City Dermatology Clinic Reviews Reviews 

237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally friendly staff and professional clinicians who ensure every medical procedure is entirely smooth, quick, and completely painless. People feel completely at ease during their visits thanks to the reassuring environment and the remarkably thorough medical care provided by everyone. Consumers are also thrilled with the remarkably fast booking process and the incredible convenience of arranging prompt appointments without experiencing any unnecessary delays. Reviewers frequently express deep gratitude for the clear treatment options, excellent communication, and wonderful final results achieved throughout their entire healthcare journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professional, friendly, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently welcoming,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth online... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and friendly... See more

Booking process

Customers expressed great satisfaction regarding the booking process, highlighting how incredibly easy it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Giulia and Kay were incredibly helpful. The surgical excision was done on the same day, and Dr Guilia made me feel at ease through the entire procedure. The clinic's price was £5,000 chea... See more

Company replied

Rated 5 out of 5 stars

Surgery was smooth and quick and Dr Jana, Kay and Angelica were all lovely and helpful! Dr Jana was more than happy to answer my questions and gave me realistic expectations. Kay was so welcoming and... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Dr. Geo highly enough. I had a cyst removed from my face and was understandably nervous about scarring, but the results are honestly amazing—there is no visible scar at all. Dr.... See more

Company replied

Rated 5 out of 5 stars

i was very nervous about a new mole and had been advised to seek expert dermatologist advise,, I didnt want to wait. so i booked to see Dr Georgios Pafitanis to have the suspicious mole removed.... See more

Company replied


Company details

  1. Dermatologist
  2. also in
  3. Medical Clinic
  4. Plastic Surgery Clinic
  5. Review Site

Written by the company

City Dermatology Clinic reviews for our services which include minor skin surgeries and Dermatology, in particular Cyst Removal, Lipoma Removal, Mole Removal, Wart Removal and Skin tag Removal, as well as Acne and other Dermatology conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(237)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

City Dermatology Clinic is very efficent and effective

City Dermatology Clinic is very welcoming and supportive. I went away feeling much more confident about my health issue.

April 9, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear you left feeling more confident, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Amazing service

Amazing service - could not fault it

April 15, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear you had such a positive experience with us.

Rated 5 out of 5 stars

Cyst Removal

I had a very good experience at the clinic for the removal of two cysts. I was seen by Dr Axel who was welcoming and put me at ease explaining everything that would happen. The whole procedure was painless, the aftercare explained thoroughly and I was out within 45 minutes. Thank you

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Facial Mole Removal Surgical Excision

I was treated on 20th March for a mole removal on my face, and chose City Dermatology Clinic based on the reviews. The mole itself was benign and small but I wanted it removed for aesthetic reasons, and so the visual outcome was very important to me. I was seen by Dr. Axel and my options were clearly explained to me in my appointment. I went ahead with a surgical excision and was very happy with the experience. Effectively pain free after the local anaesthetic. I'm now three weeks past the removal and the scarring is already minimal without makeup and practically invisible with makeup. I feel positive that it will fade to be even less noticeable by following the after-care long term. Thank you!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , well priced and a calm , clean lovely clinic . Procedure fully explained .. Happy customer

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Friendly. Nice environment.
Had a cyst in my back removed. Painless. In and out. NHS wait was far too long. Had another cyst a year ago and what a hassle that was with Nuffield Health. Literally took 15 mins.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

An Efficient and Courteous Professional Experience

An efficient, courteous and professional experience. From the initial enquiry, to the reception when I attended the clinic and the procedure itself, were all handled sensitively, professionally and courteously. The procedure was explained and the treatment carried out promptly and with no fuss to a high clinical standard.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I recently had a large cyst removed from my scalp. The team were super friendly and super efficient . No pain, and you’d barely notice the cyst had been there in the first place.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

sebaceous cyst removal

I was having a sebaceous cyst removed, my appointment to see a consultant was at 5pm. I was consulted, the sebaceous cyst was removed and I was out by 5.45pm! The experience was very professional and efficient from beginning to end. The surgeon and her assistant were polite and confident and made me feel very at ease. I would absolutely recommend.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Speed and professionalism - first class service

Speed and professionalism of arranging appointment was first class. I called mid morning from my home in the Midlands and I was with the consultant at 2.30 pm.
Knowledgeable, precise and clear diagnosis and treatment immediately.
Highly recommended

March 19, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're delighted we were able to see you quickly on the same day and that the diagnosis and treatment were so clear and immediate. We really appreciate you taking the time to share this and all the best with your recovery.

Rated 5 out of 5 stars

I thought I would wait a few weeks…

I thought I would wait a few weeks before doing a review, so I could give a proper account. I had a Seborrheic Keratoses growth on the side of my face that had been bothering me for 2-3 years. I had tried all the usual creams to no effect. I decided to take the plunge and get it removed and opted for City Dermatology based on previous reviews. The whole process was very professional from start to finish, and the process, and what I could expect, were clearly described to me. Four weeks later I'm wondering why I didn't do it sooner, it's also been a tremendous confidence booster. The process was quick and painless, and after a few weeks of healing it has all but disappeared. I'm very happy with the results. I will definitely go back for a few other bits and bobs that need sorting.

February 23, 2026
Unprompted review
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Reply from City Dermatology Clinic Reviews

Thank you so much for taking the time to leave such detailed feedback after waiting to see the results. We're absolutely delighted your seborrheic keratosis removal went so well and that it's been such a confidence boost. It's great to hear the whole process was so professional and clearly explained, and that the healing has been excellent. We'd be very happy to help with anything else you need sorting. All the best.

Rated 5 out of 5 stars

Excellent experience at City…

Excellent experience at City Dermatology clinic with Dr Axel and Kay. The procedure was painless and I was made to feel at ease throughout. The procedure and aftercare were well explained. I would not hesitate to recommend.

February 21, 2026
Unprompted review
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Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're delighted Dr Axel and Kay made you feel so at ease throughout and that everything from the procedure to the aftercare was clearly explained. All the best with your recovery.

Rated 5 out of 5 stars

The clinic is calm and welcoming

The clinic is calm and welcoming, stress-free. The clinic team were all friendly and helpful and the procedure was quickly but carefully completed. Very happy with the experience and would recommend.

March 14, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback and recommendation. We're really pleased you found the clinic so calm and welcoming, and that your procedure was completed quickly and carefully. All the best with your recovery.

Rated 5 out of 5 stars

Queen Street Clinic fantastic

I saw Dr Axle at the Queen Street clinic recently and he was wonderful. Very kind, patient, reassuring (I was very nervous!). I didn't feel rushed at all, yet the whole thing was so fast for skin tag removal, I was in and out in about ten minutes. I cannot recommend him highly enough.

March 12, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're delighted Dr Axel made you feel so reassured and unhurried despite being nervous, and that your skin tag removal was so quick and smooth. All the best with your recovery.

Rated 5 out of 5 stars

Large lipoma removed by Dr Sadigh

I had a large lipoma removed by Dr Parviz Sadigh and I couldn’t be happier with the experience. Dr Sadigh was extremely professional and reassuring throughout the whole process, which made me feel very relaxed and comfortable.

The procedure itself was very quick, the removal took only about 25 minutes, and everything was explained clearly beforehand. The whole team was pleasant, welcoming, and made me feel well looked after from start to finish.

I would highly recommend Dr Sadigh and the team to anyone needing this type of treatment. Thank you for such excellent care.

March 11, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're absolutely delighted Dr Parviz Sadigh and the team made your large lipoma removal so reassuring and comfortable, and that everything was explained so clearly beforehand. It's great to hear the procedure went so quickly and smoothly. We really appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Excellent experience, professional from start to finish

I had an excellent experience with this clinic. The booking process was super easy and who I spoke with on the phone was incredibly friendly and polite. On arrival, the receptionist was very warm and my appointment was punctual. Mr Parviz Sadigh was the consultant, he was well mannered, professional and informative. I had a small procedure that was performed same day, with a thorough explanation of the treatment / procedure. It was expertley done and the consultant explained the process every step of the way. A smooth experience from start to finish. Thank you

March 6, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback. We're delighted the entire experience from booking through to your same-day procedure with Mr Parviz was so smooth and professional, and that you felt so well informed at every stage. We really appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Great experience today (Moles check)

Great experience today. Went for a mole check, the price was as expected (as clearly stated on the website), the clinic (Charing cross) was very clean and pleasant. My skin was thoroughly checked (on time) by a consultant (NOT by a nurse who then ask you to pay some more for every mole that needs to be checked by a doctor!). Everyone (receptionist, assistant, consultant) was friendly and professional. Was made comfortable by undressing/dressing up behind a screen and checking upper body first then lower body so I would not feel too exposed which is a thoughtful thing. Came out with a clean bill of health despite my million moles and very sunburned childhood and youth. Will use the clinic again without hesitation.

March 5, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this detailed and thoughtful feedback. We're delighted your mole check went so smoothly with no surprises on cost, and that you felt so comfortable and well looked after throughout by the whole team. It's great to hear the thoroughness of the consultation and the thoughtful approach to your comfort made such a positive impression. We'd be very happy to see you again anytime. All the best.

Rated 5 out of 5 stars

Dr Giulia and Kay were incredibly…

Dr Giulia and Kay were incredibly helpful.

The surgical excision was done on the same day, and Dr Guilia made me feel at ease through the entire procedure.

The clinic's price was £5,000 cheaper than what a private hospital quoted me for the same procedure.

City Dermatology Clinic have saved me thousands, thank you!

March 4, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're delighted Dr Giulia and Kay made you feel so comfortable and that we were able to complete your surgical excision on the same day at such good value. We really appreciate you taking the time to share this and wish you all the best with your recovery.

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