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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make complex information clear and understandable. Many highlight the positive and professional attitude of the instructors, which significantly enhances the learning experience. The overall user experience is frequently described as excellent, with people appreciating the well-organized courses and the interactive nature of the sessions. Reviewers often mention feeling more confident and well-equipped after completing their training, attributing this to the high quality of the instruction and the practical examples provided.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, particularly praising their knowledge,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting engaging and informative course... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors for their... See more

Quality

Users describe positive interactions with quality. Reviewers consistently praise the brilliantly delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Paul L for an SEATS one day training course. I have had him previously for my SMSTS and despite the shorter course length he still managed to cover everything we needed for the exam with added inf... See more

Company replied

Rated 5 out of 5 stars

I had a SSSTS course with a Paul Lefrere. Im so happy to have courses and training with a people like him . Im not the best in english language , Paul explain everything clearly and always repeat if... See more

Company replied

Rated 5 out of 5 stars

The instructor MADE this course great guy very clearly knew the content inside out. Made what is usually an unpleasant experience a joy. I’d 100% look into giving H Ali a raise. The free coffee machin... See more

Company replied

Rated 5 out of 5 stars

My smsts training with *Paul L* was really useful. I’m new to site management and was really helpful to learn so much from a clearly experienced trainer about very important site matters. Really engag... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Apprenticeship Center
  3. Emergency Training
  4. Training Centre

About Citrus Training

Written by the company

Citrus Training is the UK’s leading provider of health, safety, technical training, and assessment services.

We specialise within the Built Environment and Utility sectors. Working with 85 of the top 100 UK Contractors, offering critical and mandatory training to some of the country’s largest infrastructure service providers. Our clients include; Openreach, Balfour Batty, Kier Group, Taylor Wimpey, Wates and Network Rail.

We have the use of over 100 training centres nationwide, delivering over 250 courses nationally each year. In 2021 alone, we trained over 40,000 delegates.

Our training catalog includes Confined Space, NRSW, Plant, working at Heights , First Aid and Wellbeing to name but a few. We work closely with awarding bodies such as City & Guilds, CPCS, iosh and MHFA England to ensure that all of our courses are delivered to the highest standard.

We have over 150 technical trainers who have real world experience with the topics they are teaching. We deliver ‘real-world’ site experiences that make transferring from training to practical reality easier and more effective.

Our customer centric approach, underpinned by our core values ensures we continually set the standards in training experiences.

Contact info

4.9

Excellent

TrustScore 5 out of 5

773 reviews

5-star
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Rated 5 out of 5 stars

Feedback Event 253635

Feedback Event - 253635. SEATS
Paul Lefrere delivered the SEATS course which was very informative. Paul made the course interesting and was passionate about the subject giving hard facts and data.
Thanks

April 20, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Dan, thank you for your comment! We are so pleased to hear that you found your SEATS course interesting and we will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

Good course to take part in

Paul lefrere, made the course very interesting and informative.

April 20, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Anthony, thank you for your comment! It's great to hear that you found the course interesting and informative.

Rated 5 out of 5 stars

Paul Lefrere

Paul - The instructor MADE this course great ,guy very clearly knew the content inside out and was very helpful

April 17, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jim, thank you for your comment! We are so pleased to hear that you enjoyed your recent training with Paul, and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Paul Lefrere delivered the course

Paul Lefrere delivered the course in a clear, engaging, and well-structured way. Real-life examples helped make the content practical and easy to understand, and questions were encouraged throughout. Overall, a very informative and valuable session.

April 10, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jose, thank you for taking the time to leave us a review! Its great to hear that you found your recent training with Paul both informative and valuable.

Rated 5 out of 5 stars

Thanks for Peter L

Thanks for Peter L. Delivered SMSTS refresher course. Perfect!

April 10, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Vaidas, thank your for the comment! Its great to hear that you enjoyed your recent SMSTS refresher with us.

Rated 5 out of 5 stars

SMSTS refresher with Paul Lefrere

SMSTS refresher with Paul Lefrere was excellent, presented well and got all points across

April 10, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Scott, thank you for your feedback! We really appreciate the 5* rating of your recent SMSTS refresher with Paul.

Rated 5 out of 5 stars

Paul Lerfere delivered the SMSTS…

Paul Lerfere delivered the SMSTS refresher course professionally, made it engaging and gave a good insight into how it works in practice.

April 10, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you for taking the time to leave us a review! We are so pleased that you enjoyed your recent SMSTS with Paul.

Rated 5 out of 5 stars

H Ali Top Trainer

Attended the Signing, Lighting & Guarding course at the Citrus Head Office. It was an enjoyable day, considering I hadn’t attended a classroom course in about 3 years. It was enjoyable down to the trainer we had, Mr. Hussein Ali, He was amazing, very knowledgeable, and most of all very entertaining! He had a perfect balance of being serious and accommodating in delivering his knowledge and being funny and honest also. Great lad! Credit to Citrus!!

April 1, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Marty, thank you for taking the time to leave us a review! Its great to hear that you found your Signing, Lighting & Guarding course enjoyable, and we will be sure to pass on your kind words to Ali.

Rated 5 out of 5 stars

I had a SSSTS course with a Paul…

I had a SSSTS course with a Paul Lefrere. Im so happy to have courses and training with a people like him . Im not the best in english language , Paul explain everything clearly and always repeat if I didnt undesrdand something on course. Positive communicative person with big knowledge.

April 2, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Krystian, thank you for your 5* review! Its great to hear that you enjoyed your recent SSSTS course with Paul and we will be sure to share your kind words with him.

Rated 5 out of 5 stars

2 day SMSTS Refresher

Trainer (Paul) was engaging and kept a good pace throughout. Everyone on the course passed comfortably.

March 31, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Nicola, thank you for leaving us a review! Its great to hear that you enjoyed your 2 day SMSTS refresher with Paul, and that everyone passed comfortably.

Rated 5 out of 5 stars

Well planned and delivered course

Easy to book, all information sent out prior to course, informative and proactive planning by trainer Paul Lefrere ensured course started without delays.
Paul identified aspects of course that you need to pay attention too and preferably make notes

March 31, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jason, thank you for your feedback! We are so pleased that you enjoyed your recent course with Paul and found our booking process easy.

Rated 5 out of 5 stars

Big thank you to Marc Groenenberg

I recently completed my Level 6 NVQ in Construction Contracting Operations Management with Citrus Training, and I honestly couldn’t be happier with the experience.

A huge thank you to my tutor, Marc Groenenberg, who was absolutely fantastic from start to finish. His support, knowledge, and guidance made the whole process smooth and far less daunting than I expected. He was always available when I needed help, kept me on track, and explained everything clearly.

Thanks to Marc’s dedication and encouragement, I was able to complete the qualification in just 4 months, which exceeded my expectations.

I genuinely couldn’t recommend him or Citrus Training more highly to anyone looking to progress their career in construction. A brilliant experience all round.

March 30, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Faye, thank you so much for your feedback! It is great to hear that you had such a positive experience with us, and we will be sure to pass your kind words on to Marc.

Rated 5 out of 5 stars

Well presented course.

The course was explained and presented really well by Paul Lefrere. Having been doubtful prior to starting, Paul was very reassuring and moved at an easy, understandable pace. 10/10.

March 25, 2026
Unprompted review
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Reply from Citrus Training

Hi Shaun, thank you for your 10/10 review! Its great to hear that you felt reassured and enjoyed your course with Paul.

Rated 5 out of 5 stars

Paul Lefrere explained the material…

Paul Lefrere explained the material clearly and the course was well structured. The examples helped with understanding the key concepts

March 25, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you for your review! We are so pleased to hear that you enjoyed your recent course with Paul.

Rated 5 out of 5 stars

Paul Lefrere - SEATS course

Paul Lefrere is absolutely brilliant - great communication and made the course enjoyable and interactive. Thanks Paul.

March 25, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Sally, thank you so much for your feedback! Its great to hear that you enjoyed your SEATS course, and we will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

Good course teacher

Useful and easy-to-follow course with clear, practical content. Helped improve my understanding of waste management and site responsibilities. Would recommend.

March 25, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you for your comment! We are so pleased that you would recommend us.

Rated 5 out of 5 stars

The trainer Paul went above and beyond…

The trainer Paul went above and beyond my level of knowledge on the subject (SMSTS) and kept the course engaging throughout the duration

March 20, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Cameron, thank you for your feedback! Its great to hear that you found your recent SMSTS course with Paul engaging.

Rated 5 out of 5 stars

Excellent trainer and training facillity

Paul Bradshaw is an excellent trainer. His training method is easy going and concise, making sure you understand the topic he is explaining.

March 6, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Rhys, thank you for your feedback! We are so pleased to hear you enjoyed your recent training with Paul, and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Completed the SMSTS course this week…

Completed the SMSTS course this week with Paul Lefrere.
The information provided by the training centre and the tutor over the 5 day period was plenty to get you through the exam at the end and it was delivered in a way which made you learn. Course content was good and tutor engaged everyone and encouraged people to share their own stories to make it more relatable.
Overall good training provider and good course.
Completed confined space training recently and booked on a work at height course in the near future.
Good training provider with everything you require on site too.

February 27, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Paul, thank you for your detailed 5* review! We are so pleased to hear that you enjoyed your SMSTS and confined space training with us recently, and we look forward to seeing you on your upcoming working at height training soon.

Rated 5 out of 5 stars

Paul Lefrere delivered the course very…

Paul Lefrere delivered the course very will. Information was on point.
A relax and enjoyable course.

Thank you Paul

February 27, 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Glen, thank you for your feedback! It's great to hear that you found your recent course with Paul enjoyable.

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