure your experience with us takes a very different turn from here on.

Thank you for your patience—and again, my sincerest apologies!

Rated 5 out of 5 stars

Repetition is the best way for me to learn

I’ve been studying with CC for about 2 years. I really enjoy the method of teaching. Repetition helps me very much. I’ve realized that extra work and practice really helps improve my vocab and verbs. My teachers have all been amazing. Patient and very helpful.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

I started one year ago with Citizen…

I started one year ago with Citizen cafe academy, and I am so happy to learn Hebrew, it is an exciting journey! The lessons are well balanced, the teachers are great, adapting to our needs and making the learning process fun and easy. I have learned so much, in just 3-4 hours per week, and I am willing to continue.

May 15, 2025
Unprompted review
Citizen Café Tel Aviv logo

Reply from Citizen Café Tel Aviv

Hi Raina :) Thank you for the wonderful feedback! 😊 We’re so happy to hear you're enjoying the lessons and making great progress. Looking forward to continuing this journey with you!

Rated 5 out of 5 stars

Wonderful learning experience…

Citizen Cafe has given me wonderful learning of the Hebrew language. I entered the program with a baseline knowledge, and I have risen to a very high level. The instructors are wonderful, and the matching of students to the proper levels is right on. There is a wonderful connection in the classes, and along with watching Israeli television and listening to Israeli music, I really feel immersed in the culture. It makes me feel close to Israel and I would highly recommend.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Real progress,

I started the classes without any expectations and I already see, after 10 classes, that some sentences comes naturally to mind! Teachers are very friendly, classmates as well. A wonderful academy!

May 14, 2025
Unprompted review
Citizen Café Tel Aviv logo

Reply from Citizen Café Tel Aviv

Hi Jonathan :)
Thank you for sharing your experience! We're happy to hear you're already seeing progress and that you're enjoying the experience. Keep it up! 😊

Rated 5 out of 5 stars

I'm Lucky to have Found Citizens Café

Feeling very lucky these days. I’ve had a wonderful career (now retired), a great family, and a lifelong connection to the Jewish world. I’ve been to Israel many times and even learned some Hebrew in school—but something was still missing.

When I retired, I realized that piece of the puzzle was Hebrew. I tried learning from a book, but didn’t get very far.

Then I found Citizens Café—and it’s been a game-changer. I’m now in Level 5 of 12, with a long way to go, but I can’t imagine learning Hebrew any other way. The teachers are fantastic, the method is fun and effective, and best of all, the online format brings together students from all over the world. (There’s an in-person option in Tel Aviv, too.)

Most of all, the vibe is warm, supportive, and unafraid of mistakes—which is exactly what language learning should be.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

My experience after 1 semester

I am absolutely thrilled to write a review about my learning experience at Citizen Cafe. I have been taking Hebrew for 5 years and was initially quite skeptical of their teaching method at first because I am a visual and grammar based learner. Boy was I proven wrong! My brain completely rebooted after 5 lessons. My teacher is incredibly engaging, positive, creative, patient, and motivating and provides a safe and challenging learning experience. I can say the same about all the staff members that I have met so far. The practice tools and extra curricular activities are so helpful to improve one’s speaking ability. The extra added benefit of this program is you get the chance to meet and develop relationships with other participants from around the world.
Thank you so much, Citizen Cafe, for providing me this wonderful opportunity for Hebrew Education!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

thoroughly enjoying learning…


I am thoroughly enjoying learning Hebrew with Citizen Cafe. It’s a fun way to connect to the language by not only speaking a great deal, but also learning the latest slang and watching short documentaries and videos that are in Hebrew. The teachers are all lovely and inspire us to continue to do our personal best with our Hebrew journey’s .I highly recommend anybody who wants to learn Hebrew and have fun doing it to sign up for Citizen Cafe.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best language learning…

Simply the best language learning class. The teachers are extremely engaging and helpful. Learning a language is a lot of work but at citizen cafe its also a lot of fun!

May 13, 2025
Unprompted review
Citizen Café Tel Aviv logo

Reply from Citizen Café Tel Aviv

Annelise :) Thank you for sharing your experience! We truly believe that language learning should be meaningful and fun!
We’re happy to have you as part of the Citizen Café community 💛

Rated 5 out of 5 stars

Citizen Cafe is amazing

Citizen Cafe is amazing! I have learned so much in just one semester. The classes are engaging, the teacher is incredible and the resources are abundant and super helpful. Love love love citizen cafe. I will continue on taking classes here.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Citizen cafe

Citizen cafe, changed my life!!! It’s not only about the language but friendship and respect for every culture!

April 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look