Citizen Meds® Reviews 1,428

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, noting significant positive results and improved well-being. Many people highlight the excellent quality of the product and the positive impact it has had on their lives. The ordering process is consistently described as easy and straightforward, with consumers appreciating the quick processing and efficient delivery service. However, some customers have expressed dissatisfaction with delivery and order processing, mentioning delays, lack of communication, or issues with receiving the correct amount of product. A few people also raised concerns about the quality of certain items, such as the included needles, or the product itself.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness of the products,... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast and reliable... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering process and quick... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of products like... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and professional... See more

Based on these reviews

Rated 5 out of 5 stars

I could not be happier with this product or more grateful to Citizen Meds for providing a GLP-1 at an affordable price. I have lost between 60 and 70 pounds in the past 5 months. I've struggled with... See more

Rated 5 out of 5 stars

I love citizenmeds! I’ve tried a few different compound prescribers and pharmacies, and this is the absolutely best. They simplify the process and are available to answer questions and provide suppo... See more

Rated 5 out of 5 stars

I have ordered from them several times and we all must be aware of side effects whether its a coumpounded order or not. I took the chance and started using coumpounded Tirzepitide about 8 months ago a... See more

Company replied

Rated 5 out of 5 stars

I have been ordering from Citizens for 4 months now. Quick and easy delivery process. My progress has been amazing on Tirzepatide. No side effects. Will keep ordering until goals are met😍 Happy custo... See more

Rated 5 out of 5 stars

Citizen Meds have provided me with Tirzepatide for 6 months - I have lost 25 lbs with 10 to go. For me I stayed on low dosage and then increased as I could tolerate. I am now decreasing my dosage a ta... See more

Rated 2 out of 5 stars

So Ive ordered from them several times. They had to have changed manufacturers or their recipe because I took a low dose injection & then the nightmare began. Seriously HORRIBLE cramping diarrhea for... See more

Rated 5 out of 5 stars

I have ordered from citizens meds since starting my journey back in June. I have always received my order on time and the customer services have been wonderful. Start your journey with citizens meds t... See more

Rated 1 out of 5 stars

Don't bother calling this place if you need customer service they will never answer. citizen meds did not respond to my constant emails prior to shipping out my package. I emailed daily to cancel sinc... See more

Company replied

Rated 5 out of 5 stars

Citizen Meds has been great to work with and on top of all the details. Whenever I've had a question or needed to modify my schedule, they've been quick to respond to my questions and always willing... See more

Rated 5 out of 5 stars

The tirzepatide from CitizenMeds works very well indeed. It arrives well packaged with clear instructions and all supplies are included. I would recommend CitizenMeds to anyone who is serious about... See more

Rated 5 out of 5 stars

Dr. Sakla has been a great consultant and provider so far in getting my program initiated. Very helpful, thoughtful and willing to help with my personal needs. I look forward to the progress and conti... See more

Rated 5 out of 5 stars

This company delivers without compromise! My package was on time and the products are of the highest quality. My weight loss results speak for themselves with virtually zero side effects.

Rated 5 out of 5 stars

It was very easy to order from Citizen Meds. The order process was simple, processing took just a couple of days, and then my order arrived overnight. My medicine also arrived in nice custom packagi... See more

Company replied

Rated 5 out of 5 stars

The program really works, I have achieved what I thought was impossible, Im extremely happy with my weight loss. They also have a good customer service, when I've had questions they responded very qu... See more

Rated 5 out of 5 stars

My GLP-1 is always available, the customer service is friendly and knowledgeable, the shipping is fast. I can order what i need, plus there are ala carte items i can add. I like dealing directly wit... See more

Rated 5 out of 5 stars

I was a little hesitant to order at first, but I’m so glad I did. The process was super easy—simple online intake, fast approval, and clear instructions for use. My order arrived on time, packaged we... See more

Company replied

Rated 5 out of 5 stars

I have been on a GLP1 through various companies and landed with CitizenMeds how about nine months ago. They are easy to work with very affordable. I have recommended. Several people to use their se... See more

Rated 5 out of 5 stars

I have been using Citizen Meds for a few months. They are very efficient. Whenever I send an email for a situation they answer me within a few hours. I have even received a response from them at 3:00... See more

Company replied

Rated 5 out of 5 stars

Fast shipping Wish I could actually speak to a customer service agent sometimes though. Your phone number never works. Although that been said I like your fast shipping. KristyJ

Rated 5 out of 5 stars

Fast shipping and the products work. Started on name brand until insurance stopped covering. Citizenmeds.com compound is better and does help keep nausea at a minimum.

Rated 5 out of 5 stars

I'm very satisfied with Citizen Meds. My meds arrive on time and customer service has been very responsive. My weight loss has been consistent and I'm happy with the investment I have made in my heal... See more

Rated 5 out of 5 stars

This company is very responsive and easy to work with. Shipments arrive on time and intact. Their prices are competitive. I’ve been very happy with my experience and highly recommend them!

Rated 5 out of 5 stars

Been using citizen meds for 7 months. It has always been a great experience. They always arrive in a few days after ordering and I am so happy with this company. I refer all my friends and family

Rated 5 out of 5 stars

Received my last order very fast, thank you. Any time i’ve needed a question answered, cs has responded quickly as well, much appreciated!

Rated 1 out of 5 stars

I placed an order for medication on December 5, and it is still showing as “processing.” I have tried multiple times to contact the company by phone and email and have received no response whatsoever.... See more

Rated 5 out of 5 stars

Product arrived quickly and has had great results! I've done a lot of research and if your doing month to month instead of a year commitment the price is unbeatable!

Rated 5 out of 5 stars

Citizen meds has been providing me with the tools to lose weight without starving. Their medication are the best on the market and the customer service is amazing.

Company replied

Rated 5 out of 5 stars

I am enjoying the Trizeptide alot. Up side my weight is coming off... down side is the occasional nausea and gas :(. I do have some worries or more questions then worries.. I have a surgery coming up... See more

Company replied

Rated 5 out of 5 stars

Very reliable. When I place my orders, my medication is mailed to me within a couple of days. I appreciate that quick service. Very easy process to order medication. I will definitely continue to use... See more

Rated 5 out of 5 stars

Citizens meds is easy to order from and your meds get to you fast! I have never had a bad experience with them. I have also lost 20lbs and have kept it off with compounded semaglutide.

Company replied

Rated 5 out of 5 stars

I started this medicine a few months ago and all I paid for is the medicine cost itself. There are no consultation fees or no membership fee with tax with it and I also have sales and specials. That’s... See more

Rated 5 out of 5 stars

Citizen Meds has been great to work with! Prices are reasonable. All of my questions have been answered promptly. And I have never jumped thru hoops to hold or change my prescription. Great Custome... See more

Rated 5 out of 5 stars

I really love ordering from this company - shipping is quick, and prices are realistic. They offer coupon codes frequently too!

Company replied

Rated 5 out of 5 stars

Citizen Meds has been exceptional to work with! I have been a client since March 2025 and every interaction, transaction and delivery has been above and beyond. Medication comes quickly and packaged... See more

Rated 1 out of 5 stars

everything seemed wonderful. I received my shipment quickly and it was packaged very nice. However, I only received half of what I ordered and paid for. Tried calling voicemail full can't leave a me... See more

Company replied

Rated 4 out of 5 stars

Communication has been great, emailed questions are usually answered within a few days. They’re clear about when each month’s shipment is being processed and when to expect delivery. The syringes coul... See more

Rated 5 out of 5 stars

The delivery is exceptionally fast! Love the way they pack it, they pack it in a sort of care box makes you feel like YOU matter. The prices could be a little cheaper for those without insurance. Very... See more

Rated 1 out of 5 stars

I never received an email after five days that it was shipping out as promised. I sent two emails that went unanswered. This company is a scam. Fake website. I reported them to my credit card comp... See more

Rated 5 out of 5 stars

I have been ordering from citizen meds for months now and I have achieved the results I was hoping for. The product comes quickly and the company has been great to work with. I do wish the website was... See more

Company replied

Rated 2 out of 5 stars

I was under the impression I had ordered a SIX MONTH supply NOT a one month supply when I ordered the month 6 for $545. I messaged customer service to say that I had paid for the six month supply and... See more

Rated 5 out of 5 stars

Great experience with Citizen Meds! The process was easy, fast, and very professional. Communication was clear and I felt well taken care of. Highly recommend!

Company replied

Rated 3 out of 5 stars

I’ve definitely seen weight loss results and I like the compound that includes B vitamins. I do however think the service is financially misleading. They draw you in with an inexpensive first month an... See more

Rated 5 out of 5 stars

My experience is so great with this diet decision . This company did not lied at all about their product .i was 220lb when i started now one year im 165 its so amazing i feel great and im happy in my... See more

Rated 5 out of 5 stars

They have helped me so much, great communication and fast shipping. I was debating in getting surgery but no need with their medication. Highly recommend.

Rated 1 out of 5 stars

Deeply concerning experience with Citizen Meds. Order placed and paid for 12/1 with express shipping remains unshipped and stuck in “processing.” Six emails requesting status updates have gone unanswe... See more

Rated 1 out of 5 stars

Fake medication with misspelled words on the “medication” vial! I can’t imagine a legitimate pharmacy misspelling an ingredient in a medication you’re supposed to inject into your body. The substance... See more

Rated 5 out of 5 stars

I have to say my doctor has tried everything and nothing worked but this stuff here is amazing and yall have great customer service I would definitely recommend you guys. .

Company replied

Rated 4 out of 5 stars

I’ve had a great experience with Citizen Meds so far. Ordering Tirzepatide was simple and the whole process was easy to follow. My order arrived quickly (after the initial pharmacy hold)and everything... See more

Rated 5 out of 5 stars

Very easy to reorder or subscribe for additional savings! Always delivered on time! Anytime I have questions, they respond within 24 hours.

Company replied

Rated 5 out of 5 stars

I have had great results with Tirzepatide. It cuts out the food noise. Helps me maintain healthy eating habits and over all just makes me feel more healthy. I would highly recommend. Only thing is I w... See more

Company replied

Rated 5 out of 5 stars

Great products. Tirzepatide at a reasonable price. Good customer service. Easy shipping, arrived in 2 days!

Company replied

Rated 5 out of 5 stars

Fast Shipping Works Great Support. Been using them for months and I have been very happy with them I have lost 40 lbs and feel great. E-mail support might take a day or two but they do get back to you... See more

Rated 5 out of 5 stars

I have had an excellent experience with this company. The medicine is amazing and actually works!!! My packages are always on time. I will continue to be a loyal customer!!!

Rated 5 out of 5 stars

They diet shots are amazing. Very fast and efficient with the delivery. I use the low dose tirzepatide for few months. Works for me. Highly recommend.

Company replied


Company details

  1. Medical Clinic

Written by the company

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 34% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy ordering, fast shipping, quality medicine

It was very easy to order from Citizen Meds. The order process was simple, processing took just a couple of days, and then my order arrived overnight. My medicine also arrived in nice custom packaging. This was the nicest GLP order unboxing I've had! :-)

I thought the needles that were included were a little large of gauge for me personally. I am used to 30 or 31 gauge needles, but I received 29 and 25 gauge needles.

January 16, 2026
Unprompted review
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 1 out of 5 stars

At First everything seemed great

everything seemed wonderful. I received my shipment quickly and it was packaged very nice.
However, I only received half of what I ordered and paid for. Tried calling voicemail full can't leave a message.
No reply to my email. They sent exactly half of what I should be getting... trying to dispute with credit card. Be ware...

January 12, 2026
Unprompted review
Citizen Meds® logo

Reply from Citizen Meds®

Diana, we do not have a phone support. If you have any questions, feel free to email us at info@citizenmeds.com

Rated 5 out of 5 stars

The product was great

The product was great . . . but all the discounts were for new accounts . . . I found a Compounding Pharmacy for $150. less than Citizen Meds . . .and free shipping . . .

December 18, 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 5 out of 5 stars

Great product. Efficient company.

I have been using Citizen Meds for a few months. They are very efficient. Whenever I send an email for a situation they answer me within a few hours. I have even received a response from them at 3:00 a.m. The product seems very good. I have reduced 2 clothing sizes in 3 months. They have good sales making it more affordable. I recommend this company.

December 18, 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 5 out of 5 stars

The product works …

The product works …. The people are REALLY HELPING & nice …. Ships fast ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️💫⭐️⭐️💫⭐️⭐️⭐️⭐️⭐️

December 18, 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 1 out of 5 stars

I believe the tirzepitide I received…

This online pharmacy is not registered with the Better Business Bureau and has an F rating. I should have research this before placing an order. I believe the compounded tirzepitide I received from them was watered down. I was buying it at a local compounding pharmacy in the amount of 1.75 ml per week as prescribed by my local PCP. I then decided to order from Citizens Meds for convenience reasons only. The minimum you can order amounts to 2.5 ml per week. The 1.75 worked 100 percent in curbing my appetite and I lost ten pounds. The stronger dosage from Citizens Meds has zero effect. No noticeable difference in appetite. It is obvious it was watered down, which is so easy for them to do and get away with because it cost 300.00 for an independent lab to test it, and citizens meds knows that people won't pay that. Even if they did, they would refute the results and then what? I contacted citizens meds and they tried to come up with bogus excuses. Buy from a local pharmacy that you can trust.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have been ordering from citizen meds…

I have been ordering from citizen meds for months now and I have achieved the results I was hoping for. The product comes quickly and the company has been great to work with. I do wish the website was a bit easier to reorder from.

October 14, 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 1 out of 5 stars

BAD BUSINESS

I placed an order for medication on December 5, and it is still showing as “processing.” I have tried multiple times to contact the company by phone and email and have received no response whatsoever. My payment was taken immediately, yet there has been no communication or update about my order. This is extremely frustrating, especially since my first order went smoothly with no issues. This second experience has been completely unacceptable, and I am very disappointed with the lack of customer service and accountability.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company and experience

Amazing company and experience! Such fast delivery times & the product is real and really works!
Thank you!!

September 22, 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 1 out of 5 stars

Fake medication with misspelled words…

Fake medication with misspelled words on the “medication” vial! I can’t imagine a legitimate pharmacy misspelling an ingredient in a medication you’re supposed to inject into your body. The substance doesn’t work and customer service only responded to me after I disputed the charge with my bank! Their response was unprofessional and rude as well. The good reviews are total bs.

December 13, 2025
Unprompted review

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