Citizen Meds® Reviews 

1,444
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products' effectiveness, noting significant weight loss and improved well-being. Many appreciate the quick, reliable delivery, with orders often arriving on time and well-packaged. The ordering process is frequently described as easy and smooth, supported by great communication and helpful service. However, some customers noted issues with order processing and shipping delays, alongside a lack of communication. A few also reported problems with product quality, such as receiving cloudy or incomplete vials, or products with misspelled labels. Additionally, some reviewers expressed concerns about financial clarity, feeling misled regarding medication quantity or billing.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the effectiveness of the medication,... See more

Service

Customers consistently note positive experiences with service, highlighting the professional, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I could not be happier with this product or more grateful to Citizen Meds for providing a GLP-1 at an affordable price. I have lost between 60 and 70 pounds in the past 5 months. I've struggled with... See more

Rated 5 out of 5 stars

I have ordered from them several times and we all must be aware of side effects whether its a coumpounded order or not. I took the chance and started using coumpounded Tirzepitide about 8 months ago a... See more

Company replied

Rated 5 out of 5 stars

I have been ordering from Citizens for 4 months now. Quick and easy delivery process. My progress has been amazing on Tirzepatide. No side effects. Will keep ordering until goals are met😍 Happy custo... See more

Rated 5 out of 5 stars

Citizen Meds have provided me with Tirzepatide for 6 months - I have lost 25 lbs with 10 to go. For me I stayed on low dosage and then increased as I could tolerate. I am now decreasing my dosage a ta... See more


Company details

  1. Medical Clinic

Written by the company

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,444)

705 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Citizen Meds

I was a little hesitant to order at first, but I’m so glad I did. The process was super easy—simple online intake, fast approval, and clear instructions for use. My order arrived on time, packaged well, and communication was great throughout.
Customer service was responsive and friendly, and the product quality has been excellent!

October 15, 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 5 out of 5 stars

I love citizen meds

I love citizen meds! It’s so easy to reorder and I trust them. I’ve been on tirze for over 6 months and I’m very happy I found them.

October 1, 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 5 out of 5 stars

Great Product

I have been using this company since April and have loved it. Shopping, shipping and products have all been great and easy!!

October 1, 2025
Rated 2 out of 5 stars

I was under the impression I had…

I was under the impression I had ordered a SIX MONTH supply NOT a one month supply when I ordered the month 6 for $545. I messaged customer service to say that I had paid for the six month supply and only received one vial as I am now a month and a half in and almost out of medication. They responded and said that no I actually bought a month 6 dosage which is a one month supply. I paid $512 for a one month dose when a one month dose on their site with a discount is roughly $180? They need to change the wording on the site as I was under the impression I was getting 6 months worth for $512.50 ($545 pre discount) because if this is truly the case I would have NEVER switched to y’all and would have still been using my other company where a one month supply of the same thing is roughly $150-$190 not $512. On a different note I think the medication has been working.

October 1, 2025
Rated 5 out of 5 stars

Easy process

I have been on a GLP1 through various companies and landed with CitizenMeds how about nine months ago. They are easy to work with very affordable. I have recommended.
Several people to use their service and they are just as happy as I am.

October 16, 2025
Rated 5 out of 5 stars

Amazing

Product arrived quickly and has had great results! I've done a lot of research and if your doing month to month instead of a year commitment the price is unbeatable!

October 16, 2025
Rated 5 out of 5 stars

Love it

Love it. I'm on month 2 !! Easy to use. Fast shipping!! No hassle... definitely would recommend

October 15, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look